I checked out today at 8 am and came back there at 9 pm because I left my motorbike key behind, asked the receptionist and they immediately said they didn't know, without confirming to other staff. The guard was not friendly, they ignored me and continued playing games on their cellphones. The service was very bad, especially the skinny Bli. The mattress was dusty, as if it had never been dried and cleaned. The AC was dirty, there were no blankets there, there was no mineral water every day, and there were no towels, soap and shampoo, the wifi was very slow, it didn't reach the room. Very bad service and not recommended. Worst hotel in Bali 👏🏼. No thank you for this experience 🙏.