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Traveloka (1,424)

8.3

Very Good

From 1,424 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about Hotel Palm Banjarmasin

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Bedroom (16)

Bathroom (16)

Accessibility (15)

Staff Friendliness (15)

Distance to City Center (14)

Check-in/out Time (14)

Ambiance (14)

Room Space (14)

Surroundings (12)

Hotel Area (12)

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Traveler Reviews Hotel Palm Banjarmasin

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Customer reviews

Joko S.

10.0

/10

Reviewed 2 week(s) ago

Comfortable, clean close to city center.

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Accommodation's Reply

12 Aug 2025

Dear Mr. Joko Susanto, Thank you for your excellent review. We are very pleased that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management of Hotel Palm Banjarmasin.

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G***t

10.0

/10

Reviewed 5 week(s) ago

Friendly staff and fast check-in process

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Accommodation's Reply

25 Jul 2025

Dear G*t, Thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin

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Amy R.

8.5

/10

Reviewed 7 week(s) ago

quite satisfactory and the hotel is clean

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Accommodation's Reply

09 Jul 2025

Dear Ms. Amy R., Thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin

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A***e

Transit

9.7

/10

Reviewed 10 week(s) ago

Recommended for budget hotels, food variety is lacking, but sufficient and comfortable, according to budget. Really worth it.

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Accommodation's Reply

18 Jun 2025

Dear A*e. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin

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F***r

Staycation

9.4

/10

Reviewed 14 week(s) ago

Yesterday we lost an earring, we just realized it in the afternoon and told the staff, thank God it took less than 3 hours to get the earring and we were able to pick it up. Thank you for the credibility of the hotel and its staff.

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3 people find it helpful

Accommodation's Reply

20 May 2025

Dear F*r. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin

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Y***i

Business

10.0

/10

Reviewed 14 week(s) ago

The hotel staff was very friendly and very helpful at check in.

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Accommodation's Reply

09 Jul 2025

Dear Y*i, thank you for your excellent review. We are very happy that you had a pleasant experience. We prioritize the experience and comfort of our guests. Thank you for your excellent review, and we look forward to welcoming you back. Best regards, Management, Hotel Palm Banjarmasin

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S***i

8.5

/10

Reviewed 14 week(s) ago

The place is comfortable, the room is spacious and clean.

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Accommodation's Reply

09 Jul 2025

Dear S*i. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin

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S***i

8.5

/10

Reviewed 14 week(s) ago

The place is comfortable, the rooms are spacious and clean.

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Accommodation's Reply

20 May 2025

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E***e

8.2

/10

Reviewed 15 week(s) ago

For the staff it's ok. The pillows are thin and smell of hair oil. The breakfast stock is limited.

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1 people find it helpful

Accommodation's Reply

09 May 2025

Dear E*e, We are very grateful for your comments regarding your visit to Hotel Palm Banjarmasin. However, we apologize for the inconvenience you experienced. We will immediately make improvements so that similar things do not happen again in the future. Your review can help us, to continue to improve our services in the future. We hope to welcome you back in the future and continue to make Hotel Palm Banjarmasin your preferred accommodation while traveling in Banjarmasin. Best regards Management Hotel Palm Banjarmasin

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A***a

Staycation

9.4

/10

Reviewed 16 week(s) ago

The place is really nice, very cozy, but if only there could be more power outlets, hehe, the rest is really good

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Accommodation's Reply

09 May 2025

Dear A*a. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards from the Management of Hotel Palm Banjarmasin

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Ike D.

Transit

9.4

/10

Reviewed 17 week(s) ago

the best hotel I've ever visited, very satisfying, the staff is friendly and very helpful. check out at 12 but leave your stuff until night is still allowed and come back to get your stuff and then be allowed to wait for the travel on the lobby chair for a long time. thank you palm hotel, continue to be successful.. 🥰

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2 people find it helpful

Accommodation's Reply

28 Apr 2025

Dear Mrs. Ike D. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasin

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W***A

Staycation

10.0

/10

Reviewed 18 week(s) ago

The hotel staff are very friendly and really helpful during the check in and check out process, the rooms are comfortable, clean and very quiet, I really recommend staying here, at an affordable price you can get a room with complete facilities and near the city center.

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1 people find it helpful

Accommodation's Reply

23 Apr 2025

Dear W*A. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasin

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Elin R.

Staycation

10.0

/10

Reviewed 21 week(s) ago

Room beyond expectation. Because the hotel is quite old in Banjarmasin and there are many new hotels nearby 😊 After renovation some time ago the room condition is good, the bathroom is clean and dries quickly, the water is smooth. Nice pleasant experience after a long time not staying at the Palm Hotel. Last in 2009.

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4 people find it helpful

Accommodation's Reply

01 Apr 2025

Dear Mrs. Elin R. Thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasin

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A***i

Staycation

10.0

/10

Reviewed 22 week(s) ago

The staff is friendly to customers who come, the place is also comfortable

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1 people find it helpful

Accommodation's Reply

26 Mar 2025

Dear A*i thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasi

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H***n

Leisure

9.7

/10

Reviewed 25 week(s) ago

It's worth it, the room size and price are appropriate, and the plus is that it's close to the city center too, so it's convenient if you want to go out, you can also find food stalls nearby, and you can definitely hear the call to prayer.

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Accommodation's Reply

03 Mar 2025

Dear H*n thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasin

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M***s

10.0

/10

Reviewed 25 week(s) ago

Recommendation for family, continued success

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Accommodation's Reply

03 Mar 2025

Dear M*s thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasin

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V***a

5.4

/10

Reviewed 27 week(s) ago

I booked a superior room but the facilities did not match those listed and paid for.

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1 people find it helpful

Accommodation's Reply

18 Feb 2025

Dear V*a, We are very grateful for your comments regarding your visit to Hotel Palm Banjarmasin. However, we apologize for the inconvenience you experienced. We will immediately make improvements so that similar things do not happen again in the future. Your review can help us, to continue to improve our services in the future. We hope to welcome you back in the future and continue to make Hotel Palm Banjarmasin your preferred accommodation while traveling in Banjarmasin. Best regards Management Hotel Palm Banjarmasin

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K***I

10.0

/10

Reviewed 28 week(s) ago

Good recommended for those who want to staycation

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1 people find it helpful

Accommodation's Reply

12 Feb 2025

Dear ke*I thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasin

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P***s

Leisure

8.1

/10

Reviewed 29 week(s) ago

Clean room and friendly staff. Check in took a while and wifi was not good.

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Accommodation's Reply

01 Feb 2025

Dear valued p*s, We are very grateful for your comments regarding your visit to Hotel Palm Banjarmasin. However, we apologize for the inconvenience you experienced. We will immediately make improvements so that similar things do not happen again in the future. Your review can help us, to continue to improve our services in the future. We hope to welcome you back in the future and continue to make Hotel Palm Banjarmasin your preferred accommodation while traveling in Banjarmasin. Best regards Management Hotel Palm Banjarmasin

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M***d

Business

9.7

/10

Reviewed 31 week(s) ago

area near city, easy access, clean rooms, friendly staff

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1 people find it helpful

Accommodation's Reply

24 Jan 2025

Dear M*d thank you for giving a very good review. We are very happy that you had a pleasant experience. We put the experience and comfort of our guests as our priority. Thank you for your very good review and we look forward to welcoming you back. Best regards Management of Hotel Palm Banjarmasin

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