9.0
Exceptional
From 75 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

8.4

Traveler Reviews Henry's

Number of reviews per page
20
40
Top reviews
James
icon-Business
Business
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is really just several rooms for rent without anyone onsite. Rooms do not have air conditioning, and amenities are sparse. The location is close to the heart of town but the alley pretty noisy with crowds at night and delivery trucks morning.
Jamie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location to get around town. Would stay here again. Ceiling fans didn’t work but other than that, it was a very nice stay
Russell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Henry's location off the main traffic streets but easily walkable to all points makes it the perfect location. The building is very secure. Just know our unit was up many steps and no lift, but we would definitely stay here again.
Roland
icon-Business
Business
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Safe didn't work, there was no room turnover, fridge contained an empty beer bottle, and there was a cockroach in the bathroom (never seen a cockroach in the UK before). The room door didn't deadlock, or lock from the inside. Quaint and in a good location though.
nancy
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The location had set a set air conditioner to 20-23 degrees Celsius and it would not go down at all nor cool, we had to sleep with all the windows open because of the heat. The reception is not in the building and nobody could come and help us at all when we discovered none of the ceiling fans worked. When I called the reception the reception person had me check under the bed for a switch that was non existent, then flip all of the switches multiple times to see if any worked for the fan. On top of it he told me nobody could come to fix it since he couldn’t leave the reception desk at his location. It was unbearably hot inside and no a/c and no overhead fans was a terrible combo. I would not go here again personally.
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David
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Henry's location is excellent. And the accommodation is OK. It's a bit tired around the edges (mould in the shower, windows not cleaned for several years, etc.) But OK. We missed the little things, like not being able to store our bags anywhere safe.
Verified traveler
4.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

AirBnB like place, but they did not provide the entry codes ahead of time. When I called the front desk (of a different hotel) the gentleman who answered also didn't know the entry code, but he did call back 20 minutes later with the code. Also adjusting thermostat did nothing, it was cold no matter what I set it to.
Veronica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

My boyfriend and I stayed here for 3 nights. We got the third level room and it was nice and served its purpose. My only complaint with the room was that the bathroom absolutely reeked of mold. Other than that, the location was great, very walkable, and we enjoyed our stay (other than the terrible mold smell).
Anthony
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

This is a really handy room only place slap in middle of Oxford. Very clean, all facilities, excellent condition
Cindy
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

We enjoyed our stay at Henry's very much. The room was clean, well kept and convenient to the central part of Oxford. There are only 4 rooms, and no desk or staff on site, but we called the number with questions and a real person answered and was very helpful. This stay was close to the train station and very centrally located for touring Oxford or finding good pubs.
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LINDA
icon-Business Family
Business Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great location but horrible service!
Julia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Check-in is an ordeal. There is no front desk and it can be difficult reaching someone by phone. Entrance is via a code, which is the same code for all the rooms - a cause for security concerns. The overhead fan did not work. We couldn’t get on the wifi either, but just trying to get into the room had been such a hassle we opted to not bother trying to reach out again. The space itself is fine and like the pictures. Lots of light. Had everything we wanted. Nice central location, but beware it can be noisy near pub and club closing times (3am).
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Gail
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Host did not show, took 5 calls from us to gain access. Chair was stained and torn, window blind was broken. Kitchen scouer left for washing up was very used and old, disgusting. Overhead fan did not work, aircon not opperating, pedistal fan wonky. Ioning board proped beside the table but had feet missing so did not stand. Corrosion on kitchen tap. No luggage rack. Very, very disappointing.
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Jon
icon-Leisure
Leisure
4.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

First let me say that this property is in a great location and although small was clean and comfortable. The reason for the lower review is to try to get the owner to sort out their communication with tjheir guests and their check-in process. We booked this stay on expedia and sent them several messages via the Expedia platform and by email before our stay to check if we could leave our suitcases at the property as we would be arriving too early for checkin. No one had rhe courtesy to answer our messages. The booking information we received from expedia said we would receive our checkin instructions the day before our arrival. This did not happen. On the day of our arrival we rang the emergency number that was shown on the door of the property as we had still not reveived any checkin instructions. The number goes through to a different hotel. Unfortunately we had to try this number repeatedly as each time we got a recorded message to say no one was currently available. We eventually managed to get through to someone who said rhe checkin instructions would be sent through to us at 3pm the checkin time. At 3.30 we had still not received any checkin instructions. We went through the whole process again of trying to get hold of someone. We eventually got through to the receptionist at the other hotel who did his best to help us and we eventually got in 1 hour later. Totally stressful and frustrating and completely avoidable. We hope no other guests suffer this
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Yueh-Yen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Near city center, very easy to access. Oxford is the beautiful town, definitely worth to stay at least two nights to explore the surrounding countryside.
IAN
icon-Leisure
Leisure
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Very central, on a beautiful street. Spotlessly clean. Very comfortable bed. Huge room (room 2)
Marsha
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Were it not for photos, i wouldnt have thought previous reviews were fir the same property. When we arrived, neither tge door code nor the key worked. We thought maybe it was because it was not quite 3pm, so we left our luggage in front of our doir and came back later, to the same problem. I called the provided number and was told someone would come over. When no one did, I called again. They gave us a new code to get in, but turns out the key we were given was for a different room, which we were instructed to leave outside the door. It was picked up the following day. It's an old building, so the floors were understandably creaky. We did our best not to disturb the guests below. The bed was just a box spring with a pad on it, so uncomfortable, but for two nights we made the best of it. The shower was strong and the bathroom bright. Amenities included a mini-fridge and some utensils, allowing for a simple breakfast.
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Paul
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Location was very good. Access was secure. Mini fridge was helpful.Bath towels were nice size. Lighting was fine. Coffee maker leaked when turned on, hot water pot old and deteriorated, needs replacing. bath sink drains a bit slow. Room temp couldn't be regulated. Shower water temp too hot, could not be lowered and no one to call to service or discuss situation.
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Phillip
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

As advised there is no reception at this hotel however I didn’t receive an email to advise key location or door code. This was very inconvenient but made better because of the help from the neighbouring bicycle repair shop people and Bart from the “Handle Bar” restaurant next door. A big shout out of thanks to those folks for their help. Everything else about the Hotel is good, great location, comfortable, cosy and quaint. If stairs are a problem this is not the hotel for you. Wifi is weak.
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Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Henry’s was a great place to stay right near the center of Oxford. You have to have a code to get in the door. My one problem was that I didn’t get an email with the code prior to my visit, which made it hard to get in. I was able to call them and got the code and from them on, it was perfect. The room had a small kitchenette (nowhere to heat food, but a small fridge and sink) and some basic supplies. There was a bedroom and sitting room and bathroom so it felt easy to be ‘at home’ there. It’s right in town, so there was noise until about 2 am some nights. I did not mind that. If you’re looking for a comfortable, convenient, in-town place, this is a great one.
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Number of reviews per page
20
40