Dear Mr. Untung M., Thank you for choosing Aryaduta Palembang and sharing your experience with us. We apologize for the inconvenience you experienced during check-in, the delay in towel delivery, and the incident where the staff entered the room prematurely. Situations like these do not reflect the service standards that we strive to provide. We understand that this experience made you feel uncomfortable, and we are sorry that it occurred while you were still having breakfast and have not confirmed your check-out. We have forwarded the matter to the relevant team for a thorough assessment to prevent this from happening again. However, we highly appreciate the comfort and cleanliness of our hotel facilities. Your feedback is important to continuously improve the quality of our services. We sincerely look forward to welcoming you back and providing you with an even better stay experience at Aryaduta Palembang. The Aryaduta Palembang Team

Dear G*t, Thank you for taking the time to share your experience of your stay at Aryaduta Palembang. We are delighted to hear that you were comfortable with the cleanliness of our room and bathroom, and were satisfied with the food we prepared. These reviews mean a lot to us and encourage us to continue to maintain the quality of our hotel's services and facilities. We sincerely hope to welcome you back again in the future. Best regards, Aryaduta Palembang Team

Dear Valued Guest, Thank you for sharing your wonderful experience during your stay at Aryaduta Palembang. We are delighted that you were satisfied with the friendliness of our staff, the delicious food at our restaurant, and the clean environment of our hotel. We are also pleased to know that the elevators are easily accessible and smooth, which makes your stay more comfortable. This review means a lot to us and it is an encouragement for all our team to continue to provide the best service. We look forward to welcoming you back again soon. Best regards, The Aryaduta Palembang Team

Thank you very much for your valuable review I*a. We are very pleased that you were satisfied with the cleanliness and comfort of your room at Aryaduta Palembang Hotel. The comfort of our guests is always our top priority. We appreciate your comments regarding the breakfast fee. We appreciate it and will forward it to the relevant department to make your next stay even more comfortable. We sincerely hope to welcome you back again. We will strive to provide even more satisfactory service. The Management Team of Aryaduta Palembang Hotel

Dear Ms. Ni*i, Thank you very much for your positive review. We are delighted that you experienced the friendliness and kindness of the Aryaduta Palembang staff during your stay. Sincere service is our top priority, to make every guest feel valued and comfortable. We sincerely hope to welcome you back again on your next visit. Best regards, Aryaduta Palembang Management

Dear Ms. Apriansyah, Thank you for your positive review. We are delighted to know that you always feel comfortable while staying at Aryaduta Palembang, especially given the family-friendly atmosphere of our hotel and our location near shopping malls. These reviews mean a lot to us and encourage us to continue providing the best service for you and your family. We sincerely hope to welcome you back again soon. Best regards, Aryaduta Palembang Management

Dear Bapak Muhammad A. Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay at ARYADUTA Palembang. Your feedback regarding the dust found in your room upon check-in is very concerning, and this is certainly not the standard of cleanliness and preparation that we aim to provide—especially when you arrived late in the evening and expected the room to be in perfect condition. We also apologize for the disturbance caused by our Housekeeping team ringing your bell early in the morning. We understand how important rest and privacy are for our guests, and we will reinforce our timing and procedures to ensure this does not happen again. Please know that we take your comments seriously. We would greatly appreciate the opportunity to learn more about your stay so we can follow up directly with the respective departments. You may contact us at fom.apl@aryaduta.com , and we will be more than happy to assist you further and restore your trust in us. Thank you once again for your valuable feedback. We hope to have another opportunity to provide you with a much better experience. Warm regards, Management ARYADUTA Palembang

Dear Mr. Di, Thank you for sharing your experience at Alda Park Hotel Palembang. We are very glad that you were satisfied with your stay, the food and the friendly service of our staff. Your positive review is a great encouragement for us and we will continue to strive to provide you with comfortable rooms, delicious food and friendly service. We look forward to welcoming you back soon. Alda Park Hotel Palembang

Dear Mr. Fitri, Thank you for staying at Aryaduta Palembang. We are delighted that you enjoyed your stay and the friendly service from our staffs, as well as the convenient facilities provided from check-in to check-out. We are also delighted that you enjoyed our spacious and comfortable single room. Your comments are a great encouragement to us. We will continue to strive to maintain the high quality of our services and facilities. We do hope to welcome you back again soon. Thank you very much for choosing Aryaduta Palembang. Aryaduta Palembang Team

Dear F*i, Thank you for your positive review of Aryaduta Palembang. We are delighted to hear that you felt comfortable and satisfied with the hotel's location, which is close to the mall, allowing you to do various activities conveniently during your stay. Feedback like this is the driving force that drives us to continue to strive to provide the best service to all our guests. We sincerely hope to welcome you back in the future. Thank you for choosing Aryaduta Palembang. The Aryaduta Palembang Team

Dear A*a,* Thank you for choosing Aryaduta Palembang and giving it a perfect 10.0 rating for your stay. We are delighted to hear that your stay was “not disappointing” and filled with joy. Thank you for including the photos of your precious moments. We are always delighted to see our guests enjoying the comfort of our rooms and the hotel’s ambiance. Positive reviews like these motivate our entire team to continuously strive to provide the best service possible. From the comfort of our rooms to our friendly service, we sincerely hope to welcome you back to Aryaduta Palembang. Best regards, The Aryaduta Palembang Team

Dear Ladies/Gentlemen, Thank you for choosing Aryaduta Palembang and for taking the time to share your review. We are delighted to know that you were satisfied with our breakfast, especially with our wide selection and delicious taste. Positive comments like these motivate our team to continue to maintain the quality of our food and provide a wonderful breakfast experience to all our guests. We look forward to welcoming you back to Aryaduta Palembang again. Best regards, The Aryaduta Palembang Team