Sunrise Hotel Malang

Explore Sunrise Hotel Malang
8.1
Very Good
From 5,464 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.0

People often mention about Sunrise Hotel Malang
All
Bedroom (55)
Distance to City Center (47)
Accessibility (45)
Bathroom (39)
Staff Friendliness (37)
Ambiance (33)
Surroundings (32)
Hotel Area (31)
Room Space (27)
Soundproof (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunrise Hotel Malang

Number of reviews per page
20
40
Customer reviews
R***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
This is my first time staying here, it's okay and the price is affordable.
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Fast check-in and check-out service
Translated by Google Icon
See original
Find this review helpful?
Sari P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
It's good, strategic location and good service
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
G***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
The dirtiest hotel I've ever stayed at. I often stay in budget hotels but they're clean, but this hotel was the worst. The towels were dirty and even had hair on them, the bathroom was full of hair, the sheets were stained and yellow. Oh yeah, the male receptionist threatened that if there were more than two people, they would have to pay for an extra bed, even though there were only three of us. In all the times I've stayed in hotels, it's never been like this.
Read More
Translated by Google Icon
See original
2 people find it helpful
n***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Convenient location, not far from my husband's office, just across the street.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
B***u
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 12 week(s) ago
The location and facilities are good. Hopefully, the cleanliness of the room, especially the bed, can be improved because it looks dirty and the sheets and pillowcases haven't been changed for a long time, making it uncomfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Jan 2026
With our deepest respect, Sunrise Hotel. Thank you for your review. We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve our services, and we hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
Profile Picture
Eko S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Cheap places to stay in Malang City
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
S***n
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 13 week(s) ago
restaurant area look dirty need more attn to clean
Find this review helpful?
Accommodation's Reply
20 Jan 2026
Greetings from Sunrise Hotel. Thank you very much for your valuable feedback. We sincerely apologize for any inconvenience caused during your stay. Your valuable feedback will help us improve our services in the future. We look forward to welcoming you back to Sunrise Hotel.
Translated by Google Icon
See original
Rizky H.
icon-origin-TRAVELOKA
7.9
/10
Reviewed 14 week(s) ago
dirty room, bedcover had dirt marks & breakfast for 3 days in a row was always fried rice and the taste was bland
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2026
With our deepest respect, Sunrise Hotel. Thank you for your review. We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve our services, and we hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
Profile Picture
Fitri F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean, tidy, will miss the atmosphere of this hotel. Good service. Thank you Malang and the people in it.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
There was loud karaoke all night so we were a bit disturbed
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve our services, and we hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Loved the swimming pool, particularly while there was a thunderstorm. Liked that could buy a beer from reception!
2 people find it helpful
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Friendly staff, good service but the room is not soundproof, you can hear the sound of the elevator and vehicles outside.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Jan 2026
With our deepest respect, Sunrise Hotel. Thank you for your review. We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve our services, and we hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Good service, good cleanliness
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
20 Jan 2026
Warm greetings from the Sunrise Hotel. Thank you for your review. We look forward to welcoming you back to the Sunrise Hotel.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.3
/10
Reviewed 21 week(s) ago
The room's cleanliness is still lacking. The sheets still have yellow stains on the pillows, the bathroom gaps are dirty, and there are lots of itchy ants in the room even though I haven't opened any food or sweet drinks. Please improve, especially regarding cleanliness. The breakfast is delicious and delivered to your room, and the hotel's atmosphere is also very kid-friendly.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve our services, and we hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
mami
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice, quiet, comfortable, a regular when I come here. Okay, great.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
mami
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice, comfortable, great, a regular when I come here. Okay, great.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
20 Jan 2026
Warm greetings from the Sunrise Hotel. Thank you for your review. We look forward to welcoming you back to the Sunrise Hotel.
Translated by Google Icon
See original
K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The rooms should be dust-free, the TV cables wiped down, the mats mopped, and the room perfumed with a hotel-like fragrance. The pool should be cleaned again, making sure it's not cloudy. So far, access is good, and the food is delicious.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
20 Jan 2026
Warm regards from Sunrise Hotel. Thank you for your review. We apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve our services, and we hope to welcome you back to Sunrise Hotel again.
Translated by Google Icon
See original
Lodewyk M. A. T.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 26 week(s) ago
The place was comfortable and clean. Unfortunately, during our stay, the soap dispenser was broken, so it couldn't be used. Instead, the hotel provided a bar of soap from the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Warm greetings from Sunrise Hotel. Thank you for your review. We sincerely apologize for any inconvenience you experienced during your stay. Your feedback is invaluable to us as we strive to continuously improve our services, and we look forward to welcoming you back to Sunrise Hotel.
Translated by Google Icon
See original
P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
A memorable place and will come back here often
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Aug 2025
Warm greetings from Sunrise Hotel Malang, thank you for your visit, we look forward to your return.
Translated by Google Icon
See original
Number of reviews per page
20
40

Traveloka Vietnam Co., Ltd. Enterprise Reg.: 0313581779 issued on 18 December 2015 | An Phu Building, 117-119 Ly Chinh Thang, Xuan Hoa Ward, HCMC | Legal Representative: Le Minh Tu | Email: cs@traveloka.com | Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved