8.2
Very Good
From 6,779 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.7

Location

8.6

Service and Facilites

8.1

People often mention about ibis budget Jakarta Cikini
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Bedroom (73)
Surroundings (65)
Distance to City Center (60)
Bathroom (59)
Ambiance (58)
Accessibility (53)
Staff Friendliness (52)
Room Space (43)
Hotel Area (42)
Wifi (41)
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Traveler Reviews ibis budget Jakarta Cikini

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Customer reviews
t***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.3
/10
Reviewed 2 day(s) ago
Definitely a disaster. I came there and got a room, when I entered the sheets were dirty, the phone was not working, the room was noisy because it was near the highway, and very stuffy. I tried calling the receptionist using my personal cell phone, but the number on traveloka was also unreachable. Finally I went downstairs and asked for a room change, I thought it was only my room that had the problem. After changing rooms, it turned out to be the same problem and even the window couldn't be closed because of the different window sizes so the noise from outside could be heard inside. The phone didn't work, the sheets were yellow and dirty, the AC was noisy, even the wifi speed was only 1 mbps and the power cable connection was dead so it was difficult to charge my device. Finally, less than half an hour, I decided to leave the hotel and check out. My money is non-refundable because I have already checked in :) so instead of wasting money on this hotel, it's better to find another hotel that is more affordable.
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 day(s) ago
The staff are not only friendly but very helpful, friendly, polite, ready to help at any time, basically the best. And coincidentally, my event was at Taman Ismail Marzuki, so it was close to Ibis Budget, which was very helpful.
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Accommodation's Reply
31 Jul 2025
Dear L*a. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for your positive review of Ibis Budget Jakarta Cikini. We are delighted to know that you enjoyed your stay at our hotel. Our services and facilities, friendly staff, and excellent service are our focus to ensure a satisfying stay. We are committed to continuously providing the best service to each of our guests. Your review is a motivation for our entire team to continuously improve the quality of our services. We sincerely invite you to stay again at Ibis Budget Jakarta Cikini. Our team will be happy to welcome you and ensure you experience the same or even better comfort. Thank you again for your positive review. We hope we can be your first choice when visiting Jakarta. Warmest Regards, Idham Risdiansyah. General Manager.
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R***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 day(s) ago
The AC on the second day was very hot, in terms of location it was ok, the service was ok
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The room smells stuffy, the hot water doesn't come out for a long time, the AC is noisy, the remote doesn't work.
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Accommodation's Reply
31 Jul 2025
Dear l*a. Warm greetings from Ibis Budget Jakarta Cikini, Thank you for taking the time to tell us about your experience at our hotel. We regret that you had a less than pleasant experience. At Ibis, we strive to provide excellent service to every guest, therefore your feedback is very important to us. We will discuss this matter with the team, and take action to resolve and prevent a recurrence. We appreciate you sharing your concerns with us and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Idham Risdiansyah. General manager.
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Overall is ok, just straight forward service. Plenty of food stall/restaurant in surrounding area. Easy access by taxi, Trans Jakarta, Ojek Online etc.
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Accommodation's Reply
31 Jul 2025
Dear A***a It was a real pleasure to have you here and we are really glad that you enjoyed your stay, and our team delivered you an excellent customer service. We looking forward to welcoming you again and hope you always FEEL WELCOME on your next visit. Best Regards, Idham Risdiansyah General Manager
y***b
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
Access to the city center, around the hotel there are many restaurants, friendly staff, good room cleanliness
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Accommodation's Reply
31 Jul 2025
Dear Y*b. Warm greetings from Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and provide an assessment for Ibis Budget Jakarta Cikini. We are delighted to know that you felt comfortable staying with us. We look forward to welcoming you back soon. Sincerely, Idham Risdiansyah, General Manager.
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A***d
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Great experience stay on Ibis Budget Cikini
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Accommodation's Reply
31 Jul 2025
Dear A***d Warmest greetings from Ibis Budget Jakarta Cikini, Thank you very much for sharing good review for your recent stay at Ibis Budget Jakarta Cikini. It is making us proud and happy to have exceeded your high expectations in all aspects and know that you thoroughly enjoyed your stay with us. We are looking forward to the pleasure of welcoming you back again in your next trip to Jakarta. Best regards, Idham Risdiansyah General Manager
M***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly, and we wish you continued success. Hopefully, the service and facilities will improve to make things more comfortable, perhaps with more modern TVs. Overall, I've had a satisfying and enjoyable stay here.
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Accommodation's Reply
31 Jul 2025
Dear M*d. Warm greetings from Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and provide a rating for Ibis Budget Jakarta Cikini. We are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Idham Risdiansyah.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Hotel staff are friendly, helpful at check in.
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Accommodation's Reply
31 Jul 2025
Dear R*a. Warmest Greetings from Ibis Budget Jakarta Cikini. Thank you very much for taking the time to write a review and for giving Ibis Budget Jakarta Cikini 5 stars. Our team strives to always provide excellent service to every guest, and I am heartened that we were able to create an overall pleasant experience for you. Thank you again for sharing your experience, and we hope your next visit is as pleasant as the previous one. Best regards. Idham Risdiansyah. General Manager.
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Eti H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The service was friendly, the room was clean, and everything worked well.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
This is my 3rd stay here, there was a problem with the TV remote but the staff quickly came to fix it, all the staff are friendly, the hotel is quite comfortable, the location is very strategic and there are many places to eat around the hotel.
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Accommodation's Reply
31 Jul 2025
