8.6
Very Good
From 5,417 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

9.0

Service and Facilites

8.7

People often mention about Harris Suites FX Sudirman
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Staff Friendliness (127)
Distance to City Center (125)
Ambiance (124)
Accessibility (120)
Bedroom (119)
Surroundings (113)
Room Space (106)
Bathroom (106)
Hotel Area (96)
Variety (85)
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Traveler Reviews Harris Suites FX Sudirman

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Customer reviews
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 hour(s) ago
Very good service, polite and friendly staff, clean room area and clean environment
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Dharma j. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Strategic location, close to everything. Check-in took a bit of a while, but we got an extended check-out time. The food was quite good, but the ice cream wasn't quite what I wanted. Overall, a nice experience 🫶
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Accommodation's Reply
20 Aug 2025
Dear Mr. Dharma j. S, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your experience. We are pleased to learn that our hotel's strategic location provides you with the convenience of reaching various destinations. We also appreciate your feedback regarding the check-in process, which required a short wait. We apologize for the inconvenience, and we are grateful that you were able to accept compensation in the form of an extended check-out time so that you could continue to enjoy your time with us. Regarding the dining experience, we are pleased to learn that the food we served was quite pleasing to your heart. However, we also noted your feedback regarding the ice cream flavor which you felt was not quite right. We will forward this feedback to the Food & Beverage team for evaluation so that we can present a more varied selection of flavors that suit our guests' tastes. Once again, we thank you for your trust and positive appreciation. We look forward to welcoming you back on your next visit with a better and more memorable experience. HARRISly Yours, Harum Hendra WINATA. General Manager.
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The room's location is really good. The view is really right on the corner so we can see the city view which is even more beautiful at night. The room is spacious, the toilet is spacious right below the mall so if you want to eat it is very easy. If you want to go to other culinary locations, it is also close to Blok M GBK, etc. because it is located in the middle of the city! ❤️ The only downside is that we actually stayed at the hotel all day from check-in to check-out, we only went out to eat, so that during the day because our location was right on the corner and the room was full of glass, the room was very hot during the day. Maybe this could be a review for the hotel so that the glass used can reduce heat. Does the glass have anti-UV or what? Because it's really a shame that we feel like a sauna in the room during the day. But at night it's really okay. Because there might be customers like us who really want to stay at home. So if it's hot, it's really a shame huhu.. Overall it's really okay, but that's just the thing, it's really hot during the day!! Because the AC wasn't up to par with the heat of Jakarta, even though it already had the lowest temperature. Oh yeah, the room didn't seem soundproof because we could hear the next room listening to music at the time. FYI...
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Accommodation's Reply
18 Aug 2025
Cheers, The room location is really good. The view is really corner so we can see the city view which at night is even more beautiful. The room is spacious, the toilet is spacious directly below the mall so if you want to eat it is very easy. If you want to go to other culinary locations, it is also close to Blok M GBK and others because it is located in the city center! HARRISly Yours, Harum Hendra WINATA. General Manager.
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I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Nice, clean, comfortable, lots of food because it's in a mall, the view is perfect
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Accommodation's Reply
18 Aug 2025
Cheers, Thank you for choosing Hotel harris suites fx sudirman as your place to stay and for taking the time to leave a positive review. We are very pleased to know that you are satisfied with the cleanliness, comfort of the room, and enjoyed the beautiful views from our hotel. We are also happy to hear that our location within the shopping center makes it easy for you to enjoy the various culinary options available. Guest comfort and satisfaction are our top priorities, and positive feedback like this is a great motivation for the entire team to continue providing the best service. We look forward to welcoming you back on your next visit to Hotel harris suites fx sudirman, whether for business or vacation with family. HARRISly Yours, Harum Hendra WINATA. General Manager.
