The breakfast was wonderful and always came on time. The staff were friendly and helpful. The views and property were outstanding. We always enjoy our stay here.

The room was clean, well appointed, and the ocean view was breath-taking. The staff were very good. From greeting in the parking lot and help with the luggage to check in to check out all staff interactions were friendly, helpful.

I want to surprise my wife with this beautiful hotel

Clean room, comfortable bed, fantastic views. The pool was very nice and we very much enjoyed the jacuzzi. Most of the staff was very friendly. They were over 40 minutes late both days with breakfast which was included with our stay. There was also a problem with being overcharged by the hotel but it was resolved quickly.

Views wonderful but you do need The hotel and staff were very good however it is unfortunate that the hotel does not have any food facilities i.e. restaurant anf or cafe.

The landscape is fantastic from the bedroom, but the facilities should be much better.

Sitting on a rock overlòking the Pacific is greatest asset of hotel. One must walk or bus to neighbouring cituez if without a car....super vidtas along the way. One has breakfast delivered every day, as there is no dining room. Not a bad way to begin the day by overlooking the ocean.

An older hotel that has been very well kept. Very clean, excellent staff, magnificent location, right on the seaside cliffs. A short drive or Uber trip into Valparaiso. No restaurants, but a nice breakfast brought to your room each morning.

The hotel seemed safe and clean but not super clean. nice ocean view. decor dated, obvious signs of many repairs to ceiling. bed was decent and bedding was comfortable. water pressure and temperature in shower were excellent! hair dryer was a breath away from dead. wifi was not great and no secure password. it was essentially open wifi with no security. this was a big issue for me. tv had spotty functionality, probably related to spotty wifi. Staff were generally friendly with no issues to report. overall rating of adequate with a few highs and lows. 3 out of 5.

The hotel did not tell us that the pool was closed before we reserved our room. The bar was not open either. Hotel is in very inconvenient area.

overlooking ocean,the water breaking over the rocks was great awsesome property

The ocean front Hotel always will be a outstanding. Hotel Oceanic needs urgent infrastructure update, open again the restaurant

This is not a 4 star hotel. The condition of the rooms and overall facility would reflect more of a 2 or 3 star hotel. Our window shade was broken and would not open. It was noisy on a busy street and difficult to sleep. You could easily hear noise from the hallway and adjacent rooms. The rooms are basic and without frill. They want to serve you breakfast in your room, but the rooms are tiny and do not have tables. I later discovered this is because the dining room is small and can not accommodate all of the guests. We asked to eat in the finish room, as did two other groups of guests but the tables were not cleaned when we went down there. The breakfast has instant powdered coffee — NOT something a 4 star hotel should ever do. To check out, we had to wait for housekeeping to “check the room” and make sure you didn’t take anything from the minibar. A 4 star hotel should trust their guests and let you have an automatic and speedy checkout. On the positive side, the pool is nice and the view of the sea is beautiful.

Location and views are incredible.

We went with a room with balcony on the ocean and really enjoyed sitting outside. Breakfast is delivered to the room. As English speakers we may have missed something, so be sure to let staff know when you want breakfast for each day. We thought it would come the same time each day as long as we didn’t tell them otherwise, but that was not the case. The nearest restaurants are a bit of a walk which was fine for us. We really enjoyed our stay.

outdated in need of modernization

La vista perfecta, maravillosa, increíble. La terraza espaciosa. La cama estaba ok. Y desayuno ok también. Mejorar la limpieza del baño. También revisar sistema de desagüe, ya que la ducha estaba tapada. Pagué por la app en dólares y en recepción querían que pagara en pesos y me hicieron devolución para después cobrarme ellos. Reclamé y finalmente me tomaron el pago en dólares. Fue bastante engorroso eso. Resumiendo, mejorar servicio, limpieza e instalaciones, la habitación con una vista espectacular!

My wife and I live in Viña only a few miles from this hotel. We had to stay local for our anniversary this year and decided to give this hotel a shot. Wow, what an amazing place! Where do I begin? The views from the hotel are to die for. Located right on top of the rocks at the edge of the continent, you can't get any closer to the ocean without getting in. It reminds me of hotels you might find in Monterrey California or Carmel. The decor of the hotel is rustic but well maintained, with historic works of local artisans decorating the halls and rooms. The place is owned and run by a family who had previously lived in the United States. Although I speak Spanish fluently, it was a pleasant surprise to find that the owners are also fluent English speakers. The hotel stands by itself in a section of the road that is about a half a kilometer from the cute little hamlet of Reñaca. Because of this, I would say it's a good choice for people looking for a romantic getaway who don't want to be bothered with a lot of noise and movement. If someone comes without a car, the walk into town is only about 10 minutes or so (into Reñaca), otherwise a local Uber can get you there on the cheap as well.

everything was top notch, except the breakfast could of been a bit more better still good but not top notch, but the rooms was top notch, the comfort was top notch, the customer service of the employees was very profesional and very helpful, the bar and other places of the hotel made it look very nice as one of the nicest and richest looking hotel I have been to, room was nice because it was oceanview and had a nice view of the city plus the room was very nice and big,

The view from the ocesn side room was outstanding. However, the property was a little dated and has obviously seen better days.