Overall Ratings & Reviews Residence Inn by Marriott Nashville at Opryland

The first room I checked into turned out to not have working air conditioning. So, I re-packed all my stuff to move to a different room on another floor, and then none of my devices could connect to the wifi. Front desk informed me I needed to call their tech service line to connect my devices. After a half hour on the phone with tech service one of my devices was able to connect. The next day the internet was just out for most of the day, and they weren't sure when it would be re-connected.

Very nice service

Great stay. Our TV had no real volume but that was fine because it kept my family from watching it so much.

All the hotel’s personnel were very friendly and greeted us every time we entered the hotel. They were very helpful. I have stayed in other hotels and never experienced such friendliness from the hotel staff as I did at the Residence Inn.

Very nice stay

Our stay was a positive experience from the moment we got there to the time we left! No complaints at all. Clean, friendly staff, good breakfast.

Close to most things at oprymill areas and nice place to stay with reasonable rates

Clean spacious room. Friendly check in. Good breakfast. Close to Opryland. All of the amenities we wanted - pool, refrigerator and microwave in room.

I would stay here again.

I think this is the best property in this area hands down.

Property dated. Some noticeable issues. Staff was amazing. Really wonderful

Great staff and helpful in every way.

Everything was wonderful

Staff, was awesome. Amenities are great rooms are very comfortable and spacious. Would stay here again and again would recommend highly

The blow dryer didn’t work. Mould in the shower. Reception didn’t know much about tourist options.

Chose because of pool, pool was closed total stay,had to pay for public pool admission and no hotel convenience, this place was expensive and a disaster with the kids.

Front desk staff was friendly and helpful on check in. The room was spacious (double queen bed studio), and breakfast offered a good variety every day. Housekeeping service was horrible. We stayed from Monday through Friday. The only day beds were made and dirty towels picked up was Thursday, and that was by request at 5 pm. We asked multiple times for fresh towels, toilet tissue and coffee to be replaced in the room. I wound up placing our trash bins in the hallway, which the housekeeper interpreted as requesting no service. I fortunately speak enough Spanish to explain it was stinking up the room. We had to go to the desk to get towels and TP, never got coffee in the room restocked after day 1. Fortunately, there was plenty of coffee downstairs, but so inconvenient. There is a dishwasher in the room, but we had to load, wash and unload. The lobby and main areas are spotless, but the rooms were not maintained during our stay. Front desk staff apologized for housekeeping, but service did not improve. Pros: spacious room, comfortable beds, breakfast options, proximity to airport and Opry. Kitchenette for special dietary needs/prep. Cons: Housekeeping, proximity to downtown and bars, restaurants.

Was clean and everyone was fabulous! Will be staying there again

The staff was very friendly

The lady at the desk when got there was wonderful! Great food recommendations and she showed my kiddos where the putting green is and had great conversation with them! Wonderful employee and a beautiful hotel!