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saridewi r.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The view is amazing Atmosphere/Facilities: The atmosphere is so calming, you don't need to go anywhere else to access the mall Food: Delicious and varied Staff: Friendly and on standby 24 hours Highlights: The city lights are almost perfect Price: Okay Location: Strategic
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Accommodation's Reply
20 Aug 2025
Dear Mrs. Saridewi R, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your experience with us. We are very pleased to know that you enjoyed our hotel atmosphere, especially the beautiful views and the convenience of direct access to the shopping center, thus providing convenience without having to travel far. We always strive to create a calming atmosphere and provide complete facilities so that every guest feels comfortable and at home during their stay. Your positive feedback is a great motivation for our entire team to continue to maintain and improve the quality of service and facilities that we offer. Once again, we thank you for your appreciation. We very much look forward to welcoming you back in the future and providing an equally pleasant stay experience. HARRISly Yours, Harum Hendra WINATA. General Manager
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Noviyantoro
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Hotel with very good view in Jakarta, clean rooms, friendly staff
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Accommodation's Reply
18 Aug 2025
Dear Mr. Noviyantoro, Thank you for choosing Harris Suites FX Sudirman as your accommodation in Jakarta and for taking the time to share your experience with us. We are very pleased to know that you were satisfied with the views, the comfort and cleanliness of your room, and the friendliness of our team during your stay. Guest satisfaction and comfort are our top priorities, so your positive feedback is a valuable motivation for the entire team to always provide the best service. We will continue to strive to maintain and even improve the quality of our facilities and services so that each of your next visits will be memorable. We look forward to welcoming you back on your next visit to Jakarta, and may your stay with us always bring comfort and happiness. HARRISly Yours, Harum Hendra WINATA. General Manager
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S***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The bright room type on the 43rd floor is really good for pampering the eyes, the facilities so far are okay, but please pay attention to the cleanliness of the baby box because there are still stains on the outside, if from the service, a little input, please when you want to take the elevator and go to the f5 floor for breakfast, the staff should be more alert to direct first for babies who use strollers because everyone looks like they are rushing to get into the elevator even though there are staff on duty at the elevator and finally I gave in even though I was carrying a baby and carrying a stroller, hopefully there can be immediate changes from my review, thank you
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Accommodation's Reply
16 Aug 2025
Cheers, Thank you for choosing Harris Suites FX Sudirman as your and your family's accommodation, and for taking the time to share your valuable experience with us. We are pleased to know that you enjoyed your Bright Room on the 43rd floor and the facilities we provide. We also appreciate your appreciation for the service we have provided. Regarding your feedback, we apologize for the inconvenience related to the cleanliness of the baby crib, which still has stains on the outside. This is certainly a serious concern for us, especially as it concerns the comfort and safety of your little one. We have informed our Housekeeping team so that they can be more thorough in checking the cleanliness of each room's equipment, so that a similar situation does not happen again. Furthermore, we also apologize for the unpleasant experience when using the elevator to the breakfast area. We understand that this situation can cause inconvenience, especially when you are bringing a baby with a stroller. Your feedback is very important for us to improve the quality of service, especially for guests with special needs. We will ensure our team in the elevator area is more responsive in managing queues and giving priority to guests with strollers or carrying babies, to ensure your comfort. Once again, we thank you for your attention and constructive feedback. Your review motivates us to continue improving and providing the best possible experience for every guest. We look forward to welcoming you and your family back with even better service in the future. HARRISly Yours, Harum Hendra WINATA, General Manager.
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R***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel atmosphere is nice because it is in a mall and close to GbK
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Accommodation's Reply
14 Aug 2025
Cheers, Thank you for choosing to stay with us at the Harris Suites FX Sudirman Hotel. We are delighted to know that you enjoyed our hotel's location within a shopping center and close to the Gelora Bung Karno (GBK) area, making it easy to access various activities. Your positive review motivates us to continue maintaining and improving the quality of our services and comfort for every guest. We look forward to welcoming you back on your next visit for a more enjoyable stay. HARRISly Yours, Harum Hendra WINATA. General Manager
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L***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
An exceptional stay at Harris. Easy access to the Ministry of Education. Spacious and comfortable rooms. Perfect for business trips.
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Accommodation's Reply
13 Aug 2025
Cheers, Thank you for choosing Harris Suites FX Sudirman as your accommodation. We are delighted to learn that your stay with us was a memorable one. We are proud to be able to provide comfort through our spacious rooms and adequate facilities, as well as our strategic location that provides easy access to the Ministry of Education. We also greatly appreciate your appreciation for the comfort we provide, especially to support your business trip. Positive feedback like this motivates our entire team to continue providing the best service for every guest. We look forward to welcoming you back on your next visit, whether for business or leisure, with an even better experience. HARRISly Yours, Harum Hendra WINATA. General Manager
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C***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
It was a comfort stay for me and my family... The suite room was so spacious.
