Kebun Villas & Resort
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Overall Ratings & Reviews Kebun Villas & Resort
Traveloka (662)
8.5
Very Good
From 662 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.0
Location
8.6
Service and Facilites
8.5
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Room Space (6)
Surroundings (5)
Wifi (5)
Ambiance (5)
Bedroom (5)
Bathroom (5)
Staff Friendliness (4)
Activity Option (4)
Hotel Area (4)
Accessibility (3)
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Traveler Reviews Kebun Villas & Resort
Number of reviews per page
20
40
Customer reviews
H***i
Staycation
8.8
/10
Reviewed 3 week(s) ago
I actually wanted to give it a 10/10 rating, but there was one thing that disappointed me during my stay. During my stay, the hotel allowed guests to play music at a fairly disturbing volume around the pool area, which disturbed my family and I's peace of mind. Hopefully, in the future, the hotel will pay more attention to the comfort of all guests, not just one party. Thank you!
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Verified Traveler
Leisure
8.5
/10
Reviewed 4 week(s) ago
The accomodation fulfill the needs, will repeat again
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m***d
8.8
/10
Reviewed 7 week(s) ago
The staff is great but it does need some upgrades and maintenance for the facilities overall enjoy staying here
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W***u
Leisure
9.4
/10
Reviewed 7 week(s) ago
A quiet and comfortable place to heal from the hustle and bustle of the city.
1 people find it helpful
D***i
10.0
/10
Reviewed 9 week(s) ago
It's very comfortable for a vacation out with the villa room, bring the kids, they like to stay in the villa room and the service is also very satisfying.
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1 people find it helpful
H***i
Staycation
9.7
/10
Reviewed 30 week(s) ago
The natural atmosphere is calming
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1 people find it helpful
A***h
Leisure
8.9
/10
Reviewed 39 week(s) ago
The pool needs to be more clean. It's so green from algae 😬
2 people find it helpful
g***e
Leisure
10.0
/10
Reviewed 55 week(s) ago
spacious room, suitable for family
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1 people find it helpful
Winda N.
Staycation
9.7
/10
Reviewed 63 week(s) ago
the place is very nice and comfortable
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2 people find it helpful
AM
Amal M.
9.7
/10
Reviewed 71 week(s) ago
Wonderful lombok. Quiet and incredible view.
2 people find it helpful
G***t
9.7
/10
Reviewed 76 week(s) ago
Wifi is lacking until dahlia room 10.
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Sulvano
8.5
/10
Reviewed 100 week(s) ago
Kamar yang nyaman untuk beristirahat terutama saat hotel low season, juga teras yang nyaman untuk bersantai di saat nyamuk sedang tidak mengganggu. Mohon pihak hotel punya ide untuk mencari jasa pihak ketiga dalam mengatasi gangguan nyamuk karena hotel berada di lokasi rimbun pepohonan.
5 people find it helpful
Accommodation's Reply
30 Mar 2024
Dear Mr. Sulvano Pratomo, warm greetings from Kebun Villas & Resort, Senggigi-Lombok. Thank you for taking the time to write us a review regarding your experience of staying with us, we are very happy to know that you have enjoyed your time with us and we also really apologize for the inconvenience caused by the disturbance from mosquitoes while relaxing at Kebun Villas & Resort, we will improve our fogging or fumigation system for all our areas in order to reduce or eradicate mosquito larvae in our premises. Hopefully we will have the opportunity to accommodate his relaxing period again in the future, sir. Our thanks and respect. Kebun Villas & Resorts.
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AA
Arif A.
5.7
/10
Reviewed 115 week(s) ago
The villa is okay, it's just a shame that the Internet is down, the TV is off. The service is lacking.
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1 people find it helpful
GG
Gemar G.
10.0
/10
Reviewed 184 week(s) ago
Very comfortable with the hotel atmosphere, the service is also friendly. Anyway, I'm satisfied staying here. Tomorrow the day after tomorrow will definitely stay here again.
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Accommodation's Reply
26 Aug 2022
Hi Gede,
warm greetings from Kebun Villas & Resort,
Thank you for taking your time to provide a review of your stay experience with your family, we are very happy and feel even more motivated to always improve our services. I hope we have the opportunity to serve you again.
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EN
Emeralda N. A.
9.4
/10
Reviewed 189 week(s) ago
The room was spacious and clean. It's got everything we need for staying. The bathroom was large, clean, with hot water. Breakfast is good. Staff were nice and polite. Location is strategic, in the center of Senggigi. The swimming pool has tremendous view, you can see monkeys jumping around the tree. While at night you can hear them howling along with crickets's chirp
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1 people find it helpful
CA
Cahyo A.
9.4
/10
Reviewed 192 week(s) ago
Quiet with a supportive environment too. If you are looking for a quiet place to stay, this place is one I recommend.
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1 people find it helpful
Accommodation's Reply
24 Jun 2022
Dear Cahyo,
Thank you for taking your time to leave a review for us, we look forward to welcoming you back, sir.
Regards,
Garden Villas & Resort
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Anggi P. S.
10.0
/10
Reviewed 196 week(s) ago
The service and staff are very friendly, the check-in process is fast, the cleanliness of the room and bathroom is okay, only 1 lacks air conditioning in the room, the sound is noisy.
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1 people find it helpful
Accommodation's Reply
24 May 2022
Dear Angie,
First of all, we thank you for taking your time to give a review to Kebun Villas & Resort, Senggigi - Lombok. we are very happy and feel more excited and happy to hear you feel happy during your stay with us, we will continue to try to improve all our services and facilities so that our guests are happier spending their vacation period at our place. We also apologize if the air conditioner in your room happens to be noisy, hopefully in the future we will have the opportunity to serve you better.
Regards,
Gardens Villas & Resorts.
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W
Wandi
9.7
/10
Reviewed 198 week(s) ago
Hotelnya bersih dan nyaman, suasananya masih asri, bangun tidur disambut burung berkicau. Staff hotel ramah, sangat memuaskan untuk liburan di Lombok.
1 people find it helpful
Accommodation's Reply
24 May 2022
Dear Mr. Wandi,
Warm greetings from Kebun Villas & Resort, Senggigi - Lombok.
thank you for taking your time to give us a review, thank you for staying at our place on your vacation trip, hopefully we will have the opportunity to serve you again in the future.
Regards,
Gardens Villas & Resorts.
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Ismail L. S.
6.3
/10
Reviewed 203 week(s) ago
Some problems can't be solved by the manager on duty, such as parking the motorbike group welcoming the MotoGP. Whereas overall (via the application & directly to the hotel) I ordered 11 rooms. Besides that, the tv was broken, the bathroom door that couldn't be locked and so on.
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1 people find it helpful
Iwan G.
6.0
/10
Reviewed 207 week(s) ago
Poorly maintained hotel. The sheets don't have termites. How come the management doesn't check the room first before guests come. The pool is also mossy. Breakfast lacks choice. The point is that the price paid is in accordance with what you get.
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2 people find it helpful
Accommodation's Reply
28 Mar 2022
Dear Mr Muhammad,
Warm greetings from Kebun Villas & Resort, Senggigi - Lombok.
thank you for choosing us as a place to stay during your vacation, sir, and on behalf of Kebun Villas & Resort, we apologize profusely if our services still have many shortcomings and some of our facilities are not in good condition. We also thank you very much for taking the time and opportunity to write a review for us, hopefully in the future we will get the opportunity to serve you and your family again at our place with better service.
Kebun Villas & Resort Team
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Number of reviews per page
20
40
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