8.3
Very Good
From 2,083 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.7

Service and Facilites

8.2

People often mention about Tune Hotel - Waterfront Kuching
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Surroundings (45)
Distance to City Center (37)
Staff Friendliness (37)
Accessibility (35)
Bedroom (35)
Ambiance (32)
Room Space (32)
Bathroom (32)
Check-in/out Time (31)
Family Friendly (29)
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Traveler Reviews Tune Hotel - Waterfront Kuching

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Customer reviews
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Titah S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Looking for a wallet-friendly stay in the heart of Kuching? Tune Hotel Waterfront is one of your best choice! I always on the hunt for hidden gems that combine affordability with prime location, and this place truly delivers. Let's be real, Kuching is a city that keeps its public transport options under wraps – think of it as a charming attraction, but one that makes getting around a bit of a head-scratcher. Most of us mere mortals rely on the onlind apps like Maxim and Grab to explore the town, and with Kuching's hotspots sprinkled far and wide, walking isn't always an option (unless you're training for a marathon! and sweat oh my God.. a lot lot of sweat). That's where Tune Hotel Waterfront swoops in like a superhero. Its central location is an absolute game-changer. Imagine stepping out your door and being practically nose-to-nose with some of Kuching's coolest attractions, all within an easy stroll. No more endless scrolls through the apps just to grab a coffee or check out a fun spot! And the best part? This isn't one of those "you get what you pay for" situations where you sacrifice comfort for cash. The accommodations are surprisingly good for the price point, offering everything you need for a comfortable stay without breaking the bank. Plus, the hospitality is top-notch, making you feel right at home in this charming city. So, if you're plotting a Kuching adventure and want to stay in the middle of the action without emptying your travel fund, this Hotel should be at the top of your list. It's affordable, it's convenient, and it truly is worth every ringgit! Ready to book your budget-friendly Kuching getaway?
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Fitri H. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Tune Hotel is located very close to Kuching Waterfront and has a great atmosphere.
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Accommodation's Reply
19 Jul 2025
Dear Pak Fitri, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
M***M
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The location is strategic, waterfront area and close to Cat Statue and Hana Bridge, India Street and China Town, only the room is a bit small and the staff are not very friendly but very helpful
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Accommodation's Reply
15 Jul 2025
Dear M***M, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel staff is friendly and very helpful... But the cleanliness is very bad... Stayed for 3 nights, the room was not cleaned, the sheets were not changed, towels, mats, soap, and tissues had to be requested and when I checked under the bed, there was trash and dust. Please pay attention to the cleanliness again.
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Accommodation's Reply
11 Jul 2025
Dear A***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Asniarti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very nice, clean and tidy, the staff is also nice
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Accommodation's Reply
08 Jul 2025
Dear Ms Asniarti, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
Wandha S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Hotel with quite friendly staff & competitive prices.
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Accommodation's Reply
05 Jul 2025
Dear Ms Wandha, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Great hotel! It's really close to walk around the city!
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Accommodation's Reply
05 Jul 2025
Dear D***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
s***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
everything is okay, close to everywhere, only brushing teeth and sleeping are missing
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Accommodation's Reply
08 Jul 2025
Dear S***y, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The location is very strategic, very close to the waterfront, cat statue. Nice for walking around. Friendly staff are very helpful. The double room is perfect for 2 people. Because the room size is very small. The room is clean, the AC is cold. There are also many places selling food around the hotel.
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Accommodation's Reply
01 Jul 2025
Dear R***i, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
kartika c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
check in was fast and easy. the room is big enough for adult to stay. quite clean. the bathroom water pressure is strong enough for bath. heat ok. near the food court and water front. this iss the third I stay in this hotel. so good.
1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Ms Kartika, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We will take the necessary action. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 6 week(s) ago
Yeah, just don't stay here hahaha, I'm tired of going up and down the stairs and carrying groceries.
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Accommodation's Reply
20 Jun 2025
Dear A***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. FYI our lift is fixed and in working order now. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
F***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
The staff is very friendly, we were given 1 extra pillow. The check in and check out process is very easy. The location is close to the waterfront and the cat statue.
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Accommodation's Reply
13 Jun 2025
Dear F***s, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Staff is very friendly, hotel is clean
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Accommodation's Reply
05 Jun 2025
Dear C***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 8 week(s) ago
The staff are not friendly, drinking water refills are not delivered/replaced, when asked, they are given but are a bit rude.
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Accommodation's Reply
05 Jun 2025
Dear S***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
ayumi d.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Hotel staff is friendly, facilities are ok. Service is ok, hotel is close to waterfront and other tourist attractions.
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Accommodation's Reply
07 Jun 2025
Dear Ms Ayumi, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
f***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 9 week(s) ago
facilities like not a hotel...
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Accommodation's Reply
30 May 2025
Dear f***i Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
MOHAMAD N. B. M. K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Very comfortable and safe, strategic position with an interesting place.
1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Mr Mohamad, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
A***e
icon-origin-TRAVELOKA
8.1
/10
Reviewed 10 week(s) ago
I can't connect to the Wi-Fi provided by the hotel, both on my PC or phone.
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Accommodation's Reply
23 May 2025
Dear A***e, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize for the short comings and we re-assure you that we will improve. Our wifi is open wifi but for any problems, pls refer to our reception counter. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
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Taufan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Strategic location, next time I will stay here again
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Accommodation's Reply
19 May 2025
Dear Pak Taufan, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 11 week(s) ago
Suitable for the price, budget hotel, don't expect much 👍
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Accommodation's Reply
21 May 2025
Dear D***a, Warmest greetings from Tune Hotels Waterfront Kuching. Thank you for taking the time to give feedback in regard to your recent stay with us. We strive to ensure that we meet and exceed our guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating a total satisfaction for all guests. We apologize if any short comings and we re-assure you that we will improve. We look forward to welcome you back and stay with us whenever your travels back to Kuching. Thank you & best regards, Tune Hotels Waterfront Kuching
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