Overall Ratings & Reviews Hotel Boutique Santo Toribio

I had a wonderful 7-day stay at this hotel! The atmosphere was cozy and comfortable throughout our visit. Both the hotel and the room had a beautiful aesthetic that made the stay feel extra special. The breakfast was absolutely delicious each morning, and the location was perfect for everything we had planned. My partner and I truly enjoyed our time here — we’d definitely come back!

The only thing that they lacked is the fact that its a VIP accommodation but there are not VIP upgrades. I got there at 10am and the receptionist didn’t attend to my request saying the room wasn’t available. I checked the night before to see if i can book it and it was available. Therefore, my Expedia reservation and status wasn’t recognized by the hotel. Ismael, Gerson and Francisco the reception were very welcoming and helpful. The location is good if you want to walk around the city center.

Decent, but not good. The room was a bit tight and poorly lit. Breakfast was amazing, though. We received great service from everyone in the staff.

The staff were amazing. They were always attentive to our comfort. We felt as if we were among friends. Great hosts!! Highly recommended!!! Great location!! Very convenient if your goal is to walk around this beautiful historic city.

We spent 4 days for my birthday at this wonderful boutique hotel. We were greeted by Kathleen and she was informative. Viviana at the front desk was very helpful and provided us great options to dine at and places to visit. The hotel is very quiet even with so much going on outside. The food vendors are in every street corner and you can’t go wrong. The hotel was clean and air conditioning was perfect to get out of the heat. I highly recommend staying here if you want to be close to every thing and a great place to reenergized after a long day of the hustle and bustle.

The staff is awesome...so professional and kind and helpful I miss Viviana, Natlya, Katleen and all the rest of the staff...si.ply amazing and helpful The hotel is beautiful...will definitely stay there again

Our short stay at Santo Torino was delightful. It is centrally located but surprisingly quiet in spite of the bustling surroundings. It was refreshing to come out of the oppressive heat and into this cool refuge during the day in order to recharge. It somehow always seemed to be ‘just around the corner’. The concierge service was very welcome and the breakfasts were hearty without being heavy. This hotel really enhanced our Cartagena experience.

Great staff (Viviana was excellent)

This little boutique hotel is in the center of the walled city. Viviana was the receptionist at the front desk. Truly exceptional staff. Extremely helpful, courteous and speak meticulous English ! Reasonable breakfast. Rooftop Jacuzzi. Everything in walking distance. Numerous restaurants snd shopping facilities.

Staff was helpful but spoke only a little English. Breakfast was good and and every nicely prepared and presented. Rooom was somewhat small but very adequate. Beds were very comfortable and the shower was great.

This was a cute and quaint place, the staff were friendly and it smelled nice everytime I walked into my room. My room was not large enough for two people but it was perfect for just me.

The hotel was great! Everything was clean, comfortable, and the staff was friendly. I’d definitely stay here again. Need to work a little bit in the mosquitos

I really liked this property’s location. It’s in a nice part of Cartagena—quaint, less crazy than other parts of the city. The hotel smells spectacular (aroma therapy scent). Aesthetically beautiful. The complementary breakfast was really good. Downside, walls/doors are not soundproof. You can hear people walking and talking outside your door. Overall, worth the money and would repeat my stay here in the future.

Great location with lots of stores , cafes and restaurants.

Phenomenal place to stay. Everyone was so polite and welcoming. Decor is stylish, AC is cold, shower was hot.. couldn’t ask for anything any better. Location is close to everything in old town. Like other guests mentioned- the pool is more decorative and the rooftop jacuzzi is chilly, but both would be great ways to cool off from Colombian heat if you wanted. The place is very intimate. Breakfast is prepared on order. We will return to this hotel.

It was amazing .. The front desk lady and gentleman were excellent. They went out of their way to accommodate us. We felt very safe.

Great location, lovely place, small boutique hotel… i was afraid about the stairs (no elevator) but they were not bad at all. Jacuzzi is not hot (but seems to be like that everywhere we went in Colombia lol) Great Customer Service! Front desk rep Katleen and breakfast server Leidy were amazing! So kind! Shower was so relaxing! Lot of hot water and the quality of shampoo, conditioner, body wash was so good! I wanted to bring some with me lol breakfast was fresh every morning! No music/club/bar on the rooftop so it lets you sleep :)

Awesome staff, very well maintained premises, I recommend it, next time I'm in Cartagena I'm definitely staying there again.

Excellent service. Incredible location. Super comfortable. Will stay there on return trips.

Katleen and Jason were very nice and professional hosts. They welcomed us to the hotel and made us feel like it was our home. I enjoyed the room, the hotel, the pool, the free breakfast and the staff in the dining room were so friendly and did a wonderful job making my morning start off very well. I got free bottle water daily and I love the location. We had probably the best location and proximity to everything in the walled city. We were right across from the park and many restaurants and shopping. I will definitely come back and refer my friends