Had a wonderful stay, the open air bath rooms are incredible and the staff are so attentive. Will come again

Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again.

The premises were absolutely gorgeous and tranquil. The room attendant Mr. Koyama’s hospitality was excellent. Having been living away from Japan, for too long, I cannot judge the Kaiseki cuisine… it did look very beautiful… I was hoping a little more of the crab in season. I wished I could have stayed an extra day or two. Thank you!

Nishimuraya Honkan was one of the most incredible hotels I've stayed at, a real highlight in our trip to Japan. The room was fantastic as were the hotel facilities (which include a great onsen) and the team too. The kaiseki dinners in the room were utterly incredible and the Japanese breakfast each day was a delight. We loved it.

This hotel was the highlight of our Japan Trip. We loved experiencing a traditional Ryokan. The staff was very friendly and made us feel very welcome. The onsen at the hotel was a great experience as well. We loved how Kaori hosted us for the Kaiseki dinner at our room. It was very interesting to try all the traditional dishes from Japan.

BOOK THIS HOTEL! Loved our stay and totally worth the 2.5 hour train ride from Osaka. Was able to check in promptly at 3 p.m. and our bags were whisked away to our room. We immediately received our onsen pass and were able to get in a bath before our kaiseki dinner. The next morning we were able to explore more of the public baths and had an amazing breakfast. The town shops open around 11 a.m. so you can really get away with one overnight stay if not more. Beautiful property, relaxing stay and a nice option to visit a tattoo friendly onsen town

All the staff that attended us during our stay were wonderful, the food was delicious, the Honakan’ garden was beautiful and the onsen was enjoyable.

The staff was incredible at this gorgeous property. A superb multi course dinner and breakfast were served in our room each day. The room also includes a pass to all the public onsen, but the hotel also has two Onsen for guests. I was the only one using them when I went. We hated to leave, and plan to return. I give this hotel the highest marks.

What was good: - Probably the ultimate Japanese ryokan experience, in a 150 year old inn. - staff generally very friendly and helpful - quality of food is very good What could be better: - Very expensive for what it is - Rooms are fairly basic - be prepared to be woken up early as the beds are taken away by 8am

it was the best ryokan experience ever could be imagine! Service is outstanding. The staff deal with us, westerners, in the most gracious manner possible explaining things about which we were ignorant. Food was great. Rooms and the garden are beautiful. It is an expensive property but it worths every penny of it.

Amazing stay for a Ryokan and onsen bath experience. We stayed for 2 nights and really enjoyed the peaceful town, delicious food, relaxing baths, and amazing service.

Kasumi was very good host. She was very professional. Also hotel is well kept and great for holiday visits. We will recommend it to our family.

Excellent

An amazing experience staying at Nishimuraya Honkan ! Hotel staff were attentive from the moment we booked, to our stay and waving us good-bye. The hotel and garden was very beautiful. On the morning of check-out I went to the hotel’s onsen around 9am and got the whole place to myself ! So relaxing and calming. A unique experience staying in a traditional Japanese ryokan. Dinner and breakfast was a culinary delight! Haru was our host for mealtimes and she was so attentive and added to our overall experience. The whole town is charming and very picturesque and you've got 7 onsens to choose from. All the ryokan provide their guest with Yakata to wear around town which added more charm to the town. Definitely worth a side trip to Kinosakin Onsen when visiting Japan.

This is the best ryokan in Kinosaki Onsen. It has history & old world charm. Has a small but peaceful & beautiful courtyard garden. Location is good, right in town & convenient.

I'm happy about their effort to accommodate a vegetarian in our group. However, I would like Nishimuraya to offer a bottle price for sake in addition to the price for ichigou (180cc).

Loved everything, it doesn't get more perfect than that. Amazingly beautiful ryokan, kind, warm and extremely attentive staff, the veiews of the garden and the surroundings are breathtaking , the onsens in the ryokan are great, everything is stylish, sparkling clean and the food is exotic and deliscious both in taste and presentation. Could have stayed there forever, felt so relaxed and happy, very grateful to the staff for all the personal attention I have received.

Kinosaki is a picturesque town with a canal running through it. I would rate Nishimuraya Honkan as one of the top ryokans I have visited. Up there with Gero Onsen Ryokan and Arashiyama's Togetsutei. I rate the Hotel, Staff and food as 5 star. Our room assistant, Natsumi, was always cheerful and helpful. We were a party of 6 and stayed two nights. The kaiseki dinners were excellent, well presented, and the best meal in our 4 weeks in Japan.

The most amazing place to come and experience the real onsen culture. A charming town and wonderful service at the ryokan. The dinner was superb even if the local breakfast was a bit more challenging!

Amazing experience!