7.4
Pleasant
From 6 reviews
Cleanliness

7.6

Room Comfort

9.0

Service and Facilites

6.8

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Traveler Reviews Hakuba Alps Hotel

Number of reviews per page
20
40
Top reviews
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location and onsen and 2 minute walk to lifts
Raquel
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

My new hubby and I stayed here for a few nights for skiing. Overall had a good time the rooms were spacious, clean and tidy and right outside of the ski slope. However no where on the booking told us that there were no currency exchange options or ATM in the hotel. Luckily we had the exact amount of money otherwise we would’ve had to bus it back to a main area (20-40mins) to get cash to hire our ski gear. There’s minimal food options around the area however the hotel had a buffet Brekky/dinner option (no lunch but there is a cafe at the ski slope) which was great and allowed eftpos. Times for this were limited though Brekky only 7-8:30am and dinner 6-8pm. There’s not much in terms of snack food to buy in or around the hotel so be sure to bring some before you get there. While we were out skiing room service came and took our towels but didn’t replace them so we had to grab some from reception but otherwise had a good stay. The outdoor pool party area was awesome with outdoor hot tubs which was a highlight. The hotel had an eery haunted vibe to it but added some character so we didn’t mind.
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Clyner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Amazing service and staff. The facility is a little dated but otherwise very clean and well-maintained.
Yasuko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

セルフバーが楽しかった。利用者が少なくて貸し切りのように静かに飲めました。景色も良かった。温泉も広くてゆっくり入れました。朝のバイキングは酢飯やお刺身、ネギマグロなどがあり海鮮丼を自分流で作って朝からしっかりといただきました。
俊樹
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

夫婦と小学生の子供1人で2泊3日、朝夕食付きで55000円。 朝夕食ともブッフェ形式でした。 スキーシーズン終わりに近かった事もあり、混み合う事なく、料理も特に不満有りませんでした。 建物はそれなりの年季の入り用を感じましたが、よく手入れされていて、清潔感がありました。
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