Overall Ratings & Reviews Hotel Chic&basic Lemon Barcelona

The hotel itself is not bad, but it needs repairs. The bathroom in our room has broken straps, and lacks maintenance. The hotel entrance mat is broken, the elevators are very battered, and lacks maintenance is something that is worrying. The key to our room stopped working, and we almost slept in the lobby because we had no one to call. In short, they need to review maintenance and coordination aspects.

Room falling apart. Rotten wood in bathroom.

Nice hotel, veryclean and modern. Room was quite small, and would have been better with queen bed instead of king

Free resupply of water and coffee and snacks.

Bad place Dirty, ugly

The hotel has a great location, it is very close to anything. The stuff is very friendly. We loved to sit on the outside patio that they have. The room is okay. But there is no air in it. Being there in April worked fine. I can't imagine to be there in summer. And it would be nice to have a little refrigerator in the room. The room was clean and they provide room service.

Awesome stay. Great value hotel close to a metro station and walking distance to major sites of interest. Easy check in. I arrived early (midday) and was pleasantly surprised my room was ready. Nice amenities and shared space. Minor criticism was that shower was so powerful it made the floor wet. I would return!

Id rate this between 4 & 3 stars if i could. My biggest disslike was check in process. And maybe its an american thing....? But it made me feel uneasy. If you check in after their lobby hours.... they leave your room key in a sealed envelope (labeled with your name) thats inside of a box (that anyone was able to open) on the lobby counter. that just made me feel uncomfortable knowing somebody potentially had access to my room. Any guest couldve literally grabbed my key and done who knows what to my room. Again.... maybe thats just an american thing but ive never heard of this process in the states. Despite that, i had no issues with the actual room. Was in a great location. I walked to many destinations that were closer than i thought. The area itself isnt the best. But you get what you pay for. There are homeless folk outside sleeping on the sidewalks. But they dont bug you which was nice. I wasnt bothered/approached once by a homeless person. So if you can arrive at this hotel during regular lobby hours thats better. If not, your check in process will be like the above. I wouldnt mind coming back but would try to arrive earlier.

Everything

Perfect location and customer service from Judith/Front Desk awesome.

The bathroom door stuck due to the water coming out of the shower and buckling the floor.

Location is excellent in downtown, within walking distance of Placa de Catalunya square where you can take a bus to and from the airport. Most other Barcelona attractions are also within walking distance. But the hotel is minimal with front desk staff only available from 10:00 to 18:00 and if you arrive late and going to stay one night even when you have paid for your room, they force you to go to their sister hotel, pay the city tax and get your keys there. This is okay as long as you don't carry a lot of luggage.

Very convenient location for public transit & restaurants. Staff were friendly & helpful. Only issue is limited hours of front desk.

Lovely hotel. Near Barcelona university so a little noisy but room was nice and clean. Staff was wonderful. Metro was across the street and it was also very clean. Took metro to the farther away tours but walked to all the rest. Would stay there again next time in Barcelona

Had check in instructions emailed to me. However key was not where it wss supposed to be upon arrival. No sign at reception giving instructions. I eventually found a number to call had to go to hotel around the block to get key.

Clean and quite

Great location, easy transportation to and from the airport. Room is clean, quiet, and spacious.

The hotel was what one would expect of a travellers hotel and as the name implies; basic. That said it worked for our needs and had great transportation and access to La Rambla. The hotel has rooms facing street and rear and if noise is a problem ask for a room in the rear.

Homeless people are right next door. I guess it’s just everywhere that you go know days

great clean hotel in central city. i arrived as a late checkin, so got door codes and room key instructions well in advance. the old town is aprox 15min walk. plenty of tapas etc withing walking distance