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Green Valley Resort Baturraden Purwokerto

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Overall Ratings & Reviews Green Valley Resort Baturraden Purwokerto

Traveloka (1,340)

Other sources (3)

7.9

Pleasant

From 1,340 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

7.9

Meal

7.8

Location

8.2

Service and Facilites

7.9

People often mention about Green Valley Resort Baturraden Purwokerto

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Bedroom (30)

Ambiance (29)

Bathroom (28)

Room Space (26)

Taste (26)

Family Friendly (25)

Staff Friendliness (22)

Surroundings (21)

Variety (21)

Accessibility (20)

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Traveler Reviews Green Valley Resort Baturraden Purwokerto

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Customer reviews

d***s

Staycation

9.7

/10

Reviewed 5 day(s) ago

I had a very memorable stay here. All rooms have bathtubs, and the staff was very helpful. Although it's an older hotel, it's well-maintained and the facilities are kid-friendly. Keep up the good work!!!

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2 people find it helpful

F***i

Business

7.1

/10

Reviewed 6 day(s) ago

The only downsides were the hard mattress and the tiny shower head. The spring bed had old springs. The atmosphere was okay, although a bit spooky because it was so quiet and had an old hotel vibe.

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b***i

7.9

/10

Reviewed 3 week(s) ago

The staff are okay, but the bathroom smells of urine. The deluxe type doesn't have a smart TV. I also ordered a single bed, but it turned out to be a double bed, which was pushed aside.

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I***h

10.0

/10

Reviewed 7 week(s) ago

Friendly service, clean place. I definitely won't regret staying at Green Valley.

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2 people find it helpful

A***n

Staycation

8.6

/10

Reviewed 8 week(s) ago

I booked an executive room with a valley and pool view. Initially, the guard wanted a parking view, but I protested because it didn't meet my expectations. Finally, I switched to a room upstairs. It was quite pleasant, comfortable, and quiet. The room was spacious. The kids enjoyed it. The children's pool was quite safe. It was a shame the mattress wasn't soft enough, it felt like wire, and the bathroom door was broken and couldn't be locked. There was no doormat either. Breakfast was standard, tasted mediocre, and the menu lacked variety. The service was less than friendly, but the receptionist was friendly. The TV wasn't a smart TV yet.

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2 people find it helpful

Accommodation's Reply

21 Oct 2025

Best regards, Thank you for taking the time to write a review of your stay at Green Valley Resort Baturraden. We appreciate your comments regarding the room layout, the comfort of the bed, the condition of the bathroom door, the variety and quality of the breakfast. We apologize for any inconvenience you may have experienced, particularly regarding the unfriendly service in some areas and the facilities that did not meet your expectations. We will address these matters immediately to improve the comfort of our future guests. We are very pleased to hear that you were comfortable with the ambiance of our rooms, the safety of the children's pool and the friendliness of our receptionists. Thank you for your trust and helpful feedback. We look forward to providing you with an even better experience on your next visit. Sincerely, Green Valley Resort Baturraden Management

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S***a

Leisure

9.6

/10

Reviewed 8 week(s) ago

The hotel is very spacious, both the room and the parking lot. One of the best places to stay if you come with a car.

1 people find it helpful

E***h

Staycation

6.8

/10

Reviewed 9 week(s) ago

The hotel and restaurant are quiet and need to liven up the atmosphere. A beehive in the parking lot could be a risk to guests. The AC needs servicing.

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F***a

Leisure

8.3

/10

Reviewed 12 week(s) ago

Everything is okay, there is a small suggestion that the smoking area can be made in one location only, because even though you have chosen a non-smoking room, when you go to the balcony there are still people smoking from the neighboring rooms.

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2 people find it helpful

Eka F. F.

Staycation

10.0

/10

Reviewed 13 week(s) ago

The hotel staff is friendly, the food is also delicious, basically this is a family friendly hotel.

