Overall Ratings & Reviews Hound Premier Nampo

Great location close to markets

It was okay at best. The people in front desk were nice but had completely forgotten about a member in our group so we did not have enough towels, bedding, etc for everyone. Additionally the wifi in our room never worked, despite us asking front desk to fix it several times. They said it was fixed and never actually did anything, it’s a central location but it’s okay at best.

Came here with high expectations based on other reviews, but left disappointed, mainly due to 3 key things 1) The 'deluxe' room with city views had one of the smallest windows I've seen in a high rise hotel - the view was technically of the city, true, but the small window and inadequate interior lighting left the room feeling much darker and depressing than any of the pictures suggested. 2) The included breakfast was thoroughly mediocre, and probably the worst breakfast buffet I've had at any hotel in Asia. 3) During check-in, the staff accidentally under-charged me, which I didn't notice at the time, and would have been happy to correct when they discovered the error. However, they decided it was appropriate to call my room at 6am to wake me up and insist that I had to come and pay the balance IMMEDIATELY. Not at checkout, not even a little later when I went down for breakfast, no. It HAD to be done right away and they wouldn't stop harassing me until I blearily went downstairs, so that they could get the correct payment (apparently before an audit at 7am.) Never mind that I suffer from insomnia and couldn't get back to sleep which left me out of sorts the whole day and ruined half of our two night stay in Busan. I find it utterly ridiculous that this hotel and its staff would choose to take an error THEY made and make it into the guest's problem; It just violates every principle of the hospitality business, and we won't ever use this hotel or chain again.

This hotel turned out better than I expected. The room was the largest we had in all our time in South Korea. It was nice to finally have some space with three people and three large suitcases. Even the bathroom was big. Nice and close to BIFF square and great street food and not too far from Busan station.

The room and bathroom were very spacious and clean. Front desk were not very engaging, there is a huge flower arrangement that blocks the line of sight so there is no interaction when you walk in, no saying hello or anything. Sometimes it's these small things that improve your stay. But the room was great and it was located amidst the markets. They also allowed luggage storage as checkin wasn't until 3pm.

Great location within walking distance to main attractions in Busan and close to metro station. The hotel was simple and the rooms very clean and spacious. I would not recommend the breakfast as the eggs were cold and no options for a good coffee other than machine Americano. With the numerous coffee shops in neighbouring streets, avoid the breakfast here. We were also only provided with tiny paper cups in our room for tea and when we asked for a larger mug we were told it was not allowed so couldn’t even make a decent cup of tea in our room. BYO mug!

All good

amazing hotel!

Good location, big room, clean, inexpensive, and comfortable beds. All good!

On a positive the hotel was walking distance from the night market scene which was very convenient to find food and shopping. The room was okay. The bathroom shower did have some black mold on the caulking and the paint was pealing on the ceiling. It was also a little disappointing that the picture that Expedia leads with is the rooftop bar which was closed for renovations.

The location of the hotel is excellent. Near to BIFF and Jagaichi fish market, lots of shops, restaurants and street food at night. Also very near Jagaichi metro station. The room is big and well designed for the price that I paid

Other than rooms deodorizer they used smelled funny

Booked a balcony room. Bathroom was dirty, moldy, smelly, sticky. Gave used slippers for shower which was very slippery. Stains on the walls. Paint peeling. Room floors were sticky and dirty. Neighborhood is noisy.

I recently had the pleasure of staying at this hotel. The customer service at this hotel was truly amazing. I left some of my travel documents and a large sum of money in the safe and forgot to take them with me. I realized it when I was in Seoul. I called the hotel, and Park (representative at front desk) went above and beyond to help me. She was very efficient in locating my belongings and arranged for express delivery to me to my hotel in Seoul so that I will have them before I depart Seoul. She also followed up to make sure I received the package. Location of the hotel is also convenient as it’s close to the various night markets and shopping and restaurants. It was also quite clean and bigger than I expected. I will definitely book with them again next time I’m here. Thank you Park for your exceptional customer service!

Breakfast at the hotel reataurant was bad.

We had booked our stay at this hotel primarily based on price and location close to Jagalchi market. This hotel is located along a “less than family-oriented” street in older Busan. We had an issue with the invoice upon checkout that was resolved after some “discussion” with the management. Overall would likely not end up here again on a future trip to Busan.

Strategic place

Will recommend friends

Nice hotel!! Area is abit dorty but. Its also cool and full of people

The hotel is near a lot of restaurants, bars and markets, and also the metro and bus station which is amazing. My hotel room was pretty big, but it could have been cleaner, also there is not a lot of storage, only a very very small closet. And also sometimes there is not a very good smell coming from the toilet. The staff was very nice and helpful.