Overall Ratings & Reviews Hotel Pelangi Malang, Kayutangan Heritage
Explore Hotel Pelangi Malang, Kayutangan Heritage
Traveloka (1,041)
Other sources (9)
8.3
Very Good
From 1,041 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.2
Meal
8.1
Location
8.8
Service and Facilites
8.4
People often mention about Hotel Pelangi Malang, Kayutangan Heritage
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Room Space (16)
Bathroom (15)
Distance to City Center (14)
Staff Friendliness (14)
Accessibility (13)
Bedroom (13)
Family Friendly (12)
Wifi (11)
Hotel Area (11)
Surroundings (10)
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Traveler Reviews Hotel Pelangi Malang, Kayutangan Heritage
Number of reviews per page
20
40
Customer reviews
IL
IDA L.
Leisure
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the rooms are spacious, it is located in the city center... It is close to everywhere.
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a***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
Very impressed with the service provided and the excellent facilities. Thank you... I will be back again.
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A***h
8.4
/10
Reviewed 6 week(s) ago
On the first day there were no problems, only the bathroom was dirty
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. We appreciate your comments regarding your visit to Hotel Pelangi Malang. We apologize if you were dissatisfied with our service. Once again, we, the team, and management apologize for any inconvenience. Your review will serve as an evaluation for us going forward. Thank you again for sharing your experience, and we look forward to welcoming you back next week. Thank you. Sincerely,
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D***i
Business
6.2
/10
Reviewed 6 week(s) ago
Just stay here once, the service is not friendly
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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al
agustina l. p.
Leisure
10.0
/10
Reviewed 7 week(s) ago
The service is ok... See you again
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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E***a
Staycation
9.1
/10
Reviewed 7 week(s) ago
The location is close to the mosque and Malang city square, wherever you want to go it is close because it is in the city center, the swimming pool for children makes children feel at home, the breakfast menu is delicious, the service is also friendly.
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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k***i
Leisure
8.2
/10
Reviewed 11 week(s) ago
room 112, there is an unpleasant smell from under the bed cover.
maybe damp
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3 people find it helpful
Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. We appreciate your comments regarding your visit to Hotel Pelangi Malang. We apologize if you were dissatisfied with our service. Once again, we, the team, and management apologize for any inconvenience. Your review will serve as an evaluation for us going forward. Thank you again for sharing your experience, and we look forward to welcoming you back next week. Thank you. Sincerely,
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G***a
Leisure
8.5
/10
Reviewed 11 week(s) ago
In terms of location, it is a very comfortable place to go anywhere. For the comfort of the room, so far it is enough but needs to be improved, especially the cleanliness of the toilet which I think is still lacking, but so far it is suitable for tourists who plan to have a few days vacation in Malang.
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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e***a
Leisure
10.0
/10
Reviewed 13 week(s) ago
Recommended, next time come here again
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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A***i
Staycation
9.4
/10
Reviewed 16 week(s) ago
The hotel is indeed an old building but comfortable, quiet and clean.
easy access to everywhere, strategic environment.
only the swimming pool please make a schedule for the public. like other hotels that I know, mornings are specifically for hotel guests. 10 am - 5 pm is free because the swimming pool is mainly a hotel guest facility. and when I was there more people came especially to learn to swim, children became less comfortable. please reconsider, that's the only minus.
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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e***a
Staycation
9.4
/10
Reviewed 21 week(s) ago
The hotel staff is very friendly, the hotel location is very strategic close to Malang Square.
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are very happy to know that you enjoyed your stay, leaving unforgettable memories. We greatly appreciate that you have trusted us to organize your special holiday in Malang and cater to your special needs. Your kind words towards the services we offer are highly appreciated because we believe that your positive responses and comments maintain our continuous performance. We apologize if there is anything that is not appropriate. It will be an evaluation for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang.
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tl
tri l.
10.0
/10
Reviewed 22 week(s) ago
Clean, friendly staff and central location. Can rent electric bikes too.
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are very happy to know that you enjoyed your stay, leaving unforgettable memories. We greatly appreciate that you have trusted us to organize your special holiday in Malang and cater to your special needs. Your kind words towards the services we offer are highly appreciated because we believe that your positive responses and comments maintain our continuous performance. We apologize if there is anything that is not appropriate. It will be an evaluation for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang.
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ES
Edi S.
Business
8.5
/10
Reviewed 29 week(s) ago
Strategic location, relaxed atmosphere, spacious room size and balcony, comfortable air ventilation, generally safe and comfortable
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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N***n
Leisure
8.5
/10
Reviewed 33 week(s) ago
The hotel's position is in front of the town square, so it's really convenient if you want to go to the town square, just walk.
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Accommodation's Reply
16 Jul 2025
Warm greetings from Hotel Pelangi Malang. Thank you very much for sharing your wonderful review. We are delighted to know that you enjoyed your stay and left with unforgettable memories. We truly appreciate that you have trusted us to organize your special vacation in Malang and cater to your unique needs. Your kind words about the services we offer are greatly appreciated, as we believe that your positive feedback and comments drive our continuous improvement. We apologize if there is anything that is not up to par. This will be a valuable review for us. Together with the entire team, we look forward to welcoming you back to this beautiful city for another special experience with Hotel Pelangi Malang. Sincerely, Hotel Pelangi Malang Management
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F***s
Leisure
8.5
/10
Reviewed 34 week(s) ago
Although the hotel is old, it is quite clean. Strategic location
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2 people find it helpful
M***g
Leisure
8.5
/10
Reviewed 36 week(s) ago
Overall, the hotel is good, even though it is an old hotel, it is comfortable, unfortunately the shower is broken, the sink keeps leaking and can't be turned off.
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2 people find it helpful
Mang M.
Leisure
8.8
/10
Reviewed 36 week(s) ago
Old school hotel but ok, there are swimming pools everywhere near the center of Malang city
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2 people find it helpful
Accommodation's Reply
16 Dec 2024
Warm greetings from Hotel Pelangi Malang. We appreciate your comments regarding your visit to Hotel Pelangi Malang. We apologize if there may be any of our services that are less than satisfactory to you. Thank you again for sharing your experience, and we look forward to your visit next week. Thank you. Best regards, Management of Hotel Pelangi Malang.
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W***i
9.4
/10
Reviewed 38 week(s) ago
Friendly staff, clean environment & rooms, comfortable
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1 people find it helpful
Accommodation's Reply
16 Dec 2024
Warm greetings from Hotel Pelangi Malang. We appreciate your comments regarding your visit to Hotel Pelangi Malang. We apologize if there may be any of our services that are less than satisfactory to you. Thank you again for sharing your experience, and we look forward to your visit next week. Thank you. Best regards, Management of Hotel Pelangi Malang.
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GM
Gilang M. R.
Leisure
9.4
/10
Reviewed 41 week(s) ago
Strategic hotel in Malang city square, lots of street food, close to the mosque, you can check in early and leave your belongings.
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2 people find it helpful
E***s
Business
8.4
/10
Reviewed 49 week(s) ago
Suggestions for improvement: ☺. It is time to renovate all aspects of the physical building, including the room facilities (room, bed, AC, bathroom, room furniture). It is a shame that this once magnificent star hotel is now poorly maintained.
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Number of reviews per page
20
40
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