Overall Ratings & Reviews Hostal El Carmen

Came into our room and our AC did not work. I go up to the front desk and ask for someone to check it out and he said there will be someone later that will come through. No one came at all and it was 95 degrees outside with no AC. Then i went up the next day and asked once again and he comes down to our room and says he turned it on and it was never turned on at all. Most useless workers Ive ever seen in my life especially after asking twice. I would not book here in the middle of the summer because your AC might not work!

Pretty good, great location, small space, but as expected

El lugar es perfecto y céntrico!!! No es muy lujoso pero para el precio está ideal. La habitación y el Baño estaban limpios!

The property is in a great location, but the buildings elevator was not working. There is also not "front desk" at the ground floor you have to go to the 7th floor for that and the hotel carmen is in the 4th floor.

The location was great and the room was good but nothing spectacular. The elevator to the 4th floor wasn’t working so I had to take it to the 5th floor and walk down a flight. The check in was on a different floor. The bed and room were ok and the shower was manageable.

Very good for a hostel. The reception staff could improve a little bit their customer service skills, but great overall

Great location!! very clean and easy to check in!!

Very good location

IT WAS GREAT THE LOCATION WAS PERFECT

Staff was apparently trained to lie to customer No air conditioning at hotel and they continued to say they would come right up to room to turn it on Well we checked out and no air.

Great location next to metro station and in heart of city. Most attractions are walkable and staff are friendly but mainly speak Spanish. Room was very comfortable and fridge in room was very useful. Would recommend staying here.

Un “hostal que te cobra (8) OCHO EUROS por guardar la maleta de equipaje por 1 hora. El check-out es a las 11 y quisimos bajar a tomar una café, comprendiendo la hora de salida lo hicimos correcto y salimos; cuando quisimos dejar la maleta se nos cobro (8) OCHO EUROS. Y como último detalle NO dan factura de esto y solo debe ser en efectivo. El robo se cuenta solo.

Excelente

Good location

Lo único malo es el elevador, es pequeño, lento y viejo. Subimos a pie 7 pisos para check in, mismo que bajamos. Optamos por que subiera uno de nosotros con todas las maletas, el resto por la escalera. Muchos con el mismo problema. Luego una noche se metieron dos vagabundos a dormir en la escalera, no se querían mover. Avisamos para que los sacaran.

Solo el Wifi si muy malo no hay señal en las habitaciones por lo demás todos bien

Excelente ubicacion, queda cerca todo.

Hotel in posizione centrale e comodissima per visitare la città. Camere molto piccole ma funzionali, bagno altrettanto piccolo ma pratico. Le camere sono rumorosissime, senza nessun tipo di insonorizzazione. Durante il ns. soggiorno stavano imbiancando alcune stanze e le parti comuni. I lavori venivano eseguiti fino a tarda notte e a causa della mancata insonorizzazione è stato difficile riposare.

Lo unico que no me gustó es que no ponían papel higiénico, tuvimos que comprar en tienda

Las habitaciones. Muy limpia.. excelente.. Malos los ascensores mal olor en la recepción muy complicado.