Overall Ratings & Reviews Píer Vitória Hotel

O quarto simples não é tão confortável então pedi para mudar de quarto. Porém o frigobar não funcionava e estava enferrujado. Os funcionários são de extrema educação e a localização é ótima. Voltaria com certeza!

Went to Vitoria on a business trip but stayed two extra days to visit the city. The hotel is across the street from a clean beach, where you can go swiming. It is also very close to nice bars and restaurants. The staff is pleasant!

This small hotel on Camburi beach is clean and well run. The staff is excellent. Some speak English and all extremely polite. The room is small but clean. The food selection at breakfast is very good, with lots of healthy options. The best breakfast in a small hotel I have had in Brazil. If I stay on Praia Camburi again I will stay here.

It's an upscaled Best Western (as evidenced by the still-monogramed linens... Good location, helpful staff. The room needed some TLC but otherwise very comfortable and clean. Would return.

Very bad wi fi service ,

Upon arrival, I was greeted by name. I was immediately made to feel welcome by the front desk staff. I arrived early, but the front desk person said they were just finishing getting the room prepared and would I mind waiting a few moments. I waited long enough to get familiar with the wi-fi(free) in the hotel and they had the room ready. I believe they gave me the best room in the hotel! Absolutely great! Everything they said it was going to be. If there is one negative, I would say I would have liked larger windows for the beautiful view, but other than that, the room, adjoining sitting area and bath were all sparkling clean and pleasant. The hotel itself is quite clean, but I have to mention the hallways and elevator area- they were not as clean as the room. The coffee area and breakfast was adequate. Checkout was easy, quick, professional and friendly. I would give the hotel 4 stars out of five only for the lack of cleanliness in the hallways, but I would definitely give the staff five stars and it is because of my experience with them that I would definitely return.

From the original price booked for 1 night.. they charge me 1 and 1/2 night for 11 hours stay in...The front desk is unable to understand my request since the beggining .. they use to call ...daily use.. even explaining 3 times she charge me 1 1/2 night.. Manager has mentioned he was able to cancel the bill and charge the correct price but after a week without any contact .. I called him.. and for my surprise...he mentioned he was unable to correct the problem... D...keep away from this kind of problems in your trip

pior do que ibis, pessimo atendimento, pessimo conforto, limpeza, cheiro de mofo, com certeza nao voltaremos.

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Hotel reformado, bom café, apenas falta de receptividade dos funcionários da recepção

Hotel em reforma. Não fomos avisados muito barulho e não ofereceu café da manhã.

Hotel em Reforma e sem café da manhã

O hotel estava em reforma, não tinha nada avisando no momento da reserva. Não tinha café da manhã, restaurante e tinha barulho de obra/furadeira durante o dia.

O hotel em si é bom, os quartos sao novos. Mas o problema que tive foi no atendimento, primeiro que a atendente teve resistencia em solicitar ao gerente um pedido especial que fiz. E segundo que o o hotel esta em reforma, e por isso esta sem cafe da manhã, nao foi avisado no ato da minha reserva. E por fim o estacionamento é pequeno, entao se chegar mais tarde, corre o risco de nao ter vaga. De resto ok.

Eu estava muito apertado e não tinha banheiro na recepção. Infelizmente o atendente não levou a sério e acabei me sujando. Nunca mais irei retornar nesse lugar.

Razoável!!! O chato foi saber que o serviço de café da manhã estava fechado por causa de obra na cozinha . Quando da reserva isto deveria set informado. Outro fator, obra em algumas partes do hotel que só descobrimos quando lá chegamos e que trazem inconvenientes apesar de algum cuidado tomado!!!

Tudo ótimo. Local excelente. De frente para a praia.

Muito boa

Só achei complicado o controle das duas televisões. Um deles me pareceu estar com as pilhas inativas. Mas, indico como referência. Muito bom

Hotel excelente, café maravilhoso, limpeza excelente a acústica externa muito boa porém a interna não é boa de ouvir os quartos vizinhos, quanto as demais excelente.