I was very happy with my stay at Sleep Innn. Whilst these are apartments, I nevertheless found the front desk staff helpful and available. The location is good; the apartments are right next to the train and bus station, as well as a large mall, and a short but pleasant walk to the more central areas. I deliberately chose this for a short break as knew I would be getting the bus to/from the airport and Auschwitz, so wanted something convenient for those trips. Even though not so central, the area is nice with supermarkets, cafes and restaurants in the vicinity. Apartment was a good size and felt well equipped enough for me. Particularly given the price, I don't really have anything negative to add but if I were nitpicking: the shower drained painfully slowly and it would have been helpful to have a tray/shelf in the shower cubicle, and I can imagine the sofa bed wouldn't suit all guests although I found it OK. Oh and remember it is a (relatively) early check-out here!

Great clean and in a good spot - the only issue we had we were in the top floor room and the curtains were not fitted - there were lots of light from the train station opposite that disturbed sleep

Very clean, comfortable and in a good location.

Nice and clean room. At the front desk some people were very friendly others not so, but great experience overall. Location is very convenient 1 minute walk from The train and coach station.

This hotel was perfect for our stay as we arrived very early in the morning by bus and the hotel is literally10 metres from the entrance of the bus station. It was a short walk to get to centre of town and with a huge shopping g centre rightnext the the bus and train station we coukdnt have asked for more.

Spacious, nice amenities, 24 hr front desk, convenient location just next to the train station yet very quiet Would be perfect if they provide in room washing machine

Best apartments I met clean room comfy bed, Staff very nice she help me call tour agent

Very close to the train station, 20 minute walk from Old Town. However, there was no safe in the room.

Great location friendly helpful staff.

Staff were very friendly and accommodating. I arrived at 2:30 am because my bus took 4 hours to get through the border from Ukraine to Poland, but there was a really nice woman there who helped me quickly get a room.

Excellent place to stay. Receptionist was very welcoming and helpful. The apartment was well kitted out with a hob, microwave and kettle. Tea and coffee were supplied. Only thing we missed was a toaster. The bed was a little soft for my taste but the wife found it comfortable. It did not bother us, but the large screen TV only had Polish programmes. Wifi was fairly fast. The location is literally 2 minutes from the bus and railway station - train from the airport was clean and very cheap. Nice little restaurant downstairs serving excellent local cuisine at reasonable prices. Ideal location to stay in Krakow being on the edge of the old city - a five minute walk and you are in town. Small grocery shop a few doors down was also useful. We would definitely stay here again.

Great location and consistently friendly front desk.

Pros: Good location Clean room with all facilities Helpful staff Reasonable price Cons: As expected, the sofa bed is not so comfortable. No one answer for the intercom.

I reserved the top floor deluxe studio which was a mistake. The studio is very nice and clean. However, because it is on the top floor, it has a sun roof right above the bed. I was woken up by the light at 5am every morning. I am sure that the standard studio would be better than this one. Also, the elevator does not go all the way up to the top floor, I had to carry my suitcase and walked one floor. Other than that, everything else is great.

For the price the Sleep in was nice to stay. The room I rented had a couch bed combo. I was surprised how comfortable the bed was. The location is next to the big Mall, Bus station and a short walk to the city center. Unlike bus stations in the US, the area around the bus station was nice and very safe. Over all the Sleep Inn was in a nice location where you can feel safe but then again that is most of Poland.

Very warm and welcoming staff. Directly across from the station so cheap transfer from airport and easy to find. Lovely apartment with modern finish. Ten minute walk to the beautiful square. Only downside would be no English TV options but that’s trivial as there’s so much to see and do in Kraków you’ll be out most of the time. Can be noisy at night time if you leave any windows/doors open but it’s resident noise, not external ambience

Good location, walking distance to centrum and shopping Galeria. Right around the corner from hotel small but nice grocery store. Room, kitchen well equipped with all basic cooking items.

Perfect location. Wonderful help from the front desk. The bed was a bit too hard.

Limpo, bem localizado e confortável.

They are new apartments. Clean, with a lot of space. By the train and bus station which is very convenient. Just 10 min from downton. Safe area to walk. Sleep Innn personnel are very helpful and speak in English although most of the places we visited could communicate in English. A lot of tourists in downtown which makes prices a little higher than in Varsaw.