8.2
Very Good
From 2,257 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.8

Location

8.4

Service and Facilites

8.1

People often mention about Plaza Hotel Semarang
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Room Space (27)
Staff Friendliness (25)
Bedroom (24)
Surroundings (23)
Family Friendly (23)
Accessibility (22)
Hotel Area (22)
Bathroom (20)
Distance to City Center (18)
Check-in/out Time (17)
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Traveler Reviews Plaza Hotel Semarang

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40
Customer reviews
R***y
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8.2
/10
Reviewed 3 week(s) ago
It's quite okay, but the water from the tap smells a bit like iron.
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D***a
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10.0
/10
Reviewed 4 week(s) ago
Nice hotel, clean, comfortable, and the breakfast is delicious. However, there's no elevator to the second floor, so it's a bit of an effort if you're carrying a suitcase.
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RINA S. A.
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
It's very close to UNDIP. There are many food stalls.
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Accommodation's Reply
23 Aug 2025
Dear Ms. Rina, Warm greetings from Hotel Plaza Semarang. Thank you for sharing your experience during your stay at Hotel Plaza Semarang. We look forward to welcoming you back. Thank you.
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mutiara n. a.
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Business
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8.8
/10
Reviewed 9 week(s) ago
The food is delicious, the facilities are quite complete, the atmosphere is comfortable, and the service is friendly.
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Accommodation's Reply
23 Aug 2025
Dear Ms. Mutiara, Warm greetings from Hotel Plaza Semarang. Thank you for sharing your experience during your stay at Hotel Plaza Semarang. We look forward to welcoming you back. Thank you.
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s***i
icon-Leisure
Leisure
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8.2
/10
Reviewed 9 week(s) ago
The hotel area is full of food vendors, which I love. The bathrooms are clean, and the atmosphere is quiet. Next time, I'd like to stay in a cottage.
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Accommodation's Reply
23 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Plaza Semarang. Thank you for sharing your experience during your stay at Hotel Plaza Semarang. We look forward to welcoming you back. Thank you.
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R***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The hotel staff are friendly and helpful, both in the lobby, cleaning service, and in the restaurant. If I stay there again, I want to stay there. Cheap price, complete facilities, close to the city.
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3 people find it helpful
Accommodation's Reply
23 Aug 2025
Dear Sir/Madam, Warm greetings from Hotel Plaza Semarang. Thank you for sharing your experience during your stay at Hotel Plaza Semarang. We look forward to welcoming you back. Thank you.
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A Hendri C.
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Business
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8.5
/10
Reviewed 15 week(s) ago
friendly staff, easy access....close to cafe area
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mr. Hendri C, Warm Greetings from Hotel Plaza Semarang. We would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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Dwi I. F.
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Staycation
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8.4
/10
Reviewed 17 week(s) ago
This place quite like a Resort there is pool, the room was quite old. they gave you welcoming snack and afternoon coffee. I got room with leak wastafel, they fixed it but then we cant used it until the glue dry. we no problem with that until we got breakfast, for star 3 hotel it was lack of variation menu, all the menu Carbo with just little bit protein. I came at 7 am the omelete section run out but they didnt reffiled. Buffet protein only fish skin battered. compare with my previous hotel with same 3 star hotel and same price even in here quite higher is tottaly dissapointing.
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3 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Mrs. Dwi, Warm Greetings from Hotel Plaza Semarang. First of all, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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M***d
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Leisure
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7.4
/10
Reviewed 18 week(s) ago
The room is a bit dirty, the roof has a few holes, and small animals like ants, etc. can fall on it. The bathroom is quite clean, only the towels smell bad. Overall 6/10 if the price is under 300k per night, it might still be relevant and worth it. But I got it for around 350k, so it doesn't seem worth it. For 3 days, we were served breakfast with the same menu and a choice of 1 side dish. The door handle of the room was almost loose. And there are many more minuses.
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Accommodation's Reply
02 Jun 2025
Dear Sir, Warm greetings from Hotel Plaza Semarang. We would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We will immediately follow up on the information above, and we sincerely apologize and regret the inconvenience during your stay and we hope that this incident will not happen again. We look forward to welcoming you back to Hotel Plaza Semarang. Thank you
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M***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Graduation ceremony at Undip close to Muladi Dome, good room view of Semarang city, access to the hotel location close to the highway.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, Warm Greetings from Hotel Plaza Semarang. First of all, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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w***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 18 week(s) ago
