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Traveloka (2,714)

Other sources (17)

8.5

Very Good

From 2,714 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

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Hotel Area (60)

Family Friendly (59)

Ambiance (55)

Staff Friendliness (54)

Distance to City Center (52)

Bedroom (51)

Variety (50)

Surroundings (48)

Accessibility (48)

Room Space (48)

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Traveler Reviews Royal Hotel & Villa Batu

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Customer reviews

ANDIK K.

Leisure

10.0

/10

Reviewed 1 week(s) ago

I've stayed at Royal Hotel & Villa Batu many times, and they're all great and highly recommended👍

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H***u

Leisure

10.0

/10

Reviewed 2 week(s) ago

The atmosphere is very comfortable and the rooms are clean and the facilities are suitable for family vacations.

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H***a

5.6

/10

Reviewed 4 week(s) ago

At 7 am the food was still not ready, and suddenly the staff said the food was by request.. I ordered rawon but it turned out to be foamy, the bean sprouts were moldy, the room smelled, the hot water didn't work, the wifi was slow, there was hair, not recommended. Next time if you want to go to Saturday, I think I'll skip this hotel.

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2 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. / Mrs. H***a Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. We deeply regret that the experience at our hotel did not meet your expectations. We will always try to make our service better in the future. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

L***a

Staycation

10.0

/10

Reviewed 4 week(s) ago

Suitable for families and children, friendly staff

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1 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. / Mrs. L***a Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

N***k

8.8

/10

Reviewed 6 week(s) ago

Overall great for stay vacation with family

1 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. / Mrs. N***k Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

Tyas W.

Staycation

9.1

/10

Reviewed 6 week(s) ago

It's my second stay. This time I stayed in the old building. some renovation is going, but my room is still clean. my room is old, but all stuff functioned well. we had an additional sliding bed under the maim bed. there is no incharge staff in the building. we can only reach them thru the phone. but everything was ok. during the check in, the hotel driver took us to the building by car as we didnt bring any vehicle. the room and public places are well maintain despite the low occupancy. really appreciate that they keep all the lights on, as we walked to the playground & swimming pool at night. this time we tried the breakfast buffet. it was not that great, but also not that bad for 100k. children pay 75k

3 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mrs. Tyas W. Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

Mario R. S.

9.1

/10

Reviewed 6 week(s) ago

Great for a family vacation.. the place is super comfortable and nice. Overall, it's TOP.

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2 people find it helpful

Accommodation's Reply

10 Aug 2025

Dear Mr. Mario R. S. Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

R***i

Staycation

10.0

/10

Reviewed 7 week(s) ago

Clean rooms, good service, varied and delicious food 👍 We took a triple room, affordable price, complete facilities...👍 My only suggestion is that the towels need to be updated, as they're no longer white 🙏

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Accommodation's Reply

18 Jul 2025

Dear Mr./Mrs. R***i Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

h***h

Staycation

8.2

/10

Reviewed 8 week(s) ago

In the bathroom, there was hair that hadn't been cleaned before use, and for breakfast at 8 o'clock, most of it was already finished, probably because of the large number of visitors 🙏🏻

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1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear Mr. H***h Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

D***k

8.5

/10

Reviewed 8 week(s) ago

Comfortable room and all the facilities...

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1 people find it helpful

Accommodation's Reply

18 Jul 2025

Dear Mr./Mrs. D***k Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

Muhammad R.

Leisure

9.7

/10

Reviewed 8 week(s) ago

This hotel feels like a tourist spot, there is a playground for children, a large swimming pool, there are pets, it is very refreshing to stay here, the only problem is the wifi network is very slow and difficult to use

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Accommodation's Reply

18 Jul 2025

Dear Mr. Muhammad R. Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

a***a

Staycation

8.8

/10

Reviewed 8 week(s) ago

exciting.... the place is family friendly especially for kids...

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Accommodation's Reply

18 Jul 2025

Dear Mr./Mrs. A***a Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

L***h

10.0

/10

Reviewed 8 week(s) ago

Very satisfied staying at this hotel, next time if I have the chance to go to Batu I want to stay at the Royal Hotel & Villa Batu🥰

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Accommodation's Reply

18 Jul 2025

Dear Mr./Mrs. L***h Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

F***d

Leisure

10.0

/10

Reviewed 8 week(s) ago

Good service, clean and comfortable rooms, good facilities

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Accommodation's Reply

18 Jul 2025

Dear Mr./Mrs. F***d Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

C***n

Leisure

8.8

/10

Reviewed 9 week(s) ago

Clean, spacious room, cool air, balcony with nice view. Helpful staff. Next to the hotel is Alfamart, around many food stalls. There is entertainment for children, swimming pool, playground, rabbits, chickens, fish, etc.

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4 people find it helpful

Accommodation's Reply

06 Jul 2025

Dear Mr. / Mrs. C***n Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

H***j

Business

10.0

/10

Reviewed 9 week(s) ago

Thank you very much for your service.

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Accommodation's Reply

06 Jul 2025

Dear Mr./ Mrs. H***j Greetings from Royal Hotel & Villa Batu On behalf of management, we would like to thank you for your willingness to choose Royal Hotel & Villa Batu during your visit in Batu. Thank you very much for taking your time to share your experience at our hotel and we would like to express our highest appreciation for your great support by choosing our hotel to accommodate your stay. We are so glad that you enjoyed your stay with us. It's our priority to make sure all of our guests feel fully satisfied and happy while staying with us. Thank you again for sharing your experience with all travelers. We really hope to meet and serve you and your Family again in the near future. Hospitality regards, Novita Septiyani Management

W***y

Staycation

9.1

/10

Reviewed 9 week(s) ago

The cleanliness is great. The friendliness of the staff is okay. I was just a bit disappointed when I was there because I had already booked with Traveloka and had requested a room but it probably wasn't read. Then when I was there, I also told them. I requested a king bed but was given a double bed. My body was tired and I didn't want to argue anymore. I think the additional breakfast is 100K, which is too expensive. Because the breakfast variants are lacking. There is little variety in the food.

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2 people find it helpful

Accommodation's Reply

06 Jul 2025

Dear Mr./Mrs. W***y Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

V***a

Leisure

8.0

/10

Reviewed 9 week(s) ago

This is an old hotel with a large swimming pool, a small playground for children, a large flower garden and very good for photos. The staff at the front desk are also very friendly. It's a shame if the room section could get attention for its maintenance, it would definitely be more comfortable. Some things are, the sheets that the inner layer are torn and there are stains from menstrual blood or what, I don't know, and they look very thin. The bathroom floor is yellow, the shower water is messy, the towels are colored, oh my, why should they be replaced, and the bed is itchy for some reason. Surely visitors will feel at home.

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2 people find it helpful

Accommodation's Reply

06 Jul 2025

Dear Mr./Mrs. V***a Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

Septian

9.4

/10

Reviewed 11 week(s) ago

very spacious hotel with swimming pool and beautiful garden

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4 people find it helpful

Accommodation's Reply

16 Jun 2025

Dear Mr. Septian W. R. Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

Dewi N. C. N.

Staycation

8.5

/10

Reviewed 11 week(s) ago

Complete room facilities, there is a balcony with a super cool view. The room is quite clean. The location is quite strategic.

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3 people find it helpful

Accommodation's Reply

16 Jun 2025

Dear Mrs. Dewi N. C. N. Warm Greetings from Royal Hotel & Villa Batu Thank you for choosing Royal Hotel & Villa Batu and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up. We look forward to welcome you back at Royal Hotel & Villa Batu. Hospitality Regards, Novita Septiyani Management

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