7.8
Pleasant
From 96 reviews
Cleanliness

8.6

Room Comfort

7.4

Location

7.8

Service and Facilites

8.6

Traveler Reviews Hotel Diament Spodek Katowice

Number of reviews per page
20
40
Top reviews
Neil
icon-Business
Business
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We were working in the congress Centre which was 3 minutes walk to the loading area so a perfect spot. The room was clean and comfy. There is no bar or restaurant but we found a very good cafe round the corner for breakfast and a 15 minute walk to town found many restaurants
M M
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Great hotel. Clean and quiet. The reception super nice and helpful. Highly recommend this hotel.
frances
icon-Leisure
Leisure
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

it was the apartment with a kitchen.. then kitchen had n cleaning supplies , so you had to but dish washing liquid, napkins, paper towels to use the kitchen.. The staff could not or would not print off my ticket for the Blues festival s i missed the event..one gave ne the wrong email and i re-emailed it several times to no avail .. You literally have to beg for kleenex for the room... never ever had a hotel that refused to provide kleenex. lastly, after leaving i rec's an email for a charge for a bottle of wine .. there was a bottle of wine n the living room table with not charge attached with 2 bottles of water.. No on mentioned a room bar or cost for the water and wine in the living room table.. yet insisted in two emails that i pay.. i will never stay ther again.. So many other hotels near Spodek with microwave, business center and restaurants ..
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Antonios
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Hotel is good in city center, easy access to tram.
frances
6.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

SO, the whole point of the stay at this hotel was acces to spodek rawa blues festival, w/o having together a taxi afterwards... But the access was limited to staff and event person. Hotel guest had to walk around the entire estate to get to the front entrance.. not thru the hotel attached to spodek.. Fortunately, the hotel has excellent customer service to make up for the fact that you have to enter the bldg in a hail of smoke. smokers hangout at the entrance .. all day and night .. the ashtray is right at the door of the entrance. for hotel and restaurant.. so to avoid lung cancer ya might want to grab a gas mask before coming... again they do have the best front desk people ...and that is this only reason to accept the level of smoke in the place.
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Susan
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Had a fantastic time at hotel diament spodek, the staff are very friendly, the room was clean and very comfortable, fresh towels every day, cleaned every day. Breakfast was great, cereal, fruit, cheese, meats, yoghurts, different breads, bacon, scrambled eggs, salad, cakes and other things. Eat in restaurant at hotel and that was great too. It's about 10 to 15 minute walk into the town from hotel. Very quiet in hotel, didn't hear anything from the spodek, hotel doesn't look anything from outside but it's another world inside. The bar and restaurant are very reasonably priced but does close at 10pm. Sylvia on the reception was adorable, very very helpful. All in all we had a brilliant time.
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Gonzalo
8.0
/10
Reviewed 317 week(s) ago

Hotels.com verified review

The location is good but it looks like the back of a supermarket where all the deliveries are coming, weird structure. They were taking stuff in/out constantly like a venue setting a stage..., the security guy was very rude, not very politely cos I took the wrong way to leave the hotel. On the other hand, it was quiet room and clean but needs updating the decor, carpet no no, please we are in the 21st century, the pillow not good, I don’t understand why many hotels use that big pillows instead of the normal ones. There war a misunderstood about my payment and to clarify that everything was paid, a month ago, I have to contact Hotels.com, the receptionist wanted me to pay again, she didn’t even have my right details, not happy with that situation, lack of professionalism. I have to say restaurant style and breakfast were good, and service very friendly.
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Michael
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Nice no frills Hotel with great WiFi
Ben
10.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Outside of building looks a bit shabby but it is very nice and clean inside and is very well run. The breakfast is superb.
Myron
6.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

Hotel location was a bit hard to find. Location OK, but a lot of loud events happening, which was distracting until the early morning. An OK value but not great.
DMR
8.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Stayed here for 5 days during international music trade fair WOMEX. Extremely convenient for ICC, theater and all venues. Clean, comfortable, with friendly staff. Breakfast was good in the adjoining restaurant, although the choice of a hot breakfast was limited to scrambled eggs and sausage, but the menu for other meals was very limited, and the quality below par.
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Elizabeth
4.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

Staff friendly but clueless. Room too hot and small. Enjoyed breakfast hut hotel needs a refurbishment as a little shabby
Verified traveler
6.0
/10
Reviewed 554 week(s) ago

Hotels.com verified review

One night getaway with my wife. Received two beds that couldn't be moved together. Shower was ok. Old towels. Hard to get to the entrance. niegazowana water was actually gazowana.
Verified traveler
6.0
/10
Reviewed 639 week(s) ago

Hotels.com verified review

This is an interesting place nice way to meet people as the rooms attach directly to the lobby and the lobby has social gathering places to play mini golf or pool. Not the best business accommodation.
Verified traveler
8.0
/10
Reviewed 662 week(s) ago

Hotels.com verified review

Quirky place to stay. Only complaint was the thickness of the walls. Fortunately there were few other guests until our last night when we really found out how loud noisy neighbours could be! Breakfast was interesting...
Daniël
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Het hotel wordt verbouwd en je wordt al vroeg je bed uit gedrild voor de rest was het wel prima en klopt de prijs kwaliteits verhouding
Sebastian
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

There was a very loud music festival all nights on the weekends and very loud construction works all day an working days. This was a massive annoyance.
Hans jacob
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Et veldig greit overnattingsted sentralt i Katowice. Ligger litt anonymt og kan være vanskelig å finne. Jeg bodde der i to døgn og har ingenting å utsette på stedet. Kan så absolutt anbefales.
Nicole
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Zugang über einen Innenhof; sehr laut durch verschiedene Veranstaltungen im bzw. neben dem Hotel. Zimmer an sich sehr sauber, Personal freundlich.
Mohammad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

As a 3 Stars Hotel, it has no proper Entrance. The Picture does not reflect anything. The pictures are bit falsified and does not have Waterpool Entrance. No breakfast and Restaurants within 20 mins walking distance. Afterall, not even a small Freezer in the room. Toilets are small disasters. Not enough lights. Never again in this crap Hotel.
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