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Accommodation's Reply
05 Aug 2025
Cheers, Thank you very much for choosing to stay with us at HARRIS Suites FX Sudirman and for taking the time to share your kind feedback. We are truly delighted to hear that you and your family had a comfortable stay and that you enjoyed the spaciousness of our suite room. Creating a relaxing and memorable experience for our guests is always our top priority, and it brings us great joy to know that we were able to meet your expectations during your visit. Your satisfaction is our motivation, and we will continue to strive in delivering the highest level of service and comfort. We sincerely hope to have the opportunity to welcome you and your family back in the near future for another enjoyable stay. HARRISly Yours, Harum Hendra WINATA General Manager
R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
The accommodations at the property offer a pleasant experience overall. The rooms are well-maintained, providing comfort and a relaxing atmosphere for guests. The staff members are consistently friendly and provide attentive service to enhance your stay. The location is convenient, offering easy access to various attractions and business areas. Overall, it presents a good choice for a comfortable and accessible stay.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Cheers, Warmest greetings from HARRIS Suites FX Sudirman Jakarta. Thank you very much for choosing to stay with us and for taking the time to share your thoughtful feedback. We are truly delighted to learn that you had an enjoyable experience during your stay. It brings us great satisfaction to know that our well-maintained rooms, relaxing atmosphere, and attentive service contributed positively to your visit. We are especially pleased that our team’s friendliness and dedication were able to enhance your overall experience. Providing warm and professional hospitality is something we take pride in, and your kind words are a wonderful encouragement for all of us. We are also glad to hear that our strategic location, with its easy access to both business hubs and local attractions, added further convenience to your stay. Thank you once again for your generous review. We look forward to the opportunity of welcoming you back in the near future and continuing to provide you with a pleasant and memorable stay HARRISly Yours, Harum Hendra WINATA General Manager
Hario A. P. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
comfortable place, close to GBK and MRT and city center.
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Accommodation's Reply
30 Jul 2025
Dear Mr. Hario A. P. W. Thank you for choosing Hotel harris suites fx sudirman as your place to stay. We are very pleased to know that you felt comfortable during your stay with us. Our strategic location in the city center, as well as its proximity to Gelora Bung Karno (GBK) and easy access to the MRT station are indeed some of the advantages we offer to provide convenience and comfort for our guests. We hope to welcome you back again in the next opportunity, and provide an even more enjoyable stay experience. HARRISly Yours, Harum Hendra WINATA. General Manager.
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shelia
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfortable and quiet. Lots of culinary nightlife
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Accommodation's Reply
25 Jul 2025
Dear Mrs. Shelia, Thank you for choosing and staying with us at the Harris Suites fx Sudirman Hotel. We are very pleased to know that you felt comfortable and at ease during your stay. Our strategic location is indeed one of our advantages, especially for guests who enjoy culinary tours at night, as there are many dining options around the hotel area. We really appreciate your time and review. Positive feedback like this motivates our entire team to continue providing the best service for our guests. We hope to welcome you back in the near future for an even more enjoyable stay. HARRISly Yours, Harum Hendra WINATA. General Manager
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alexander y. a.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
It's really good. It's worth the price. My wife was very happy to get room 4709 because it has a direct view of GBK and the SCBD office.
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Accommodation's Reply
24 Jul 2025
Dear Mr. Alexander Y. A, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to share your pleasant experience. We are very pleased to know that you and your wife were satisfied with the room you received, especially room number 4709 with a direct view of the Gelora Bung Karno area and the SCBD office. It is our pride to be able to provide a memorable stay experience that meets your expectations. We hope to welcome you and your family back in the near future, with services that we always improve for the comfort of our guests. HARRISly Yours, Harum Hendra WINATA. General Manager
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danang w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Suitable for vacation or business
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Accommodation's Reply
21 Jul 2025
Dear Mr. Danang, Thank you for choosing Harris Suites FX Sudirman as your accommodation and for taking the time to leave us a positive review. We are delighted to learn that you found our hotel suitable for both leisure and business trips. Our strategic location in the city center, coupled with the comfort of our facilities and the service of our team, is designed to meet the needs of various types of guests, whether for relaxation or professional purposes. Your review motivates us to continue providing the best service to ensure every guest has a pleasant and memorable stay. We look forward to welcoming you back on your next visit. HARRISly Yours, Harum Hendra WINATA, General Manager
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Siti D. D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
I was really amazed by the view and the service was excellent. I asked for a room request and was finally given one 🫶🏻
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Accommodation's Reply
14 Jul 2025
Dear Mrs. Siti D. D, Thank you for choosing Harris Suites fx Sudirman as your accommodation and for sharing such a positive experience with us. We are very pleased to know that you were amazed by the view from your room and satisfied with the service we provided. The view of Jakarta, especially from our upper floor rooms, is indeed one of the main attractions that often leave a lasting impression on our guests. We also greatly appreciate your appreciation for our team's responsiveness in fulfilling special requests regarding rooms. Guest satisfaction and comfort are our top priorities, and we always strive to fulfill every guest request as long as it is still available. Hearing that you felt well served is a joy for our entire team. Your review motivates us to continue to maintain and improve the standards of service and the quality of the facilities we provide. We look forward to welcoming you back in the future and providing an equally special stay experience. HARRISly Yours, Harum Hendra WINATA. General Manager.
