Overall Ratings & Reviews Prime Plaza Suites Sanur – Bali

The room we stayed in was huge, excellent room service, and lots of activities to entertain the children.

Well maintenance and spacious room

Oke banget buat liburan sama anak-anak kalo anak suka berenang. Ada playground juga walaupun nggak besar. Kemana kemana kemana-mana deket. Ke Bali Safari, resto-resto, convenience stores juga banyak di sekitar jadi asik mau stay di hotel oke, mau keluar juga oke. Tamu rata-rata orang luar. Saya nggak nemu tamu Indo sama sekali. Stafnya lumayan ramah walaupun lebih ramah ke bule. 😂 Would be better if we had bath tub. Overall we had a great time. My daughter loves the hotel so much.

I have been coming since years ago with family here. Its a very nice place and for me its giving a nostalgic moment. Facilities are still kept well. Always love coming here.

Love there 's kitchen and my son enjoyed the slide. Thank you.

Nice room, very good for family.

Great service and facilities, even post-pandemic. The only complaints I have are that the kitchen utensils (knives, cutting board, etc.) Are in rough condition but still usable. Great for a family-my kids loved it!

The hotel is quite old, but the maintenance is still clean, the facilities are also very complete, especially for the children who are very happy, order a family 2bed room, very complete cooking utensils & a large kitchen.

Staff (receptionist) weren't welcoming. Most of all hygiene needs to be improved, especially the toilets. The pictures looks like we got a balcony but we got none (additional 250k/night of a room with balcony). Also the extra bed charged 250k/night and it was put in the living room area (where the AC feels unmaintained and hot), it just not worth the price labeled, bed weren't comfy. After all the pandemic, hospitality must have been improved. We are also acquired to wash our own utensils by hotel 's policy, which is quite weird for the first time experience. I wish I chose other new hotels nearby. Thankyou very much.

The receptionist when we checked did not understand traveloka, as usual, not wise, even though this is the third time this month I have sent friends there.

Good service, get a welcome drink too. The rooms are spacious and clean, at this price it is worth visiting again in the future

Didn't expect the conclusion, fast check-in, spacious room, very friendly service.

Clean hotel, friendly service, spacious pool, there are kids activities.

This is definitely the best suites ever compared to the others in the same price. All the equipment went well, clean and spacious room with complete kitchen set. All the staffs are nice and they have amazing pools (there are 2 pools, one with long sliding that kids surely love), the soaps (handwash, bathsoap & dishes cleaning soap all are very fragrant), and they provide water dispenser with 2 gallons of drinking water. Amazing right 👍

Spacious rooms are good for families.

The hotel was amazing. My whole family loves it. Since this time is not holiday peak season, the hotel was quiet and peaceful. The pool was awesome, the playground was fabulous. The staff was helpful and friendly although we might feel the difference between us as domestic tourist and tourists from abroad. The room was spacious and clean. They upgraded my room from no-balcon room to one with balcony. Really appreciate that. One thing that can be improved is in restaurant. Since we are moslems, we need to know weather the cooking wafes used to cook our meals is different from those are used to cook pork. It would be very wonderful if they mind this halal issues for all moslems guests. Bali is great city with tolerance among the people from any kind of differences. This would be very nice and relieved to find such hotels with this service.

Comfortable, spacious rooms and good for families.

Nice hotel , good place, huge room, nice service.

Our experience as a family who stayed was very pleasant because the hotel has a very nice swimming pool for children and also rooms that are so spacious that we were able to celebrate the birthday of our 1st child with great fun.

Good facilities, clean, the staffs are friendly