Traveloka (664)
8.7
Very Good
From 664 reviews
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Cleanliness
8.9
Room Comfort
8.9
Meal
8.2
Location
8.8
Service and Facilites
8.8
People often mention about Watermark Hotel and Spa Bali
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Room Space (24)
Accessibility (22)
Bedroom (21)
Staff Friendliness (20)
Bathroom (19)
Hotel Area (17)
Ambiance (16)
Surroundings (15)
Family Friendly (15)
Wifi (14)
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Traveler Reviews Watermark Hotel and Spa Bali
Number of reviews per page
20
40
Customer reviews
Y***a
Leisure
8.8
/10
Reviewed 4 day(s) ago
Had a 3 night stay with a toddler. Room space is great, hotel itself a bit old some parts may need refurbishment. Kids area very minimalist. But the staff is very friendly and accomodative
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A***i
Business
9.4
/10
Reviewed 2 week(s) ago
Comfortable and pleasant, the staff is friendly
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2 people find it helpful
a***i
Leisure
9.4
/10
Reviewed 13 week(s) ago
Good space, nice pool. The check-in and check-out times are efficient and nice. Front desk team are awesome.
4 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'd love to inform you that we'll have Balinese Dance show on 20.00-20.30 local time every Tuesday, Thursday, and Saturday until December 2025. Alongside it we'll have other weekly activities & events such as cocktail party, canang making, and yoga through August 2025.
We'll be glad to have you again with us.
Have a nice day.
Watermark Hotel Bali Management
L***a
Leisure
8.5
/10
Reviewed 13 week(s) ago
Strategic location, friendly service, spacious parking area.
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5 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear guest,
Thank you so much for your kind review. We're thrilled to hear you had a pleasant experience at Watermark Hotel Bali. Your satisfaction is our greatest reward, and we’re committed to making every stay even more memorable.
We’re excited to share that we now feature a traditional Balinese Dance performance every Tuesday, Thursday, and Saturday from 20:00 to 20:30 local time until December 2025! We'll also have other weekly activities & events such as cocktail party, canang making, and yoga through August 2025.
We look forward to welcoming you back soon.
Warm regards,
Watermark Hotel Bali Management
LM
Lala M. A.
Leisure
9.4
/10
Reviewed 14 week(s) ago
Fun, close to trendy places to eat, you won't regret staying here. The staff are friendly. Excellent.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Lala,
Thank you for your great review! We're so happy to hear you enjoyed your stay with us at Watermark Hotel Bali. We aim to go beyond expectations, and your feedback encourages us to keep raising the bar.
We also have something exciting to share—don’t miss our traditional Balinese Dance show, held at 8 PM every Tuesday, Thursday, and Saturday. This vibrant cultural performance will continue through December 2025. Other than that, through August we'll have yoga, canang making, and cokctail party.
Hope to see you again soon for another unforgettable stay!
Best regards,
Watermark Hotel Bali Management
I***a
9.4
/10
Reviewed 15 week(s) ago
Always like staying here because the staff is quite helpful, the room for that price is quite big and I like the lights a lot, because many hotels in Bali are dark 😅 so it's kind of scary. There is a microwave in the room and you can easily borrow cutlery. Thank you.
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3 people find it helpful
Accommodation's Reply
05 May 2025
Dear guest,
We love to hear it! A memorable experience for guest is our priority. We do provide microwave for Suite and above for the guest Here's hopeful to welcome you back here!
Best regards,
Watermark Hotel & Spa Bali Management
CR
Cerry R. Z.
6.7
/10
Reviewed 18 week(s) ago
menginap disini disaat Nyepi, booking kamar suite tp br masuk kamar, bau nya pengap, TV sempat tidak bisa hidup dan hrs panggil teknisi. setelah itu AC bermasalah sampai 2x, Kulkas jg bermasalah, sdh diganti sm teknisi dg kulkas lain ternyata sama aja gak dingin. kemudian krn nyepi tdk ada layanan room service sehingga utk lunch tersedia hanya buffet 250 rb /pax dan dinner 300 rb /pax dan ternyata menu lunch nya gak sepadan dengan harga segitu, krn terlihat menu breakfast yg sama ada disana. 🤦♀️🤦♀️
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5 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Cerry,
We truly appreciate you sharing your thoughts about your recent visit to Watermark Hotel Bali. We're very sorry to hear that your experience was less than satisfactory and assure you that your concerns are being taken seriously.
We’d also like to inform you that we’re now featuring a traditional Balinese Dance show every Tuesday, Thursday, and Saturday from 8:00 PM to 8:30 PM, which will be available until December 2025. Alongside it we'll have other weekly activities & events such as cocktail party, canang making, and yoga through August 2025.
Our team is always striving to improve, and we sincerely hope we can welcome you back for a better experience in the near future.
Warm regards,
Watermark Hotel Bali Management
EW
Erlina W.
Leisure
9.4
/10
Reviewed 18 week(s) ago
Overall good. Especially the front office supervisor who is very helpful to the guest.
