Dear G***t Thank you for taking the time to share your detailed and honest review. We understand your disappointment, and we sincerely apologize that your stay did not reflect the standard of service. Your feedback regarding linen updates is a serious concern for us.. We have noted all of your points and will follow up with the relevant team for a comprehensive evaluation and improvement, We hope that next time, if Yogyakarta is included in your travel plans, we will have the opportunity to welcome you and provide a much better stay that meets your expectations. Thank you for your attention and concern for the quality of our service. Warm regards, Bobi Setia Budi General Manager