Dear A*a. Warm greetings from Ibis Budget Jakarta Cikini. Thank you for your positive review of Ibis Budget Jakarta Cikini. We are very pleased to know that you felt comfortable during your stay at our hotel. Services and facilities that meet your expectations, friendly staff, and good service are things that are our focus to provide a satisfying stay experience. We are committed to continuously providing the best service to each of our guests. Your review is a motivation for our entire team to continue improving the quality of service. We sincerely invite you to stay again at Ibis Budget Jakarta Cikini. Our team will be happy to welcome you and ensure you experience the same or even better comfort. Thank you once again for your positive review. Hopefully, we can be your first choice when visiting Jakarta. Warmest Regards, Idham Risdiansyah. General Manager.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Have stayed at this hotel twice. All staff are friendly, check in process is fast, hotel access is easy and under the hotel there are many beautiful coffee shops, worth it for the price.
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S***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The service from the staff is very responsive and fast.
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U***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Staff informs flat parking rates
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ari u.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
friendly hotel staff very helpful in check in process
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Tetsumaru T.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
The staff service during check-in was okay. It turned out that when I booked a room there, I didn't get toiletries and sandals, I had to buy everything again. I booked the wrong hotel, I intended to book another Ibis, I thought the app would automatically show the nearest Ibis from the Cikini funeral home, I paid immediately, but it turned out to be a different hotel. If the price was that much, I would have been better off booking at the TB hotel, it was a little different but the quality was much different. Finally, after checking in, seeing the room, I went back to the funeral home, I just gave the room to another relative and then I booked the TB hotel which was right across from the funeral home. But yeah, it makes sense considering that this Ibis budget seems to be an old hotel. It just didn't get toiletries.
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Accommodation's Reply
15 Jun 2025
Dear Mr./Mrs. Tetsumaru, Warm greetings from Ibis Budget Jakarta Cikini, Thank you for taking the time to tell us about your experience staying at our hotel. We are very sorry that you had a less than memorable experience during your stay at ibis budget Jakarta Cikini. Please allow us to apologize for the inconvenience caused by our amenities which are sold separately. We will strive to provide better service to every guest that stays, therefore your criticism and suggestions are very important to us. We will discuss this matter with the team. We appreciate your willingness to share your experience with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Idham Risdiansyah. General Manager
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Adelia A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Strategic hotel location, lots of culinary around the hotel.
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Accommodation's Reply
14 Jun 2025
Dear Adelia A, Warm greetings from Ibis Budget Jakarta Cikini, Thank you for taking the time to tell us about your experience staying at Hotel Ibis Budget Jakarta Cikini. We will share this review with all our teams. I believe this will be a good spirit and motivation to continue improving the quality of our services. Once again, thank you for your input and we hope to see you again in the future for better service. Best regards, Idham Risdiansyah. General Manager
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Bambang T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
close to Ismail Marzuki Park. before staying, maybe you can check what performances are there, around there are many food vendors
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Accommodation's Reply
14 Jun 2025
Dear Mr. Bambang, Warm greetings from Ibis Budget Jakarta Cikini. Thank you for your positive review for Ibis Budget Jakarta Cikini. We are very pleased to know that you felt comfortable during your stay at our hotel. Services and facilities that meet your expectations, clean rooms, friendly staff, easy transportation access and good service are the things that are our focus to provide a satisfying stay experience. We are committed to continuing to provide the best service to each of our guests. Your review is a motivation for our entire team to continue to improve the quality of service. Our team will be happy to welcome you and ensure that you feel the same comfort or even better. Thank you again for your positive review. Hopefully we can be your main choice when visiting Jakarta. Warm Regards,. Idham Risdiansyah. General Manager
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Biasna
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Friendly staff, small room (very budget), very bad breakfast, chicken and fried rice have no taste.
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Accommodation's Reply
14 Jun 2025
Dear Biasna B, Warm greetings from Ibis Budget Jakarta Cikini. First of all, we would like to thank you for the review given to us. Based on the value you gave, we believe that there are many things that we need to improve, especially the need for a variety of breakfast menus, the information you provide will be a note for us to continue to provide the best in service. All input is very valuable for us to improve the quality of our services and products. Once again, thank you very much for the review that has been given, and we look forward to your next visit to Ibis Budget Jakarta Cikini. Best regards, Idham Risdiansyah. General Manager
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R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
The hotel lobby is on the 2nd floor and must go through an escalator that was dead in the middle of the night so it was difficult when we brought a lot of stuff and a baby stroller to go up and down. The room was okay, not dirty but not too clean, the walls were starting to peel and the TV in my room didn't get a good signal so it was always antsy. I was offered to move rooms but the TV didn't change significantly so I decided to move. Then there was the parking that had to be paid for even though we were staying there. I had lost my parking ticket and had confirmed to the lobby that there was no problem, but when I got out of the parking lot, the parking attendant charged me a fine of 50 thousand rupiah. Because it was already night I didn't want to bother and just paid it. Bad experience
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Accommodation's Reply
14 Jun 2025
Dear Sir/Madam, Warm greetings from Ibis budget jakarta cikini. Thank you for visiting ibis Budget jakarta cikini. First of all, we would like to thank you for taking the time to give a rating and review regarding your experience at Ibis Budget Jakarta cikini. Based on the rating given to us, we believe that there is still room for us to continue to improve our services especially regarding the quality of the rooms, information about facilities and access to our hotel. We will always try to prioritize guest satisfaction and we hope to welcome you back and provide a more satisfying experience in the future. Best regards. Idham Risdiansyah. General Manager
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Number of reviews per page
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