Holiday Inn Express & Suites HOUSTON MEMORIAL - CITY CENTRE by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites HOUSTON MEMORIAL - CITY CENTRE by IHG, an IHG Hotel
8.8
Very Good
From 935 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express & Suites HOUSTON MEMORIAL - CITY CENTRE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Loi
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent overall. Just entrance and exit a little difficult
Diana
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Closed to many places
Nicole
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The band was comfortable but it was
Tanisha
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Definitely recommend. Very clean and staff was pleasant and convenient to a lot of locations.
Debra
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good breakfast; room perfect for work and relaxing.
Sara
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean and quiet space.
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

everything was fine
Eric
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing definitely will revisit it
Imelda
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed for sons baseball games which was right down the street. I also liked the convenience of having a variety of places to shop and eat
Caitlyn
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Never staying again
Aurora
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was nice and clean. Since it was close to the freeway you can hear the freeway noise.
Ana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was as expected and worth it!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

This hotel is great, as far as location, comfort, cleanliless, friendliness of staff, etc. However, I think my last trip to this hotel IS my last trip to this hotel, due to there being some sort of issue with the fire alarm. My family & I have stayed here on two, separate dates that the fire alarm triggered and loudly "screamed" at us until the fire department arrived. The first incident was about a month ago, and the alarm triggered at 4 a.m. Needless to say, this didn't make for a peaceful night's sleep. The second incident, which was this morning, was at least at a decent hour (around 8 a.m.), but it is a bit unnerving when you're lathered up in the shower and the fire alarm begins blaring. I realize things malfunction sometimes, but if something happens multiple times, it REALLY needs to be tended to asap.
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Lucia
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very clean
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was super awesome!!!
Talaya
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Our first room had a really strong time smell. We were able to change rooms. The second room was much better however the person next door were smoking weed last evening. The odor was strong all the way to the elevator. We had 2 adults and 2 children and not enough towels and washcloths for everyone so we had to request more. There was a short in no the headboard so the phone and plugs didn’t work properly.
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Christopher
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I didn’t like that I was charged an extra $100 at check in and now have to wait an undetermined amount of time to be refunded. It shouldn’t take that long.
Susan
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel was clean and so was our room and the rooms are cold and quiet. Hotel staff was great and very helpful and we loved to the breakfast!
Heaven
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel hallway had a sweaty urine smell... Out room was decent when we checked in.. but once we turned on the air the room filled with a mildew smell .. the more we flushes the toilet the more the bathroom smelled like rotten meat. The ladies at the front desk are polite but I do not recommend this hotel
Renee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Service was great
Number of reviews per page
20
40