6.8
Pleasant
From 34 reviews
Cleanliness

7.0

Room Comfort

6.4

Service and Facilites

7.4

Traveler Reviews East-West Hotel

Number of reviews per page
20
40
Top reviews
Sien Chi
6.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

No water boiler in room. Receptionist was rude No one spoke good English But great location Great restaurant next to hotel
Darya
icon-Leisure
Leisure
10.0
/10
Reviewed 321 week(s) ago

Expedia Group verified review

Nice hotel, very convenient to everything. Helpful stuff.
Verified traveler
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Central location. Hotel must have been spectacular in its heyday but requires some upgrading. Central to Red Square, really amazing restaurant just next door.
Sandra Louise
10.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Hotel is very close to Kremlin and Red Square. There is a restaurant attached to the hotel and a lot of restaurants within easy walking distance. Hotel staff very helpful and friendly. The room was perfectly adequate for us.
Andres
8.0
/10
Reviewed 374 week(s) ago

Hotels.com verified review

Nice hotel, excellent location
Verified traveler
4.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

This hotel is in need of a complete refurbish. Its very dated and the room we had [ twin room ] was small. Bathroom had a lot of mould around the tiles and shower screen. To use the shower that is in the bath it requires a high step up over the edge of the bath, not good for older people as they would find it hard to mange this. No lift in the hotel. Hotel was clean and rooms serviced each day. Staff friendly and the local area is good with plenty of restaurants and coffee shops.
Read More
Geraldine
6.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

The location is great however the bathroom had a broken sink and mildew in the shower (very dirty)
Verified traveler
6.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

It is very hard to locate this hotel. It is located on a busy road but accessed via the garden of a cafe bar (Cafe Didi). There was no signage. The hotel itself isn’t average. The room was basic but clean. Unfortunately the bar is loud and could be heard from my room - which was located at he front and near the bar. Location is OK. About 800 metres from the Metro and a 25/30 minute walk to Red Square.
Read More
Verified traveler
2.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Old, dirty hotel! 1 star hotel. Good lpcation but they need to do a complete renovation asap!!
Alex
4.0
/10
Reviewed 418 week(s) ago

Expedia Group verified review

Very good location, but terrible. Looks loke hostel - old equipment, microrooms, terrible soundproofing, no elevator, The restautant Dada on the ground floor is very expensive, Due the location always traffic around.
Verified traveler
8.0
/10
Reviewed 424 week(s) ago

Hotels.com verified review

Hotel is in a great location and looks lovely from outside, and from reception. Rooms themselves are somewhat neglected and lacking in comfort (single, paper-thin pillow, etc) - good value for the money overall but with a little attention and improved service could be so much better. Breakfast very expensive and not worth it: go next door or down the road for this.
Read More
Verified traveler
6.0
/10
Reviewed 432 week(s) ago

Hotels.com verified review

great location, friendly staff, tiny, outdated and run-down room. they need new mattresses and a refurb.no lift/elevator. a good value if you are just sleeping there
Marcel
6.0
/10
Reviewed 300 week(s) ago

Hotels.com verified review

- Die Zimmer etwas abgerockt und runtergekommen. - Dir Lage und Anbindung ist als sehr gut zu bezeichnen. - Personal professionell und sehr freundlich, Frühstück OK.
Kamilla
6.0
/10
Reviewed 311 week(s) ago

Hotels.com verified review

Отель явно не соответствует категории 4 звезды. Расположение прекрасное, сам дом интересный. Но состояние номеров не самое лучшее. Больше всего непонятна ситуация с завтраком. Во-первых, он начинается в 8. Для Москвы это неудобно в принципе. Во-вторых, его обслуживает одна женщина, а помещение для завтраков не вмещает всех желающих. Приходится ждать, пока примут заказ, потом его уходят готовить, выносят, потом только принимают следующий. Выбор еды скудный. Работники ресепшена не самые приветливые.
Read More
Svetlana
2.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

Все очень плохо! Завтрак отвратительный. Описание не соответствует действительности.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Hotel con moquette sporca, Materassi pessimi,con molle che si sentivano nella schiena, cuscini pessimi, Prima colazione, da campo di concentramento. posizione ,ottima, molto centrale,veramente basterebbe poco, affinché l hotel possa essere ricordato con un bilancio positivo
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

Zentral liegende Hotel,Nächstliegende Metrostation ist in ca. 7 min zu Fuß entfernt , nette Personal , unten ist ein schöne Restaurant mit georgische Küche.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Localización excelente. Si quieres hacer turismo y no tienes mucho presupuesto, este hotel es ideal.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 330 week(s) ago

Expedia Group verified review

Sicuramente in ottima posizione, ma sporco e fatiscente, inspiegabili le 4 stelle
Jang
2.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

러시아 출장으로 가끔 모스크바로 출장갑니다. 조식 서비스는 간단히 요리해서 주는 정도이고, 영어 안되고 , 청결 및 관리 상태 엉망입니다. 1층에 식당인데 2층부터 3층 호텔로 사용합니다. 광고는 3.5성 호텔이라고 하지만 3성 호텔에서 낮은 급입니다. 왠만하면 가급적 다른 호텔 알아 보세요
Number of reviews per page
20
40