8.1
Very Good
From 4,264 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.7

Location

8.4

Service and Facilites

8.1

People often mention about Hotel Nyland Pasteur
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Akses (42)
Keramahan Staff (41)
Jarak ke Pusat Kota (38)
Area Hotel (38)
Kamar Tidur (37)
Suasana (36)
Ukuran Kamar (36)
Kamar Mandi (33)
Lingkungan Sekitar (31)
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Traveler Reviews Hotel Nyland Pasteur

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40
Customer reviews
A***p
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Medical
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8.2
/10
Reviewed 6 day(s) ago
The check-in and check-out process was smooth... The staff was friendly.
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2 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear A*p, Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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O***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Strategic location, all the staff are friendly, so happy that when I was about to check out, I suddenly saw a clean car being washed, what a great idea! Appreciate all the team and management! ❤️
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1 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear O*y, Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Rita U.
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Strategic location close to souvenir shops, supermarkets, travel agents, Indomaret, basically I like it
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Accommodation's Reply
21 Aug 2025
Dear Rita U, Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Eko R. P.
icon-Staycation
Staycation
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8.2
/10
Reviewed 2 week(s) ago
Coffee shop.. Comfortable for online work.
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2 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Eko R. P., Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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N***l
icon-origin-TRAVELOKA
5.8
/10
Reviewed 2 week(s) ago
The room is dirty, the window curtains are dirty, there are lipstick marks on the walls, not recommended even though it is close to the toll road.
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2 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear N*l, Nyland Hotel is honored to have you as our guest. Thank you for your review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's good in terms of customer service.
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Accommodation's Reply
14 Aug 2025
Dear F*i, Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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J***S
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Business
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8.5
/10
Reviewed 3 week(s) ago
The staff are friendly, the rooms are clean, but the interior is a bit dull. The TV broadcasts are not clear.
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Accommodation's Reply
21 Aug 2025
Dear J*S, Nyland Hotel is honored to have you as our guest, thank you for your review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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A***n
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
Strategic location near the toll road, but the food is not up to par for a 3-star hotel. Rooms are not very clean.
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Accommodation's Reply
06 Aug 2025
Dear A*n. Nyland Hotel is honored to have you as our guest. Thank you for your review and feedback. We will re-evaluate it. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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R***a
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
It's a shame the room wasn't very clean, with lots of cobwebs and dirty sheets. It smelled of cigarettes when we entered, even though we requested a non-smoking room. The location is strategic, and the staff is friendly. Hopefully, this can be improved. Thank you...
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Dear R*a. Nyland Hotel is honored to have you as our guest, thank you for your review and feedback, we will re-evaluate it, apologize for any shortcomings in our service, we look forward to welcoming you back, thank you for your visit. Warm regards. Management
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N***a
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Many thanks to the hotel staff. It was a very memorable stay. The staff was friendly, the room was clean, the AC was cold, and the hot water worked well. The food we ordered was delicious too.
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear N*a. Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 week(s) ago
The location is very strategic, unfortunately the room lights are too dim so you can't read, besides that the room is not soundproof, the cleanliness of the sheets needs to be improved... but the most important thing is the lights...
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear W*i. Nyland Hotel is honored to have you as our guest. Thank you for your review and feedback. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Strategic location, comfortable, clean
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Accommodation's Reply
04 Aug 2025
Dear R*o. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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G***a
icon-Staycation
Staycation
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8.1
/10
Reviewed 5 week(s) ago
The room is spacious, and it's strategically located close to Pool Travel and the new Bandung D'Botanica mall. There are just a few spots that are a bit dirty and dusty. Otherwise, it's okay.
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Accommodation's Reply
29 Jul 2025
Dear G*a. Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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A***i
icon-origin-TRAVELOKA
8.6
/10
Reviewed 5 week(s) ago
The hotel is strategically located, but unfortunately the room is uncomfortable. The sink leaks and leaks onto the floor.
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Accommodation's Reply
29 Jul 2025
Dear A*i. Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Yanosin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A hotel full of nostalgia. Best for the price!!!
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Accommodation's Reply
29 Jul 2025
Dear Yanosin, Nyland Hotel is honored to have you as our guest. Thank you for your positive review. We apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Elian J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
For a hotel priced at 300,000 Rupiah, I didn't expect much. But it turned out to be better than I expected. The room was spacious, clean, and tidy. Recommended…
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Accommodation's Reply
23 Jul 2025
Dear Elian J. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Lia R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
I happened to stay in the Chrisant Suite. The facilities were great, clean, and very comfortable. It had its own floor, making it very private. The hotel staff was very friendly and helpful. This is a rare plus for budget hotels with such good service. Every car that stayed there was thoroughly washed. It's close to the toll road, supermarket, restaurants, and several souvenir shops, so you can walk. Even though it's right on the main road, it's not noisy with traffic. A budget hotel with good facilities in the city center. I enjoyed staying here. Thank you very much.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Lia R. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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Akhmad F. N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly and helpful staff, keep it up!
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Accommodation's Reply
23 Jul 2025
Dear Akhmad F. N. T. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to your return. Thank you for your visit. Warm regards. Management
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Eko R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 week(s) ago
Comfortable kids, outdoor rooms, friendly staff.. Oh, extra vehicle wash in the morning too.♥️🤗
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Accommodation's Reply
16 Jul 2025
Dear Eko R. P. Nyland Hotel is honored to have you as our guest, thank you for your positive review, we apologize for any shortcomings in our service. We look forward to welcoming you back. Thank you for your visit. Warm regards. Management
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M***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.8
/10
Reviewed 7 week(s) ago
I came with my husband and two children (ages 14 and 6) to simply rest before returning home. We checked in around 5 p.m. and planned to check out no later than 7 a.m. However, while we were resting, we heard inappropriate noises coming from the next room. Initially, my husband complained to the receptionist about the next room. However, after only five minutes of our complaint, the inappropriate noises returned. We complained again, even requesting a room change, but the hotel staff claimed all rooms were occupied. Once the noises returned, we complained again and even asked security to knock on the next room. However, our warnings were completely ignored, and the next room continued its activities, even louder. We finally decided to give in and check out around 2 a.m. to protect our children.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear M*a, Nyland Hotel is honored to welcome you as our guest. Regarding the complaint you submitted, it is indeed beyond our control and your request to move rooms, we apologize because the rooms were already full for that night. We apologize for the shortcomings of our service. We look forward to your return. Thank you for your visit. Warm regards. Management.
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Number of reviews per page
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