Overall Ratings & Reviews Holiday Inn Express & Suites MARSHALLTOWN by IHG, an IHG Hotel

Was a well managed hotel.

Staff very friendly and supportive.

Service was great!

Staff was very courteous and responsive

Our thermostat did not work in our room, our shower had no water pressure and the staff would not move our room.

Amazing place to stay, but do want to point out two minor things. They should really put a sign up where the road is that gets back to it You actually have to travel past everything into a dark place just to find the access road that takes you back to the hotel. Was disappointed that they gave us a handicap room with an accessible wheelchair shower. It's hard to shower unless you're in a wheelchair in that case. Other than that amazing breakfast nice and quiet.

Had a great experience. The worker at the desk was super friendly and did everything she could to make sure we had everything we needed. Literally loved her. The next morning was easter and the breakfast was so good they put lil peeps in the fruit i thought that was so cute. Had everything fully stocked, they did run out of biscuts but they refulled it quick. Def would stay here again

Staff was incredible only disappointed that i received a wake up call at 6:15am that was never requested

It was easy, clean and friendly staff

Didn’t like there wasn’t Fox News…

Great staff!

Nice clean place

Nice, clean, updated hotel. Good breakfast. Comfortable bed.

Excellent property. We have stayed here a few times and the staff are always so pleasant, friendly and go the extra mile. Thank you!!

The staff were courteous and professional.

Great and easy check in and friendly staff. Safe location as well

Very nice rooms, very clean in all areas, amazing workout room, nice pool area and very clean.

Quite

Good experience. Room was nice and staff was friendly

Everything about this hotel was great! From the staff, breakfast, and cleanliness. I definitely recommend and to the staff THANK YOU for your hospitality!