7.4
Pleasant
From 26 reviews
Cleanliness

8.2

Room Comfort

7.2

Service and Facilites

7.6

Traveler Reviews Pensión Jade

Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was clean and as expected in a city. However, was noisy at night.
Peter
icon-Leisure
Leisure
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Staff was very friendly and helpful. We did not mind the pack of AC in our room.
Danette
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Very limited space in Castro-Urdiales for pilgrims of the Camino de Santiago, so I booked this pension last-minute and it was perfect! Great location in town and to the Camino.
Gaëlle
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Chambre minuscule pour 2 personnes. Une toute petite fenêtre donnant sur une cour intérieure. Pas de luminosité. Impression d'être dans un placard. Evier de la salle de bain fissuré. Porte-serviette rouillé. Humidité. Rentrés dans la chambre en fin de matinée, notre hôte a frappé à la porte pour nous faire sortir pour faire le ménage. Après 2 nuits passées dans la pension Jade, nous avons décidé de prolonger notre séjour à Castro Urdiales dans un autre hôtel
Read More
Elena
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Buena relación calidad/precio
Rafael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy limpia y camas muy cómodas.
aurelio
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Pésimo en todo
Ana Rosa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Todo fenomenal, limpieza y atencion recepción
Maria Angeles
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Las escaleras son demasiado altas e incómodas.
Jose Ignacio Sanchez
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Recomendable y se encuentra en muy buena zona.
Sara
2.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Lo más LAMENTABLE que me he encontrado nunca. Literalmente la atención al cliente NO EXISTE. He estado una semana intentando hablar con la dueña, y me ha cogido el teléfono un solo día para decirme de malas formas que se iba a duchar y que empezaba a atender a las 11, cosa que no fue así porque jamás volvió a responderme. Patético.
Read More
María Isabel
4.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

En pleno diciembre en la habitación hacía mucho frío y había poca ropa en la cama. No tenía encendida la calefacción. Noche fría
Walter
6.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

So lala
Nathalie
6.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

La chambre est très petite et bruyante. Du coup le lit est petit si on fait plus que 170 cmon dépasse. Sinon la personne que nous avons vu est avenante. Le parking est celui du port mais avec un meilleur prix.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

la propietaria Jade. Te hace sentir como en casa.Un encanto
Verified traveler
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

En plein centre ville de. Bien situé avec plusieurs services autour
Evelyn
2.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

I checked in here three days ago and, being a pilgrim, the first thing I do is check under the sheets for bedbugs. For the first time on any of my Camino, I find them! I take pictures. I show them to the woman in the reception. She pretends as if she's surprised but it was crystal clear that she was lying. She then says she understand if I don't want to stay and that I should call hotels.com for a refund. She then refuses to reply or talk to hotels.com for three whole days and then claims that I have never said anything about any bedbugs, but that I didn't want to stay in the room because it was...(wait for it)...TOO SMALL!!! When has a pilgrim who is used to sleeping in bunk beds with 30 other pilgrims ECER left a room they've already paid for because it was simply too SMALL? I've reported her to the council and the police and am going to email the albergues in Bilbao and Portugalete and ask them to warn pilgrims about her pension. Not only does she not care about that she spreads these bugs all over the Camino, makes pilgrims pay huge sums of money to sanitize their homes when they bring them with them, but she actually sinks so low as to LIE to keep a petty payment for a single room. And she has the Camino shell on her website. This woman has a religious symbol on her website in order to lure pilgrims in.... I'm so angry.
Read More
Verified traveler
10.0
/10
Reviewed 388 week(s) ago

Hotels.com verified review

Buona pensione.vicino al centro.accogliente.
Verified traveler
6.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Buena atención y muy buena vocación para alguien Que busca habitación económica
You’ve read all the top reviews.
Number of reviews per page
20
40

Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779 issued on 18 December 2015 | An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC | Legal Representative: Le Minh Tu | Email: cs@traveloka.com | Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved