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Sentra Hotel

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Overall Ratings & Reviews Sentra Hotel

Traveloka (187)

7.8

Pleasant

From 187 reviews

Provided by travelers on

Cleanliness

7.6

Room Comfort

7.7

Meal

7.8

Location

8.5

Service and Facilites

8.0

People often mention about Sentra Hotel

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Ambiance (5)

Bedroom (5)

Bathroom (4)

Distance to City Center (2)

Accessibility (2)

Room Space (2)

Soundproof (2)

Surroundings (1)

Staff Friendliness (1)

Activity Option (1)

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Traveler Reviews Sentra Hotel

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Customer reviews

B***i

Business

8.5

/10

Reviewed 5 week(s) ago

Recommended place to stay for anyone who is looking for a low budget hotel, because the location is still in the city center near the famous Ampera Bridge and BKB.

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Dadang

Business

8.5

/10

Reviewed 6 week(s) ago

cheap, comfortable, but there is no elevator...

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ACHMADEF

Staycation

6.4

/10

Reviewed 12 week(s) ago

Strategic location in the middle of the city center and near the mall, standard service, comfort and cleanliness of the rooms are lacking

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1 people find it helpful

Accommodation's Reply

13 Sep 2025

Hi Achmadef, Thank you for sharing your experience after staying at Sentra Hotel. Your suggestions and feedback have been very helpful in improving Sentra Hotel to make it even better than it is now. We hope you will recommend Sentra Hotel to your colleagues and friends. We also look forward to welcoming you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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z***o

Leisure

10.0

/10

Reviewed 24 week(s) ago

clean room and friendly receptionist

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2 people find it helpful

Accommodation's Reply

13 Sep 2025

Hi Sir/Madam, Thank you for sharing your experience after staying at Sentra Hotel. Your suggestions and feedback have been very helpful in improving Sentra Hotel to be even better than it is now. We hope you will recommend Sentra Hotel to your colleagues and friends. We also look forward to welcoming you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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M***h

Business

10.0

/10

Reviewed 45 week(s) ago

Good breakfast, friendly staff, quiet atmosphere, close to everywhere

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1 people find it helpful

d***e

Staycation

6.0

/10

Reviewed 52 week(s) ago

The sheets I think were not changed. There were stains from who knows what. And there was no coffee pot. The bathroom was very small. Cramped and the room was lacking.

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6 people find it helpful

Accommodation's Reply

09 Dec 2024

. Hi, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input provided are very helpful for us in improving Sentra Hotel so that it can be much better than it is now. For large rooms, you can try our superior room type which is more spacious and more comfortable. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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Ruth R. G.

Staycation

6.3

/10

Reviewed 56 week(s) ago

The bed and equipment were not clean, the room size was very small.

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2 people find it helpful

Accommodation's Reply

02 Nov 2024

Hi Ruth, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input provided are very helpful for us in improving Sentra Hotel so that it can be much better than it is now. We provide superior room types for larger room sizes, you can try choosing a superior room type next time. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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I***l

Leisure

8.8

/10

Reviewed 56 week(s) ago

Very strategic location, can walk from Cinde LRT.

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3 people find it helpful

Accommodation's Reply

02 Nov 2024

Hi, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input provided are very helpful for us in improving Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operation Manager.

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T***a

8.5

/10

Reviewed 77 week(s) ago

Please fix and clean the room again, the walls are very dirty, the bathroom is dirty, the sheets are also dirty.

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1 people find it helpful

Accommodation's Reply

02 Jul 2024

Hi Tiara, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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RADINOPIANTO

9.7

/10

Reviewed 84 week(s) ago

Aksennya mudah dan pelayanan bagus.

1 people find it helpful

RADINOPIANTO

9.7

/10

Reviewed 86 week(s) ago

Akses mudah dan pelayanan bagus.