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Relax with a city view
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Accommodation's Reply
14 Jul 2025
Cheers, Thank you for choosing Harris Suites fx Sudirman as your accommodation and for taking the time to share this brief but meaningful review with us. We are delighted to learn that you enjoyed a refreshing stay at our hotel, especially with its stunning city views. The views of Jakarta from our high-floor rooms are a popular choice for our guests, especially as a way to relax and unwind after a long day. Your satisfaction and comfort during your stay at our hotel are our top priorities. Reviews like these inspire our entire team to continuously improve our service quality and provide a warm atmosphere and a memorable stay. We look forward to welcoming you back soon and providing an even more enjoyable experience on your next visit. HARRISly Yours, Harum Hendra WINATA, General Manager
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Benny P. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is friendly and the breakfast is very varied and delicious.
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Accommodation's Reply
14 Jul 2025
Dear Mr. Benny P.W, Thank you for choosing Harris Suites fx Sudirman as your accommodation during your stay in Jakarta, and for taking the time to share your very positive review of your stay with us. We are very pleased to know that you were satisfied with the friendliness of our staff and the variety and taste of our breakfast. The hospitality and sincere service from the entire team is our commitment to creating a warm and comfortable atmosphere for every guest. Likewise, with our breakfast menu choices, we always strive to provide a variety of choices that are not only delicious, but also meet the various preferences of our guests, so that every morning starts with a pleasant experience. Your review motivates us to continue improving the quality of the services and facilities we offer. We greatly appreciate your trust, and look forward to welcoming you back in the future with even better and more memorable service. HARRISly Yours, Harum Hendra WINATA. General Manager
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Yuni H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very good service and room, best good view
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Accommodation's Reply
14 Jul 2025
Dear Mrs. Yuni H, Thank you for choosing Harris Suites fx Sudirman as your accommodation and for taking the time to share a positive review about your experience with us. We are very pleased to know that you were satisfied with our service and the comfort of your room. Good service and comfortable rooms are indeed our top priorities in creating a pleasant stay for all guests. We also greatly appreciate your appreciation of the view from your room. Our location in the heart of Jakarta, and the high floor of the room that provides a stunning view of the city, is indeed one of the advantages that many guests appreciate. Your review motivates us to continue to maintain and improve the standards of service and the quality of facilities to provide the best experience to every guest who comes. We are very much looking forward to welcoming you back in the future to provide an equally memorable stay. HARRISly Yours, Harum Hendra WINATA. General Manager.
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E***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Such a nice experience to be back here again, thanks Harris fx Sudirman!
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Accommodation's Reply
14 Jul 2025
Cheers, Thank you for staying with us once again at Hotel Harris Suites FX Sudirman, and for sharing your kind words. We are truly delighted to welcome you back and even more pleased to know that your return visit was a pleasant experience. It is always a great honor for us when our guests choose to stay with us again, as it reflects the trust and satisfaction gained from previous visits. Your appreciation means a great deal to our entire team. At Harris FX Sudirman, we are committed to consistently delivering warm hospitality, comfortable accommodations, and convenient service to ensure each and every stay is memorable and enjoyable. Thank you once again for your continued support. We look forward to welcoming you back again in the near future and providing you with another exceptional stay. HARRISly Yours, Harum Hendra WINATA General Manager
Number of reviews per page
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