Dear H*i,*Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and received friendly service from all of our staff. However, we apologize if the food variety did not meet your expectations, and the lack of a swimming pool may be less than ideal for guests with children. It would be very helpful if you could share any details about any specific items you feel are lacking in our food selection—whether from breakfast, room service, or the restaurant menu. This feedback is invaluable for our evaluation and future improvements. We look forward to welcoming you back to Swiss-Belinn Baloi Batam for an even more memorable experience. Best regards, Enrico sr aji. Hotel Manager