At arrival, the front desk person extended the conversation with the previous client... making us wait longer than needed to check in. It was unnecessary making us wait that time when we were traveling from overseas, and we were desperate to use a clean restroom.

All good

Nice hotel, about 10 mins out of town by taxi. You can take the tram and walk to the Grand Place quite easily. Breakfast had a wide choice, but the cooked breakfast tended to be a bit on the cold side. Some lovely restaurants nearby within walking distance. I would go back there.

More of a chain style hotel than your typical options in Europe. The room we had accommodated 3 people and was quite spacious by European standards. Nice restaurant area and outdoor bistro tables. Didn't eat there but did get some great coffee! A 3 min walk to the Tram and 10 min to the Metro line.

Comfortable room. Quiet and great location,

The front desk staff were very pleasant and knowledgeable.

The hotel staff were very rude and condescending. They seem to be bothered if you needed anything I was missing soap and toilet paper and I got an attitude asking about needing those. My Uncle and I were disrespected by two of the hotel staff, this is unacceptable. They may have a smile on their face, but it’s completely fake

Staff is accommodating. Good value for money. Neighborhood is lovely with lots of restaurants, coffee shops, shops and easy to get to other parts of the city with tram

They did not tell us that the AC did not work. They gave us incorrect directions for breakfast. We are glad the lady in restaurant helped us by offering us a breakfast at a nominal rate. We would not stay there again

It’s was nice clean and quiet Roger was very friendly and helpful

First room stank of cigarettes and the beds kept separating. Second room was falling apart and the shower head didn’t work. Third room was ok but when they showed me the room they disabled my access to my room. So I couldn’t get my things to move rooms. The lift takes forever, I had to use the stairs after 7mins waiting for the elevator. Place is tired and old. Btw I only booked for 2 nights and had 3 rooms.

10/10

Practical, clean, comfortable business style hotel in nice suburb of Brussels, reasonably priced and an underground car park although very tight if you have a larger car! Would stay there again.

Near forest national arena Excellent helpful staff Comfortable

The elevator so small and smell marijuana smoke all the time, the rooms so small and compact you barely can move around, the shower head very low if you are taller than 5 feet good luck to you… the breakfast overrated when one item finish and you ask for more as if they are bothered to be asked will tell you it’s coming with loud voice and unhappy. The kitchen lady the one check the names and room number very rude as if you are dining for free.

Staff are friendly and helpful. The room is comfortable and nice, but there is a problem with mold near the window. Neighbor has a nice restaurant and bar at the corner.

Very nice and full service hotel. Rooms were small, but comfortable. Dining room staff were fabulous; Sabrina, Marta and Alejandro at the bar. Will definitely stay here on our next stop in Brussels.

A good hotel and in a very convenient location.

Not bad place. Good service and breakfast. a little dated. Not far from town. Close to trams.

Terrible customer service. Completely wasted my time. Don’t waste yours.