Overall Ratings & Reviews Park Inn by Radisson Mazatlán

The staff was very friendly and helpful.

I had an excellent experience at this hotel. All the staff were very kind and helpful, but we especially want to thank Antonio Balderas at the front desk, who helped us a lot with our reservations and tours, he was always willing to assist us with a great attitude. Thanks to him, our stay was much easier and more enjoyable. We would definitely come back and highly recommend this place for its outstanding customer service!

Booked a partial ocean view and it was an amazing room. Secure parking.

I have stayed in this hotel many times and it’s an okay place I guess. Seems worn and in need of some upgrades. Clean enough. The food remains terrible and the cocktails are also terrible. There is not too much within walking distance. The beach is wonderful as is the pool and hot tub. It just needs an update!

The only positive was the easy walk to the restaurant across the street. The hotel itself was not tolerable. We checked out after one sleepless night. From the small room sizes, that are adequate for an overnight stay but not longer, to mold in the shower, toilet that constantly self flushed and gurgled, to the breakfast that was a shamble by 10 AM when we went down.

Amazing stay!

Liked the restaurants across the street.

Very clean hotel The breakfast was good dnd service wonderful Our room which had partial ocean view was spotless Cleaned every morning There are a few restaurants in the area It’s more of a residential area which we enjoyed Buses and taxis can take you to the gold zine where it’s busier

For the price they are charging it was excellent deal. Some public washroom doors did not close or open properly. It was very difficult to communicate with the staff because of lack of English language. Overall very satisfied.

The property was great for a nice chill, off-the-strip vacation on the beach. Enrique and the rest of the restaurant staff made us feel at home and that we were called guests. Would highly recommend!

Property looks nice, surrounding areas are vacant and away from main malecon area

Great service.

The staff was helpful and friendly.

lThe dining I give 4 stars--could have been better

I loved the services. Just wish the wall were move sound proof.

Quiet

Hotel looked decent online and got great reviews but unfortunately we were disappointed. The room we got assigned was dirty, stuff all over the floor and the chair had a gross stain on it so we had to move rooms shortly after check in. The new room was better but the bathroom counter was cracked and it is definitely a little outdated. The housekeeping was a hit or miss, some days it was cleaned decently well and other days there was dirty cups left and the shower wasn’t even cleaned. Breakfast buffet was okay, fresh fruit and juices were great but there was not a lot of options for vegans/vegetarians. Even the scrambled eggs had ham in it. It was very basic and mostly the same every day. There was no allergy cards either so you have no idea what’s in the food. We had some issues with the front desk staff as well and did not find them to be particularly helpful. Customer service definitely needs improvement. Due to the high tides, the beach was washed away and they blocked off the entrance to the beach so you could only access the beach through another hotel. Small inconvenience but not the hotels fault. For what we paid, it was a decent stay but not somewhere we would necessarily want to stay again.

Wow!! Looooooooved it here!! Park Inn is far away from all the hustle and bustle of the malecón which for some it might be an issue but for us being away 10 minutes was just perfect because the beautiful sandy beach is literally a couple of steps away!! The staff truly AMAZING and the hearing the waves crashing all night long was just dreamy. Breakfast was included and the food was very good with lots of choices. Beds are a bit firm and pillows are small but the cleanliness is great. We will definitely recommend to stay here.

Overall our stay was comfortable. There was the odd issue with water pressure in the room, but it never lasted long. The hot tub for some reason never got hot. Not sure why. The included breakfast buffet was suitable for us and the wait staff was great. For the price this hotel was a great choice for us and we enjoyed our week there.

Todo correcto