2 people find it helpful

Accommodation's Reply

05 Apr 2024

Hi Radinopianto, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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NURKHOLIS

9.7

/10

Reviewed 90 week(s) ago

Nyaman dan enakk, recommended buat kalian yang mau nginep untuk liburan.

3 people find it helpful

Accommodation's Reply

05 Apr 2024

Hi Nurkholis, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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Muhammad

9.4

/10

Reviewed 91 week(s) ago

Kami sangat puas dengan pelayanan disni.

2 people find it helpful

Accommodation's Reply

26 Feb 2024

Hi Muhammad Havis, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given have really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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Vera d. a.

8.5

/10

Reviewed 93 week(s) ago

Untuk lokasi strategis, cuma sedikit kurang nyaman dengan dindingnya yang sudah berjamur. Pelayanan oke. Mudah mencari makanan. Saran dicat ulang biar lebih kelihatan bersih.

2 people find it helpful

Fariza A.

6.9

/10

Reviewed 99 week(s) ago

Awalnya memilih hotel ini karena letaknya yang sangat strategis, tapi ternyata area parkirnya kurang aman apalagi kami menginap kena hari Minggu dimana area parkir rame dengan motor karena ada buka pasar cinde. 1 Ban beserta velg mobil kami hilang dicuri 😭 tapi Alhamdulillahnya pihak hotel mau tanggung jawab dan menggantinya. Jadi pelajaran buat kami untuk lebih selektif lagi memilih hotel terutama area parkir harus aman. Kalau untuk keramahan dan fasilitas saya acungi jempol bagus semua, hanya area parkir saja yang minus 🙏.

4 people find it helpful

Accommodation's Reply

22 Jan 2024

Hi Fariza Anggraini, Thank you for sharing your experience after staying at Sentra Hotel. Sorry for the inconvenience during your stay at our hotel. The suggestions and input given really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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Fariza A.

6.9

/10

Reviewed 99 week(s) ago

Awalnya memilih hotel ini karena letaknya yang sangat strategis, tapi ternyata area parkirnya kurang aman apalagi kami menginap kena hari Minggu di mana area parkir rame dengan motor karena ada buka Pasar Cinde. 1 Ban beserta velg mobil kami hilang dicuri 😭 tapi Alhamdulillahnya pihak hotel mau tanggung jawab dan menggantinya. Jadi pelajaran buat kami untuk lebih selektif lagi memilih hotel terutama area parkir harus aman. Kalau untuk keramahan dan fasilitas saya acungi jempol bagus semua, hanya area parkir saja yang minus 🙏.

1 people find it helpful

Accommodation's Reply

22 Jan 2024

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LATIFAH H.

6.2

/10

Reviewed 100 week(s) ago

The room is spacious, the bathroom is clean, the T lights up well even though the signal is some of the problems, but the dirty blanket has lots of stains, and the room also has several mosquitoes. Hotel access to the city is very close, you can walk. Parking is not convenient, because it is on the side of the road. For good and friendly service.

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3 people find it helpful

Accommodation's Reply

02 Jan 2024

Hi Latifah Hanif, Thank you for sharing your experience after staying at Sentra Hotel. The suggestions and input given really helped us in improving the Sentra Hotel so that it can be much better than it is now. We hope you can recommend Sentra Hotel to your colleagues and friends. And we hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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ANDRI

9.4

/10

Reviewed 101 week(s) ago

Recommended, for travelers at Palembang International City.

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2 people find it helpful

Accommodation's Reply

22 Dec 2023

Hi Andri Ardilles, Thank you for sharing your experience after staying at Sentra Hotel. We hope you can recommend our hotel to your colleagues and friends. We hope to welcome you back to Sentra Hotel in the near future. Best regards, Operations Manager.

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RADINOPIANTO

9.7

/10

Reviewed 129 week(s) ago

Comfortable and easy access, shopping everywhere is good, not as complicated as other hotels.

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6 people find it helpful

Kurdi U.

6.0

/10

Reviewed 132 week(s) ago