l***e

Business

7.4

/10

Reviewed 2 week(s) ago

There were bedbugs in my bed, and I was bitten. The first night, I smelled a strange odor in the bed, but I didn't recognize it; it was stinging. After I thought it might be the smell of insect repellent, on the second day, bite marks appeared on my hands, shoulders, and face. It was really annoying and disappointing. My hands were swollen, and my activities were disrupted.

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Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for taking the time to leave a positive review and a 7.0 rating for Santika Premiere Hayam Wuruk, Jakarta via Traveloka. We apologize if there were any inconveniences during your stay. We have taken the necessary steps to ensure this does not happen again in the future. We are glad you enjoyed the hospitality and excellent service from our staff. We will be happy to use your feedback as evaluation material and as part of our commitment to improving the quality of service to our guests in the future. Your input is very important. We hope this will not deter you from staying again in the future. Thank you, and we look forward to welcoming you again soon. Warmest Regards, Hendra Gunawan | General Manager

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H***l

Staycation

10.0

/10

Reviewed 3 week(s) ago

The hotel is nice, clean and comfortable.

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Accommodation's Reply

13 Jul 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.

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F***o

Staycation

9.4

/10

Reviewed 4 week(s) ago

Very good. The price is commensurate with the quality provided.

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Accommodation's Reply

13 Jul 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.

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S

Supia

Leisure

8.5

/10

Reviewed 4 week(s) ago

Clean rooms, varied and delicious breakfast, friendly service, smooth Wi-Fi.

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Accommodation's Reply

13 Jul 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.

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H***a

10.0

/10

Reviewed 4 week(s) ago

It was a great stay here, I really liked the variety of food menu. Thank you.

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Accommodation's Reply

13 Jul 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan, General Manager.

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A***y

Business

8.5

/10

Reviewed 10 week(s) ago

Hotel staff are friendly at check in and check out.

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3 people find it helpful

Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.

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T***y

Business

9.7

/10

Reviewed 10 week(s) ago

Unfortunately, there was an event there, so we got the remaining connecting room. The neighbors were quite noisy, making it hard to sleep. But the hotel staff was responsive when there were complaints, overall it was good.

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1 people find it helpful

Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.

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Rizqi N. N.

Business

10.0

/10

Reviewed 10 week(s) ago

Very comfortable staying here

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Accommodation's Reply

01 Aug 2025

Dear Mr./Ms. Rizqi, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.

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Rizqi N. N.

10.0

/10

Reviewed 10 week(s) ago

friendly and helpful hotel staff...

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Accommodation's Reply

01 Aug 2025

Dear Mr./Ms. Rizqi, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.

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b***i

Staycation

10.0

/10

Reviewed 10 week(s) ago

Very responsive and clean rooms, breakfast also has many variations.

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1 people find it helpful

Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.

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b***i

Staycation

10.0

/10

Reviewed 10 week(s) ago

The staff is friendly and responsive, the hotel is also comfortable.

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1 people find it helpful

Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for your review and rating of our hotel. We are delighted that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team looks forward to welcoming you back. Best regards, Hendra Gunawan | General Manager.

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G***t

Business

10.0

/10

Reviewed 11 week(s) ago

What a cool experience staying at this hotel.

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Accommodation's Reply

20 May 2025

Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.

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selamat

Business

10.0

/10

Reviewed 11 week(s) ago

friendly and diligent staff. the absorption is also delicious

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Accommodation's Reply

20 May 2025

Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.

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GA

Gabriel A. H.

8.5

/10

Reviewed 13 week(s) ago

Friendly staff, I often stay here.

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Accommodation's Reply

20 May 2025

Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, General Manager.

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TA

Taufik A.

9.7

/10

Reviewed 13 week(s) ago

Strategically located hotel in the city center.

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Accommodation's Reply

20 May 2025

Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.

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L***g

10.0

/10

Reviewed 13 week(s) ago

Very cool and luxurious. The food is delicious and the atmosphere is cool. What about MLM?

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1 people find it helpful

Accommodation's Reply

20 May 2025

Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.

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D***y

8.5

/10

Reviewed 15 week(s) ago

The service was good and the breakfast was ok too.

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Accommodation's Reply

08 May 2025

Dear Sir/Madam. Thank you for your assessment and rating of our hotel. We are glad that you enjoyed your stay at Hotel Santika Premiere Hayam Wuruk Jakarta. The entire hotel team is looking forward to welcoming you back. Warm regards, Hendra Gunawan. General Manager.

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h***o

Leisure

9.0

/10

Reviewed 17 week(s) ago

The AC is not cold enough. Everything else is okay.

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Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for taking the time to leave a positive review and a 9.0 rating for Santika Premiere Hayam Wuruk, Jakarta via Traveloka. We apologize if there were any inconveniences during your stay. We have taken the necessary steps to ensure this does not happen again in the future. We are glad you enjoyed the hospitality and excellent service from our staff. We will be happy to use your feedback as evaluation material and as part of our commitment to improving the quality of service to our guests in the future. Your input is very important. We hope this will not deter you from staying again in the future. Thank you, and we look forward to welcoming you again soon. Warmest Regards, Hendra Gunawan | General Manager

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T***i

10.0

/10

Reviewed 18 week(s) ago

The staff are friendly and very informative.

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1 people find it helpful

Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for giving Hotel Santika Premiere Hayam Wuruk Jakarta a positive review and a 10.0 rating on Traveloka. We are glad you enjoyed the quality of the food, the comfort of the room, the cleanliness of the hotel area, and the friendliness of the staff. Your review can help others in choosing accommodations, restaurants, and meeting rooms. Thank you. We look forward to welcoming you back again soon. Warm regards, Hendra Gunawan | General Manager

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A***f

10.0

/10

Reviewed 20 week(s) ago

Recommended hotel, thank you.

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Accommodation's Reply

01 Aug 2025

Dear Sir/Madam, Thank you for giving Hotel Santika Premiere Hayam Wuruk Jakarta a positive review and a 10.0 rating on Traveloka. We are glad you enjoyed the quality of the food, the comfort of the room, the cleanliness of the hotel area, and the friendliness of the staff. Your review can help others in choosing accommodations, restaurants, and meeting rooms. Thank you. We look forward to welcoming you back again soon. Warm regards, Hendra Gunawan | General Manager

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Overall Ratings & Reviews Hotel Santika Premiere Hayam Wuruk Jakarta

Explore Hotel Santika Premiere Hayam Wuruk Jakarta

8.9

8.8

8.6

8.8

8.8

Traveler Reviews Hotel Santika Premiere Hayam Wuruk Jakarta

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