Kangen Boutique Hotel

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Overall Ratings & Reviews Kangen Boutique Hotel

Traveloka (4,358)
Other sources (3)
7.6
Pleasant
From 4,358 reviews
Provided by travelers on
Cleanliness

7.3

Room Comfort

7.4

Meal

7.3

Location

8.2

Service and Facilites

7.7

People often mention about Kangen Boutique Hotel
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Distance to City Center (33)
Staff Friendliness (31)
Ambiance (31)
Surroundings (30)
Accessibility (29)
Room Space (26)
Bathroom (26)
Bedroom (25)
Hotel Area (24)
Check-in/out Time (20)
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Traveler Reviews Kangen Boutique Hotel

Number of reviews per page
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40
Customer reviews
Yunanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
It's located next to Jogja City Mall. Parking is right in front of the hotel and valet parking is available. A 100 IDR deposit is required upon check-in, and a self-service check-in form can be filled out via mobile phone. The amenities are standard, considering the affordable price. The rooms are clean and the air conditioning is cool.
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SITI S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 day(s) ago
The hotel staff is friendly, the food is minimalist but quite tasty.
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Accommodation's Reply
18 May 2026
Thank you so much for your positive review. We are delighted to know that our facilities provided you with a pleasant stay. Your support and appreciation motivate us to continue striving to provide the best services and amenities at Kangen Boutique Hotel. We hope to welcome you back again.
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Nahumthio0o
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 day(s) ago
The staff was okay but not very friendly, even though it was clearly a smoking room, I didn't get a smoking room.
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Accommodation's Reply
17 May 2026
Thank you for your review and feedback. We apologize if you found our staff unfriendly and if your request for a smoking room was not fulfilled during your stay. Please note that smoking room requests are subject to availability upon check-in. However, we will take your feedback into consideration to improve our service and staff communication in the future. We hope to provide you with a better experience on your next stay. Thank you for choosing Kangen Boutique Hotel.
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Mochammad R. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The breakfast menu has been expanded, and television broadcasts are pay-per-view.
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Accommodation's Reply
17 May 2026
Thank you for your feedback and comments. We especially appreciate your suggestion regarding the variety of our breakfast menu, and we will take it into consideration to further improve our services. Regarding the television broadcast, this feedback will help us improve the quality of our service in the future. We hope to welcome you back to Kangen Boutique Hotel again for another enjoyable stay. Thank you.
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I***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The hotel staff were very friendly and helpful during check-in.
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Accommodation's Reply
17 May 2026
Thank you so much for your positive review. We are delighted to hear that our staff were very helpful and provided excellent service during the check-in process. Your compliments encourage our team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to Kangen Boutique Hotel again.
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A***r
icon-origin-TRAVELOKA
9.6
/10
Reviewed 2 week(s) ago
It's quite enjoyable even though the food isn't varied.
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Accommodation's Reply
17 May 2026
Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Your feedback regarding the variety of food is invaluable and will be used to improve the quality of our menu in the future, in order to provide a better experience for all our guests. We hope to welcome you back to Kangen Boutique Hotel again. Thank you.
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F***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Rooms and service are good, room facilities are functioning well.
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Accommodation's Reply
17 May 2026
Thank you for your positive review. We are delighted to hear that the rooms, service, and facilities made your stay comfortable. Your compliments mean a lot to us and motivate us to continue striving to maintain the highest standards of service at Kangen Boutique Hotel. We hope to welcome you back again.
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Praba P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The service is good and the price is affordable
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Accommodation's Reply
17 May 2026
Thank you for your positive review. We are delighted that you found our service excellent and the price to meet your expectations. Customer satisfaction is our top priority, and we hope to welcome you back to Kangen Boutique Hotel in the future.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Best, very clean and comfortable, close to JCM. Awesome
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Accommodation's Reply
17 May 2026
Thank you so much for your review and compliments. We are delighted to hear that you enjoyed the hotel's cleanliness and its location near JCM. Your compliments inspire our team to continue striving for the best service. We hope to welcome you back to Kangen Boutique Hotel again. Great job! 😊
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A***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
everything is okay except the sound is choppy
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Accommodation's Reply
17 May 2026
Thank you for your review and feedback. We are pleased to hear that your overall stay was satisfactory. We apologize for the soundproofing issue that did not meet your expectations. Your feedback will be taken into consideration for future evaluations and improvements to our facilities. Thank you for choosing Kangen Boutique Hotel. We hope to welcome you back again for an even more comfortable experience.
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f***h
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room is nice and clean, all the staff are friendly
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Accommodation's Reply
17 May 2026
Thank you for your positive review. We are delighted to hear that you were impressed with the cleanliness of the room and the friendliness of our staff. Your compliments mean a great deal to our entire team and motivate us to continue striving for the best service. We hope to welcome you back to Kangen Boutique Hotel again.
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T***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Close to entertainment centers and the JCM Mall shopping center. The service is excellent.
