8.8
Very Good
From 56 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Traveler Reviews The Gallery by MyPlace

Number of reviews per page
20
40
Top reviews
Saeed
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My wife and I stayed at the gallery during our 3-day visit in Mexico city. Despite being a small hotel with 6 rooms, it's a lovely place that offers great service. The staff are very kind, friendly, and helpful, the rooms are nice, clean, and comfortable, and the breakfast was perfect. We stayed at the attic room on the third floor which is super bright and has a lovely skylight. The room has all the essentials including air conditioner, fridge and freezer, electric kettle, microwave, hair dryer, dining table and chairs, sofa, coffee tables plus dishes, utensils, glassware and a lot more. The neighborhood is safe and quiet and a few minute walk to the train station.
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Mario Leonel
icon-Leisure
Leisure
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The receptionist and the manager tried to give us a different room from the one we paid for and booked originally without any explanation. Their service was very rude, unprofessional and horrible. Do not book this place if you want to have a nice and proper check in experience.
Keith
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was spacious, clean with a separate kitchen and a comfortable bed. Relatively quiet except except noises carried up the stairs from the rooms below(noisy children). Breakfast was meager and barely adequate portions. We were willing to a higher price for this hotel anticipating a good breakfast. Be prepared to check out promptly by 11:00 or you will have staff knocking on your door every 5 to 10 minutes. Good location.
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Francisco
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very nice room, clean and the staff was super nice.
Donald
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This is the third time we have stayed at the Hotel It is in a great safe residential area close to embassies. The manager, Mabel is extremely helpful with advice and taking care of the clients. Several reasonable small restaurants close by.
Antonio
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

When I arrived my room was not ready, and receptionist couldn’t find my reservation so she called her supervisor. It took a long time for them to find it, the receptionist did her best to get room ready. Their advertising showed a complimentary bottle of wine, I reminded night staff but she said “she will talk to supervisor and let me know in the morning “ nobody said anything next day and nothing was given to me or even a “ sorry “ about this. This hotel definitely needs to improve a lot if they want to have more people staying at their place
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Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

An unpretentious property offering comfortable accomodation, friendly and responsive staff, breakfast of the guests choice. The place is immaculate.
Lochana
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff are incredibly friendly here. That being said, there were a few things that I felt were not up to par given the price for this property: - water pressure in the shower was non-existent, and hot water was inconsistent - the TV remote batteries were dead, so we had to swap out batteries in order to control the box - property seems a bit old, so even though it was clean, it still felt a bit dirty
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Emmarilis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

This quaint hotel was located in the Condesa neighborhood about 25 minutes from Palacio de Bellas Artes (without traffic). It is within walking distance to Chapultepec Castle. It was easy to grab an Uber. The room was spacious and nicely decorated. The hot water however was a bit fidgety and would get cold after a few minutes. Other than that the room was okay. We did not get the of wine that should have been included. Breakfast was filling, they offered fruit, tea/coffee, toast and your choice of omelette and hot cakes. The was staff was very nice and attentive.
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Donald
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Well located in Condesa walking distance to Chapultepec Park and Russian Consulate. Excellent breakfast included. Mabel was great assisting us in getting taxis and upgrading our room
Sandra Gonzalez
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Safe, clean ,walkable, transportation, restaurants
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The hotel was nice, the staff were great.
Donald
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Everything was great. Nice real neighborhood.with nice locals and many restaurants and street food Pleasant walking neighborhood with close access to parks and museums. Facilities were just what we needed. The staff was superb. Extremely helpful in every way. making arrangements, taxis etc. They took good care of us
Evelyn
6.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Staff was nice and respectful. The only issue was with the temperature of water in the shower. Even, we talked with he people on the hotel. No was totally fix this situation.
David
icon-Business
Business
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Friendly and helpful staff! The room and grounds were clean and comfortable. One thing I did not enjoy was my room being close to a neighboring wellness center that played loud music most mornings and evenings. Other than that my stay was great. This part of Condesa is fantastic with lots of restaurants nearby. The metro is a 10 minute walk.
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kathy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The room was just as it looked in the photos. The staff was friendly and helpful. Some spoke English and others were very willing to struggle through in Spanish with us. The neighbourhood felt very safe. It was great to stay in a local neighbourhood that did not feel touristy. There was some traffic noise at night, especially on the weekend but not enough to stop us from staying again. There were lots of restaurants and corner stores close by. The room was spacious and comfortable. We will stay again!
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Julianna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Enjoyed our stay. Leslie at front desk was so wonderful greeting us and providing us with so much info. What a lovely lovely soul.
FILIPPO
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

En general todo OK. La habitación está muy limpia y bien equipada. La zona es muy cómoda y hay muchos restaurantes alrededor. Llegamos en una temporada de frío y sí haría falta que hubiera aunque fuera un pequeño calentador. Un poco molesto el tema del depósito que piden, a mí nunca me había pasado.
erica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

The property was hard to find, very little signage but well worth it. Super duper cute, clean, good neighborhood, though a bit quiet at the time during COVID) Sofa bed isn't a pullout as expected, but a flip down back, but was still quite large. Great showers, very comfy bed. We were a bit loud during our stay, and I apologize to the hotel for that!!!! :) I would for sure stay again, if the cost wasn't so high (I used an expiring credit)
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Luna
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 276 week(s) ago

Expedia Group verified review

The location is quite and convenient. The staff is very kind. We got a very good experience during the 2 weeks.
Number of reviews per page
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