8.7
Very Good
From 3,147 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.7

People often mention about Swiss-Belinn Baloi Batam
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Staff Friendliness (35)
Bedroom (30)
Room Space (28)
Bathroom (28)
Surroundings (27)
Variety (27)
Taste (26)
Distance to City Center (25)
Accessibility (25)
Check-in/out Time (24)
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Traveler Reviews Swiss-Belinn Baloi Batam

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40
Customer reviews
r***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The breakfast was awesome... The staff was also efficient. I want to stay at this hotel again.
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Accommodation's Reply
26 Jul 2025
Dear r*h,*Thank you for choosing to stay with us and for leaving such a positive review. We are delighted to know that you enjoyed our breakfast and were satisfied with the prompt service of our staff. Your review encourages us to continue providing the best experience for every guest. We will be happy to welcome you back on your next visit! Best regards, Enrico sr aji. Hotel Manager.
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Zan S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Enjoyable. Centralized. Good location and easily assessable to other interesting places. Definitely will book here again.
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Accommodation's Reply
26 Jul 2025
Dear Zan S., Thank you for staying with us and for sharing such a wonderful review. We’re delighted to hear that you had an enjoyable stay and appreciated our central location and easy access to nearby attractions. It’s especially rewarding to know you’d choose to stay with us again—your kind words truly mean a lot to our team. We look forward to welcoming you back for another memorable visit! Warm regards, Enrico SR Aji Hotel Manager
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The hotel is comfortable. The food isn't very varied. It's not suitable for children as there's no swimming pool. The staff are all very friendly and kind.
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Accommodation's Reply
10 Jul 2025
Dear H*i,*Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and received friendly service from all of our staff. However, we apologize if the food variety did not meet your expectations, and the lack of a swimming pool may be less than ideal for guests with children. It would be very helpful if you could share any details about any specific items you feel are lacking in our food selection—whether from breakfast, room service, or the restaurant menu. This feedback is invaluable for our evaluation and future improvements. We look forward to welcoming you back to Swiss-Belinn Baloi Batam for an even more memorable experience. Best regards, Enrico sr aji. Hotel Manager
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adi p. k.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and the location is strategic.
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Accommodation's Reply
06 Jul 2025
Dear Adi P. K., Thank you for the perfect score and for choosing to stay with us during your business trip. We’re delighted to know you found our staff friendly and appreciated our strategic location. Your feedback truly motivates us to continue delivering excellent service. We look forward to welcoming you back again soon. Warm regards, Enrico SR Aji Hotel Manager
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the rooms are clean.
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Accommodation's Reply
06 Jul 2025
Dear D*a, Thank you for your perfect review and taking the time to share your stay experience with us. We are glad to know that the friendliness of the staff and the cleanliness of the room left a positive impression on you. Reviews like this are an encouragement for our team to continue providing the best service. See you again on your next visit! Warm regards, Enrico sr aji. Hotel Manager
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H***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The room and staff are friendly
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Accommodation's Reply
29 Jun 2025
Dear H*y, Thank you for your great review and rating! We are glad to know that you felt comfortable with the room and the friendly service from our staff. We look forward to your next visit to Swiss-Belinn Baloi Batam! Warm regards, Enrico sr aji. Hotel Manager
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Deditua S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Clean hotel, good food, close to mall.
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Accommodation's Reply
29 Jun 2025
Dear Deditua S., Thank you for your positive review! We are glad to know that you enjoyed the cleanliness of the hotel, the delicious food, and our strategic location near the shopping center. We look forward to welcoming you back to Swiss-Belinn Baloi Batam for another pleasant stay. Best regards, Enrico sr aji. Hotel Manager
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D***I
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Good Hotel with Strategic Location
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Accommodation's Reply
26 May 2025
Dear D*I,** Thank you for your positive review! We're glad to hear that you had a pleasant stay and found our location to be strategic and convenient for your business trip. We look forward to welcoming you back on your next visit to Batam. Warm regards, Enrico SR Aji Hotel Manager
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice hotel, easy check-in process, comfortable room, friendly staff, lots of choices for breakfast and quite tasty, also suitable for those who bring family, recommended for those who are traveling to Batam..👍
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear A*a,*Thank you for taking the time to share your experience. We are glad to know that the check-in process was smooth, the room was comfortable, our staff was friendly, and the breakfast we provided met your and your family's expectations. Your recommendation means a lot to us, and we look forward to welcoming you back on your next vacation to Batam! Best regards, Enrico sr aji. Hotel Manager
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Razedra R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Great place to stay and will review to most of my friends that are going to Batam. Great location.