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1 people find it helpful
Accommodation's Reply
18 May 2026
Thank you so much for your positive review. We are delighted to know that our facilities provided you with a pleasant stay. Your support and appreciation motivate us to continue striving to provide the best services and amenities at Kangen Boutique Hotel. We hope to welcome you back again.
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The staff is friendly and very helpful, the AC is cold, the hot water works well.
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Accommodation's Reply
18 Apr 2026
Thank you so much for your wonderful review. We are delighted to hear that you appreciated the friendliness and helpfulness of our staff, and that the room amenities, such as the air conditioning and hot water, were working well. We hope you had a pleasant stay and we look forward to welcoming you back to Kangen Boutique Hotel again.
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, the service is fast, when there are complaints they are handled immediately, the AC is cold, the hot water works well.
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Accommodation's Reply
18 Apr 2026
Thank you so much for your positive review. We are delighted to hear that you were impressed with our friendly and helpful staff, as well as the well-appointed in-room amenities. Your satisfaction motivates us to continue providing the best service. We hope to welcome you back to Kangen Boutique Hotel again.
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M***d
icon-origin-TRAVELOKA
7.1
/10
Reviewed 5 week(s) ago
Good, strategic location close to everywhere, behind the mall too, but the bad thing is there are cockroaches, where are the flying cockroaches, there are two more.
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Accommodation's Reply
18 Apr 2026
Thank you for your review. We are pleased to hear that the hotel's excellent location made your stay convenient. However, we apologize for the inconvenience caused by the cockroaches in your room, especially that they disrupted your comfort. This is important to us. Our cleaning and pest control team will conduct a thorough investigation and take immediate action to prevent such incidents from happening again. Thank you for your feedback, which is very helpful for us in continuously improving our quality of life. We sincerely hope to have the opportunity to provide you with a better experience on your next stay.
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l***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was friendly and very helpful during check-in. The room was quite comfortable, easy to access, located on the main road but not noisy, close to JCM. The bathroom was okay and quite spacious. The water heater worked. Overall, it was comfortable.
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Accommodation's Reply
18 Apr 2026
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay, from the smooth check-in process and the friendliness of our staff to the in-room amenities that met your expectations. We are also pleased to know that our excellent location continues to provide a peaceful retreat. Such positive feedback means a lot to us as we continue to maintain and improve the quality of our service. We hope to welcome you back again soon.
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Ikhlas S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Not bad for a break during the long weekend
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Accommodation's Reply
18 Apr 2026
Thank you for your review, Ikhlas. We are very glad that we were a convenient choice for your weekend getaway. We hope your stay was enjoyable and relaxing. We look forward to welcoming you back again soon.
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Ikhlas S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
It's not bad for sleeping last night.
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Accommodation's Reply
28 Mar 2026
Thank you for your visit and review, Mr. Ikhlas. We are delighted to have provided you with a comfortable stay. We will continue to strive to improve the quality of our service to provide an even better experience on your next visit. We hope to welcome you back again. 🙏 -sa
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N***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
For a very strategic location, the facilities are standard and according to the price, overall it's okay, still according to the price, there is a price for quality
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3 people find it helpful
Accommodation's Reply
06 Mar 2026
Thank you so much for your review of Kangen Boutique Hotel. We are very happy to hear that our hotel's location is excellent and that your stay was great value for money. Your review is very important to us as it provides valuable feedback for future improvements to our facilities and service quality. We hope that on your next stay, we can offer you an even more comfortable and memorable experience. We look forward to welcoming you back to Kangen Boutique Hotel again. Thank you for your trust! 😊 -week
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M***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel was really nice, but unfortunately I got an unfriendly receptionist when I checked in. There was not even a smile during the check-in process and instead was chatting with her friend. I often travel out of town and stay in several hotels, but I have never encountered a receptionist who was unfriendly in serving hotel guests. Yesterday I had a long and tired trip. So, do you know how it feels to meet a receptionist like that? But luckily the ladies at the restaurant were friendly and when I checked out the receptionist was also friendly. The receptionist was friendlier than the receptionist who served me at check-in. Kangen Boutique Hotel management seems to need to remind the receptionists to always be friendly and professional in serving their hotel guests. Thank you.
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1 people find it helpful
Accommodation's Reply
06 Mar 2026
Thank you for your honest and thorough review of your stay at Kangen Boutique Hotel. We are pleased to hear that you had a positive impression of our hotel overall. However, we sincerely apologize for the unpleasant experience during check-in, particularly the unfriendly and inattentive attitude of the reception staff. We understand that after a long journey, guests expect a warm welcome and comfortable service from the moment they arrive. Your feedback is extremely important to us. We will take this matter seriously to evaluate and remind our entire reception team to always provide friendly, professional, and attentive service to all guests. We also appreciate your appreciation for the restaurant and reception team during check-out. Such support and feedback help us further improve the quality of our service. We hope to welcome you back to Kangen Boutique Hotel and provide you with an even more memorable stay on your next visit. Thank you for your attention and feedback. 🙏 -week
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Number of reviews per page
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