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A***y

Staycation

10.0

/10

Reviewed 14 week(s) ago

I have stayed here several times and have always been satisfied. The staff are friendly and very helpful, especially when I bring my parents. They lent me a wheelchair during my stay.

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1 people find it helpful

M***A

Staycation

8.5

/10

Reviewed 15 week(s) ago

This hotel actually has a lot of room for improvement in all aspects. It would be a shame to leave it in its current condition. The facilities are quite outdated, the room doors are difficult to open, the playground is broken, the in-room telephones are unusable, the corridor and room floors are slippery (risk of slipping when wet due to swimming), the amenities are basic, and the hot water is sometimes smooth and sometimes not. For a short staycation, it's still quite okay because the location is quite close to the Baturraden tourist area and its surroundings.

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Muhammad B. F.

Staycation

6.9

/10

Reviewed 17 week(s) ago

The food (fried rice, noodles, crispy chicken) was bland except for the meatballs. The mendoan was delicious, the fried egg was too salty, and the Wi-Fi in the room was unusable. A hotel as nice as this is a waste if it's not well maintained. The food quality needs to be improved to attract repeat guests. The rooms also need to be cleaned more thoroughly to avoid dust. The trees in the parking lot need to be replaced as they are potential caterpillar hotspots. We requested a double bed, but the receptionist said only single beds were available, so the hotel staff had to Hollywood in. When we stayed, there were about 10 rooms occupied.

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1 people find it helpful

Ken T. P. D.

9.4

/10

Reviewed 17 week(s) ago

Thank God, it was a great second stay here. Paid 371,500 for an executive room with a pool view and free breakfast. A 5-year-old child was charged 50,000 rupiah for breakfast. The AC was a bit noisy but that's okay. The TV was big but a bit blurry and not yet a smart TV. The service was friendly, and the cleanliness was okay. Thank you, Green Valley.

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i***i

Staycation

8.7

/10

Reviewed 19 week(s) ago

When I checked in late at night, there was no security guard to direct parking, but the large parking lot made it easy to park my vehicle. The room was up to standard, with standard amenities, but the cleanliness was lacking, as evidenced by the dust on the table. I stayed on a weekday hoping it wouldn't be too crowded, but it turned out I was with junior high school kids and wanted to swim. It turns out the pool is open to the public. The breakfast menu is standard, and children over 3 years old are charged 50,000 Rupiah. It's quite pricey, as I asked for an omelet, which took a long time to be made, but the staff said it was busy, and it wasn't made. Other than that, this hotel was quite enjoyable and kid-friendly. Thank you

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t***a

Leisure

10.0

/10

Reviewed 20 week(s) ago

Great, recommended. Clean place, friendly service, delicious food.

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1 people find it helpful

H***i

Leisure

8.5

/10

Reviewed 21 week(s) ago

Got a suite room even though the condition is a bit old but still comfortable

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1 people find it helpful

R***y

Leisure

9.7

/10

Reviewed 21 week(s) ago

A comfortable, safe, and very memorable hotel with great facilities. There's a swimming pool, beautiful views, and a delicious breakfast with lots of choices. I'd love to stay here again with my family. Thank you Green Valley.🥰

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titik p.

Leisure

8.0

/10

Reviewed 22 week(s) ago

Recommended, very comfortable for bringing family, cool air, good facilities, clean, friendly staff and breakfast with a varied menu.

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E***i

Leisure

6.2

/10

Reviewed 22 week(s) ago

got a room with a leaking bathtub, making the bathroom wet all the time. The table and chairs were also dusty

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R***y

Staycation

8.8

/10

Reviewed 22 week(s) ago

It was a great experience staying here. The ambiance was calm and relaxing. The room was huge for 2 people. The bathtub was the MVP 🤘

1 people find it helpful

Accommodation's Reply

08 Jul 2025

Warm greetings from Mr./Mrs. R*y. Thank you for taking the time to give your review, we are very happy to serve you and your family during your vacation. Hopefully your vacation at Green Valley will be a beautiful memory. We look forward to your return.

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