Room service was very slow, had to be requested repeatedly, just asking for an ashtray and an extra mat had to be called 3 times, there was a bathtub and sink but there were no stoppers, all the faucets were almost broken.. In the photo the room was carpeted but when we got it, the room with the ceramic floor was cold. Plus, all the TV channels were buzzing and crackling (hoping for a smart TV with Netflix 😭😥)
Note: We stayed in a business suite (hoping for much better facilities than a standard room, because we paid more for the room rate of 1,277,000/night).