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Accommodation's Reply
22 May 2025
Dear Razedra R., Thank you for the great rating and for recommending us to your friends — that truly means a lot! We’re glad you enjoyed our convenient location and had a great stay. We look forward to welcoming you and your friends again whenever Batam is in your travel plans. Warm regards, Enrico SR Aji Hotel Manager
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The hotel is very close to Grand Mal Batal, just walkable. The hotel's position in the city center makes it easy to access anywhere. Clean rooms, good service, ok breakfast, but the price is quite high when compared.
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+4
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Accommodation's Reply
19 May 2025
Dear S*a,*Thank you for sharing your experience. Glad to hear that you enjoyed our strategic location close to Grand Batam Mall and the city center, and were satisfied with the cleanliness of our rooms, staff service, and breakfast. We appreciate your feedback on pricing, and will continue to strive to provide the best value through quality service. We look forward to welcoming you back on your next visit to Batam! Best regards, Enrico sr aji. Hotel Manager
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Abdi A. M. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
I love the service, facilities, room cleanliness, and the food.
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Accommodation's Reply
05 May 2025
Dear Abdi, Thank you for sharing your positive experience with us! We’re delighted to know you loved the service, facilities, room cleanliness, and the food. Your kind words motivate us to continue delivering the best for our guests. We look forward to welcoming you back again soon! Warm regards, Enrico SR Aji Hotel Manager
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
All service staff Hotel very good service
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Accommodation's Reply
03 May 2025
Dear Guest, Thank you for your excellent rating and for highlighting the great service from our team. We’re truly pleased to know that our staff made your stay memorable. We look forward to welcoming you back again on your next visit to Batam! Warm regards, Enrico SR Aji Hotel Manager
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Like the service & clean, the location is also very strategic
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Accommodation's Reply
22 Apr 2025
Dear A*a,*Thank you for choosing Swiss-Belinn Baloi Batam for your business trip and for taking the time to leave a positive review. We are very pleased to know that you enjoyed the service from our team, felt comfortable with the cleanliness of the hotel, and were satisfied with our strategic location in the center of Batam. We hope this pleasant experience will bring you back to stay with us again in the future. Best regards, Enrico sr aji. Hotel Manager
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Rini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
All the staff is friendly and the location is near the city. Good place for stay during holiday. Keep improving.
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Accommodation's Reply
14 Apr 2025
Dear Rini, Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and found our location convenient for your holiday. It's great to know that our team made a positive impression with their friendly service. We’re committed to continuously improving and providing the best experience for all our guests. We look forward to welcoming you back for another stay in the future! Warm regards, Enrico SR Aji Hotel Manager
m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
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Accommodation's Reply
11 Apr 2025
Dear Valued Guest, Thank you for taking the time to rate your recent stay with us. We truly appreciate your support and are glad to know that you had a positive experience overall. If there's anything specific you feel we can improve on to make your next stay even better, we’d love to hear from you. Your feedback is always valuable to us. We hope to welcome you back soon for another comfortable and enjoyable visit at Swiss-Belinn Baloi. Warm regards, Enrico SR Aji Hotel Manager
S***f
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
very simple and friendly. recommended to stay
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Accommodation's Reply
14 Apr 2025
Hi S*f, Thank you for your positive review and for choosing Swiss-Belinn Baloi to stay! We are glad to know that you found our stay experience simple and friendly. Reviews like this mean a lot to us and are an encouragement for the entire team to continue providing the best service. See you again on your next visit to Batam! Warm regards, Enrico sr aji. Hotel Manager
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Easy access to Nagoya Hills. The room was very clean. Staffs were friendly and helpful. Quick response for trouble at my room. Great experience.
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Accommodation's Reply
07 Apr 2025
Dear F*y,** Thank you so much for the great rating and lovely feedback! We’re happy to hear that you had a pleasant stay with us—from the clean and comfy room to the friendly and responsive service from our team. It’s also wonderful to know our location made it easy for you to explore Nagoya Hill. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Swiss-Belinn Baloi on your next trip! Warm regards, Enrico SR Aji Hotel Manager
abrar k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
very friendly and helpful service
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Accommodation's Reply
07 Apr 2025
Dear Abrar ke., Thank you for your perfect rating and short but meaningful review! We are glad to know that you were satisfied with the friendly service provided by our team. We look forward to welcoming you back to Swiss-Belinn Baloi for another enjoyable stay in the future. Best regards, Enrico sr aji. Hotel Manager
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Danang a. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Comfortable, close to culinary and mall.
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Accommodation's Reply
26 Mar 2025
Dear Danang, Thank you very much for your positive rating and review! We are very happy to hear that you felt comfortable with our hotel's location close to culinary and shopping centers. We always strive to provide a comfortable and strategic stay experience for our guests, and we are glad we could meet your expectations. We look forward to welcoming you back again soon! Best regards, Enrico sr aji. Hotel Manager
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Number of reviews per page
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40