Dear Mr. Iqbal, Greetings from Santika Makassar Hotel. First, we would like to thank you for taking the time to rate and review our hotel. Your review highlights the benefits of our application (My Santika), which offers many advantages when booking through our app. We will continue to strive for excellent service and cleanliness to ensure all guests feel comfortable. We hope to welcome you again to Santika Makassar Hotel so that we can provide you with the best service and products once more. Sincerely, Isaac Ismatullah - General Manager