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Traveloka (1,090)

Other sources (53)

8.2

Very Good

From 1,090 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

7.8

Location

8.0

Service and Facilites

8.1

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Hotel Area (3)

Distance to City Center (2)

Surroundings (2)

Activity Option (2)

Ambiance (2)

Accessibility (1)

Staff Friendliness (1)

Check-in/out Time (1)

Room Space (1)

Soundproof (1)

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Traveler Reviews Triniti Hotel Nagoya

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Customer reviews

Y***i

6.2

/10

Reviewed 29 week(s) ago

Wow, this hotel is not suitable for a 3.5 star hotel. The bathroom is smelly and dirty. The bathroom facilities are incomplete. There is no water heater. My husband and I will repent at this hotel.

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F***n

Business

7.1

/10

Reviewed 39 week(s) ago

Actually the data from the apps kind of tricked me from the uploaded photos

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2 people find it helpful

C***a

Leisure

9.4

/10

Reviewed 61 week(s) ago

The room has been renovated with a new concept, complete with smart TV and friendly service.

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AHMAD K.

5.0

/10

Reviewed 65 week(s) ago

It's really bad, the price is not worth it, the lobby looks like a haunted house, it's better to just close this hotel.

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1 people find it helpful

D***d

10.0

/10

Reviewed 72 week(s) ago

The location is very strategic, comfortable, quiet, and the best.

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Balachandran Kaliyamoorthy

5.8

/10

Reviewed 135 week(s) ago

The paste and shampoo they provided was expired in 2021. Refrigerator and intercom was not working. Access card work very rarely, need to walk and call reception guys for help. But they help immediately.

1 people find it helpful

Indra B.

8.1

/10

Reviewed 136 week(s) ago

Clean rooms according to price. For those with a mediocre pocket, it's good to stay here. Close to town.

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2 people find it helpful

Ulfa M.

5.1

/10

Reviewed 234 week(s) ago

Anyway, I am not satisfied 😭

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4 people find it helpful

Noviansyah

6.0

/10

Reviewed 239 week(s) ago

The rooms are quite spacious, strategic location, the air conditioner is not cold enough, the bathroom is slippery, only 1 soap is given. Only 1 towel is given and one more fo is tired and not very friendly, it is enough just to stay here once, many other hotels with the same price are better.

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2 people find it helpful

Victor P. A. F.

9.4

/10

Reviewed 250 week(s) ago

Clean, comfortable, quiet hotel, close to many places to eat. Very woth it according to the price, great!

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1 people find it helpful

Joni Y.

8.5

/10

Reviewed 250 week(s) ago

It's good and according to the price, it's clean too, only for guests for the first time staying, I just want to let you know that the standard room only provides one towel, only soap, toothpaste and shampoo are not this, the rest is okay. Rooms are also spacious.

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3 people find it helpful

Juliana I.

8.5

/10

Reviewed 251 week(s) ago

clean rooms ... okay service ... friendly reception ...

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yofa a.

6.6

/10

Reviewed 251 week(s) ago

The first time I check-in back and forth to the room because the key card cannot be used up to 2 times and in the room there are mosquitoes, the TV in the room is very small.

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Junior A.

8.8

/10

Reviewed 251 week(s) ago

Good enough for stay, I got 50% discount so I pay just 130k idr🤣 rate 4 star for this hotel.

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Suhartini M.

6.0

/10

Reviewed 252 week(s) ago

Wifi is not working, the hotel only served 1 towel and 1 bottle of mineral water if we booked for room only. The building is too old, this is my first time found some mosquitos inside the room. Too bad.

2 people find it helpful

Menik R.

8.5

/10

Reviewed 252 week(s) ago

The crew is friendly, the location is quite close to Nagoya Hill.

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Rika S.

6.0

/10

Reviewed 254 week(s) ago

handuk cuma di kasih 1.. kasurnya kecil .. pokoknya tidak banget

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Prilly S.

6.3

/10

Reviewed 262 week(s) ago

Suppose there is a water heater for hot water for brewing coffee or tea, it would be even more memorable, and, the room I ordered was you 2 people. There should be 2 towels. When I asked for the other towel, I was asked to pay for extra towels. Which mall to the second virtual.

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Accommodation's Reply

05 Aug 2020

Dear Mr. Prilly Saptanto Thank you for choosing Triniti Hotel Batam, we hope that Mr. Prilly Saptanto has a pleasant stay. In connection with the review submitted, we would like to inform you that for the Standard Double CRAZY DEALS ROOM room type booked by Mr, the room has the following facilities: - Free 1 btl mineral water - 1 pcs soap - 1 pcs bath towel For this information we have included it in the room description contained in the booking application and verbal explanation by the receptionist during the check-in process. Sorry for the inconvenience. Feedback submitted is valuable advice for our management to be better going forward. We await the presence of Mr. Prilly Saptanto is back at Triniti Hotel Batam for another pleasant stay. Thanks.

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Jefri

4.8

/10

Reviewed 263 week(s) ago

I checked out after the lights went out, and the hotel just kept quiet.

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