Overall Ratings & Reviews The Lodge at Kingsbury Crossing

The property is dated, but clean and quiet. Also, walking distance to the casinos.

Nice

The receptionist Jennifer was not friendly or welcoming at all. Walked up to they counter to overhear her talking to a co-worker about how they couldn't wait for the tournament to be over and not have to deal with the added tourists. The lodge was affordable, clean and the room was spacious. Mattress and pillows were very lumpy and uncomfortable, and it made it difficult to get a good night's sleep.

Living room and kitchen was what I wanted. I would stay here again.

Very nice unit, spacious shared areas—very small windowless bedroom

It's very cozy for 2-4 person. It has enough utensils, full kitchen space for cooking. Breakfast on weekends are sufficient. The location is very close to the casinos & entertainments. Highly recommended for a long term stay.

No Patio - Balcony area to sit. I like to have coffee and eat while surrounded by big beautiful Pine trees and fresh air. To me this was the only disappointment of our stay, staff and accommodations was outstanding!

DO NOT BOOK WITH THIS LODGE! They (Jennifer the manager) are total ripoffs and liars. Made a booking with Expedia and just 3 hours later discovered it was the correct dates but the wrong month. Dates wanted were unavailable, so asked hotel (Jennifer) for refund or at least credit for any other open dates. She flat out refused to alter any part of the booking that was just made 3 hours prior and was 6 days out so no foul to anyone. I’m a senior citizen who travels every two months making thousands of hotel stays and travel arrangements for 35 years and never experience such outright disrespect for customers when the fix is so easy. Manager Jennifer kept trying to say I had to contact Expedia as she can’t change the booking, and she admitted it was a simple mistake and “they” should refund me without issue. Well, this was just a brush off as Expedia, in writing stated they are happy to refund the stay and for 5 days contacted the hotel by email and calls for authorization and Jennifer denied it each time while telling me each time it was not her but Expedia denying it. That was a total lie! I spoke with Expedia and they were extremely helpful in trying the resolve this. In fact, we actually did a conference call with Expedia and myself on the line to the Lodge and all they had to do was approve the refund and Expedia would waive all fees to the hotel for cancelling the reservation so no harm to them. BUT the lodge would not answer the phone (must have caller ID and knew it.

It was a wonderful experience, we highly recommend it, staff absolutely wonderful definitely we will be back

nice environment.

The lodge was amazing. Would like to have had full breakfast in the mornings, but they did offer continental breakfast on Saturday morning with a lot of choices including hot sandwiches. Everything was very clean. They also had a game room with a pool table which was great and a huge Jacuzzi. I will definitely be going back. Well worth the price.

I loved the property it was super peaceful especially needed to relaxation during our time there. I will say the heater is very loud at night preventing us from sleeping well. I do also think it would have been very nice to have access to the hot tub past 7:30 that is really early to close that down especially on a weekend. But the property and the unit overall was very nice.

Excellent property, no complaints. If you want to be close to all that South Lake has to offer but away from the hustle & bustle this is the perfect location. We stayed for a Club Volleyball weekend & it was exactly what we needed, the small kitchenette allowed us to eat in or out. The pull out couch was not comfortable but we came prepared for that. The bed in the bedroom was very comfortable. The room was stocked with everything we needed. We will definitely stay again.

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Great amenities for the price. Centrally located. Friendly and courteous staff.

Everything was excelent! And the pricing was very reasonable, the only thing I’d change are the beds they were not comfortable and the sofa bed was old and very noisy

I was pleasantly surprised about the space-fully equipped kitchen, fire place and bed was super comfortable. And free parking-perfect. And you can actually walk till Heavenly gondola!!! Def will return.

It’s very clean and all the staff behavior was very nice. They made sure our check in experience was seamless and smooth.

Great location in South Lake Tahoe, just north of main casino area, so traffic not as congested. Only challange at the facilities was navigating the luggage cart in and out of the small elevator.

The Lodge is an amazing place. The staff are awesome the room is perfect and very spacious. Excellent location near the action but feels like you’ve escaped to the mountains. Highly recommend The Lodge at Kingsbury Crossing!