8.2
Very Good
From 1,444 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

8.0

Meal

7.7

Location

8.5

Service and Facilites

8.0

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Traveler Reviews Super OYO Capital O 989 Audah Guesthouse Syariah

Number of reviews per page
20
40
Customer reviews
Hari Wahjono
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6.1
/10
Reviewed 145 week(s) ago
The room was not clean and smelled of cigarettes, I was also asked to pay extra.
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Annisa P.
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6.2
/10
Reviewed 146 week(s) ago
Got not really clean room and bed sheets.
1 people find it helpful
Accommodation's Reply
29 Dec 2022
Hi, Annisa! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead Regards, Eva
fauzan w. y.
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5.9
/10
Reviewed 147 week(s) ago
Hear this out guys, this is quite cruicial, but the receptionist asks for more money to be able to check in with the excuse that if it's sold at that price, don't you enter? Then why is the price quoted at that price?
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emen
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6.6
/10
Reviewed 166 week(s) ago
The mattress needs to be replaced, there are mosquitoes, the phone signal does not arrive in the room. There is no space for prayer in the room.
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1 people find it helpful
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Mohammad G. F. E.
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5.2
/10
Reviewed 167 week(s) ago
The room was very damp and it smelt unpleasant throughout my two-day stay there. I asked for some air freshener but they didn't have it. There were some leakages on the bathroom ceiling right above the closet. The air conditioner didn't work properly, as it wasn't cool and made weird loud noises at times. The bed sheets were horrible — stains everywhere and I'm pretty sure it wasn't changed after the previous customer stayed because the smell was horrible. No towel was provided unless you ask the receptionist, but when I asked for one, they gave me a towel that was so smelly like it had been stored in their cupboard for years. The smell lingered in the bathroom, so I had to ask for another towel. The receptionist was frustatingly super slow as well.
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Delviadri A.
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6.3
/10
Reviewed 168 week(s) ago
Lokasinya dan fasilitas penunjang lainnya sih top banget, nyari makan/cemilan gampang, didepan pintu masuk hotel ada circle ke dan ATM. AC nya juga dingin banget, udah ada water heater nya juga walau kadang suka mati. Bawa motor aman karena ada securitynya. Kekuranganya adalah di peralatan mandi dmna kita ga dikasih handuk, sabun untuk 1 orang, kondisi kasur yang sudah melengkung dan bantal juga kurang bagus, ga dikasih air mineral di kamar, lemari yang udah cukup tua, kamar yang kurang kedap suara. Kemarin sih ga dikasih user & pass Wi-Fi dan di kamar ga ada sinyal. But overall untuk harga segitu udah lumayanlah ya buat numpang tidur aja. Plis banget minimal di kasih air mineral dan handuk ya.
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2 people find it helpful
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Agus S.
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9.7
/10
Reviewed 169 week(s) ago
A budget hotel that is quite recommended and close to the city center is also surrounded by various culinary delights.
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NORLINA B. R.
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5.2
/10
Reviewed 171 week(s) ago
The rooms are cramped, smelly, the air conditioner is not cold.
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Accommodation's Reply
01 Jul 2022
Hi, thanks for taking your valuable time to rate us. We apologize for the inconvenience and we will definitely try our best to meet your expectations in the future. Regards, Simon
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ahmad r.
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9.4
/10
Reviewed 174 week(s) ago
The rooms are good for a low budget stay .
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Accommodation's Reply
30 Jun 2022
Hi, Ahmed! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
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Enrico A.
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10.0
/10
Reviewed 174 week(s) ago
It's nice to stay here, access to everywhere is easy. Near the hotel there are many food vendors. Clean place, really worth it at cheap prices. Thanks!
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3 people find it helpful
Accommodation's Reply
30 Jun 2022
Thank you for rating us, Enrico, Your review made our day. We hope to please you with our services. Greetings, Jane!
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Alwyn
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5.8
/10
Reviewed 178 week(s) ago
Not clean and not comfortable.
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1 people find it helpful
Nandiah
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4.8
/10
Reviewed 184 week(s) ago
Can't get towels, dirty employees, dirty rooms,
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4 people find it helpful
Accommodation's Reply
06 Apr 2022
Hi, Nadine! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia
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Trezna L. S.
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8.7
/10
Reviewed 185 week(s) ago
At that time, I just didn't get a towel, I said it was finished, wow.
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Accommodation's Reply
24 Mar 2022
Hi, Thank you very much for the positive rating. It seems that you are not completely satisfied with our service, we have highlighted the matter to our concerned team to ensure a comfortable and relaxing stay in the future. Regards, Jackson
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Yenita Riviani
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4.8
/10
Reviewed 192 week(s) ago
Sangat-sangat ga recommend at all. Tidak sesuai dengan apa yang di upload di aplikasi. Kamar sempit sekali, pengap dan bau, sprei kotor, kamar mandi bau, cat dinding berjamur, bahkan ada stop kontak yang bolong dan tidak diperbaiki.
+5
3 people find it helpful
raharja p.
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9.1
/10
Reviewed 194 week(s) ago
Overall clean room and bath room, but there are small red stain on the blanket.
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Accommodation's Reply
16 Feb 2022
Hi Primarizqi. Thank you so much for the positive rating. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Kiswari!
Rendy D.
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8.0
/10
Reviewed 195 week(s) ago
The rooms are okay but it's difficult to park the car.
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1 people find it helpful
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Lea D.
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5.7
/10
Reviewed 200 week(s) ago
Advance jutek employees, wifi, facilities. Bismillah no longer given permission to stay here again. Kapok.
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Syahrul M.
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6.3
/10
Reviewed 201 week(s) ago
Cracked room walls, no towels.
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1 people find it helpful
syafira n.
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6.0
/10
Reviewed 201 week(s) ago
Does not match the photos of the rooms and rooms given. The one in the photo is spacious and nice. When I arrived, I was given a very narrow room. No signal here.
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1 people find it helpful
selly m.
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5.1
/10
Reviewed 207 week(s) ago
As soon as I opened the door there was a cockroach. Not very service. No conscience. The rooms also don't match the photos. It's not really recommended.
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1 people find it helpful
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