Old hotel, but still comfortable, also doesn't smell old, the room is not stuffy, the bathroom is also fine, in the future I want to stay here again
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Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, Warm Greetings from Hotel Plaza Semarang. Previously, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you
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K***a
icon-Transit
Transit
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9.3
/10
Reviewed 20 week(s) ago
Strategic location, many places to eat around, spacious parking (can get private garage). Just need to improve the breakfast, everything is cold (nothing is warm). The omelet was cold, the fruit was also not fresh (pineapple), maybe it was peeled too long. But overall it's okay. Thank you.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, Warm greetings from Hotel Plaza Semarang. We would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We will immediately follow up on the information above, and we deeply apologize and regret the inconvenience during your stay and we hope that this incident will not happen again. We look forward to welcoming you back to Hotel Plaza Semarang. Thank you.
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J***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Nice and clean room Good food Easy access
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Accommodation's Reply
02 Jun 2025
Dear Sir/Madam, Warm Greetings from Hotel Plaza Semarang. First of all, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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Dedi P.
icon-Leisure
Leisure
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10.0
/10
Reviewed 22 week(s) ago
friendly staff at check in and check out, and restaurant.
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2 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mr. Dedi P, Warm Greetings From Hotel Plaza Semarang, First of all, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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Iwan F. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
The hotel is now equipped with a swimming pool. Satisfied staying here. Will stay here again next time.
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2 people find it helpful
Accommodation's Reply
03 May 2025
Dear Mr. Iwan F. P, Warm Greetings From Hotel Plaza Semarang, First of all, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The staff is quite friendly, the shower water is not hot, please fix it. I stayed in room no 119. Thanks.
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Accommodation's Reply
10 Apr 2025
Dear Madam, Warm greetings from Hotel Plaza Semarang. We would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We will immediately follow up on the information above, and we deeply apologize and regret the inconvenience during your stay and we hope that this incident will not happen again. We look forward to welcoming you back to Hotel Plaza Semarang. Thank you.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 25 week(s) ago
Friendly staff, but far from the city center. There is no lift at the hotel.
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Accommodation's Reply
11 Apr 2025
Dear Sir/Madam, Warm Greetings from Hotel Plaza Semarang. First of all, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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Muh R. H. P.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
I used to stay at this Plaza Hotel often, now it has changed for the better and more comfortable.
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Accommodation's Reply
11 Apr 2025
Dear Mr. Muh RH P, Warm Greetings from Hotel Plaza Semarang. Previously, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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Flora K.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 25 week(s) ago
message from traveloka asked for facilities with 2 single beds, it was ok when we arrived there we were told to add a fee because there was no 2 bed but when we added a fee, there was, the cleanliness of the bathroom and the bed sheets was lacking, the snacks provided in the room were already soft, the living room was more beautiful than the bedroom, the breakfast available was quite a lot, only fried rice, the others were finished, hopefully this will be of concern...
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1 people find it helpful
Accommodation's Reply
03 May 2025
. Dear Mrs. Flora to, Warm greetings from Hotel Plaza Semarang, First of all, we would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We will immediately follow up on the information above, and we deeply apologize and regret the inconvenience during your stay and we hope that this incident will not happen again. We look forward to welcoming you back to Hotel Plaza Semarang. Thank you.
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Neng A. N.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Stayed here because I was in transit after a tour. The experience of staying here was comfortable. The hotel is old but in terms of employees, they are all friendly. For cleanliness, the room is clean, but it seems like the sheets and towels need to be replaced with new ones. For the food, it's delicious. There is a children's playground. There is also a swimming pool. I happened to book a deluxe room, the room is spacious, got a large 1-door refrigerator, and there is a bathtub. For the price, it's worth it. Thank you. It will be the hotel of choice if I go to Semarang again.
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Accommodation's Reply
14 Apr 2025
Dear Mrs. Neng A. N, Warm Greetings from Hotel Plaza Semarang. We would like to thank you for sharing your experience while staying at Hotel Plaza Semarang. We look forward to your return. Thank you.
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Number of reviews per page
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