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear Erlina,
Thank you for your kind words. We’re so pleased to know you had a pleasant stay at Watermark Hotel Bali.
As part of your future visits, we invite you to enjoy our Balinese Dance performance, held at 20:00–20:30 on Tuesdays, Thursdays, and Saturdays, available through December 2025. Alongside it we'll have other weekly activities & events such as cocktail party, canang making, and yoga through August 2025.
We hope to welcome you back again soon.
Warm regards,
Watermark Hotel Bali Management
M***h
Staycation
9.4
/10
Reviewed 22 week(s) ago
The staff is friendly and helpful.
4 people find it helpful
Accommodation's Reply
04 Mar 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
DS
DAI S. C.
9.4
/10
Reviewed 23 week(s) ago
We stayed at Suite (family room), room conditions are super fantastic. But clear condition is a lil bit less. But other things are great. Only breakfast menu is a bit bored. Still good at that cheap price.
6 people find it helpful
Accommodation's Reply
04 Mar 2025
Dear Dai,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
JEHEZKIEL L.
Leisure
8.5
/10
Reviewed 23 week(s) ago
comfortable hotel...my child is comfortable in this hotel
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1 people find it helpful
Accommodation's Reply
04 Mar 2025
Dear Jehezkiel,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
Agung
Leisure
9.7
/10
Reviewed 24 week(s) ago
Thank you for taking care of us while we were staying at The Watermark Hotel and Spa. Everyone is so friendly, very helpful, and the service is excellent, great experience staying here. Thank you, until the next time we definitely will stay again at The Watermark Hotel and Spa 🙂😁🙏🏻
2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
M***n
8.8
/10
Reviewed 24 week(s) ago
This hotel has a great location which is near the airport and many attractions in both Seminyak and Kuta. Front agents were friendly and rapidly responding to me and my crew.
2 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
N***a
Leisure
10.0
/10
Reviewed 25 week(s) ago
Everywhere is close, if you want to find food, it's close because there are many sellers in front of the hotel, I recommend staying here again if you come back.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
t***a
Staycation
9.4
/10
Reviewed 26 week(s) ago
It was an enjoyable experience
1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
NW
Ninik W.
10.0
/10
Reviewed 26 week(s) ago
Comfortable, clean hotel, spacious and clean rooms, overall enjoy your stay
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Ninik,
Thank you for the review. To hear that you have a pleasant experience, especially for the rooms, at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
NA
Novita A. S.
9.7
/10
Reviewed 26 week(s) ago
The staffs are friendly and helpful during check in and out. The bed is also spacious and clean. Unfortunately, we turned on the lights for the room to be cleaned but when we returned at night, it had not been cleaned. Finally, we asked for toileters and drinks. The food is varied but unfortunately the taste is standard. Overall the hotel is comfortable and clean.
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Accommodation's Reply
10 Feb 2025
Dear Novita,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. However we do regret for inconvenience you have with us. We'll discuss this internally to make sure it's not gonna happen again.
We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
R***a
8.5
/10
Reviewed 26 week(s) ago
Stayed for two nights here. The room is spacious and has many facilities at a fairly affordable price. Maybe the only drawback is the parking area which is not so much, it is advisable to come not too late to get a parking space.
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3 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'll be glad to have you again with us.
Have a nice day.
Agung Arke / Asst Digital Marketing Manager
S***e
Leisure
8.8
/10
Reviewed 30 week(s) ago
Hotel staff are very friendly, helpful during early check in process. Helped find a functioning restroom when the restroom on the 1st floor was still under renovation.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear guest,
Thank you for the review. To hear that you have a pleasant experience at Watermark Hotel Bali is great for us. We always do our best to give an even better stay experience. We'd love to inform you that we'll have Balinese Dance show on 20.00-20.30 local time every Tuesday, Thursday, and Saturday until December 2025. Alongside it we'll have other weekly activities & events such as cocktail party, canang making, and yoga through August 2025.
We'll be glad to have you again with us.
Have a nice day.
Watermark Hotel Bali Management
J***n
Staycation
5.4
/10
Reviewed 30 week(s) ago
Horrible year end experience with this hotel. The promised year end celebration is much lower than expected. Trashes are everywhere on the hotel alleys. Extra fees of 350.000 rupiah is charged for each additional person. Breakfast food also tasted below average with little variety. For the room itself, toilet bidet is broken, TV was troublesome, and the room isn't exactly as comfortable for the price point of 1.2 mio rupiah.
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7 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear guest,
We truly appreciate you sharing your thoughts about your recent visit to Watermark Hotel Bali. We're very sorry to hear that your experience was less than satisfactory and assure you that your concerns are being taken seriously.
We’d also like to inform you that we’re now featuring a traditional Balinese Dance show every Tuesday, Thursday, and Saturday from 8:00 PM to 8:30 PM, which will be available until December 2025. Alongside it we'll have other weekly activities & events such as cocktail party, canang making, and yoga through August 2025.
Our team is always striving to improve, and we sincerely hope we can welcome you back for a better experience in the near future.
Warm regards,
Watermark Hotel Bali Management
Number of reviews per page
20
40
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