8.1
Very Good
From 533 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

8.0

Location

8.3

Service and Facilites

8.2

People often mention about Hotel Netral Jombang
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Distance to City Center (6)
Staff Friendliness (6)
Bedroom (6)
Surroundings (5)
Accessibility (5)
Bathroom (5)
Family Friendly (4)
Room Space (4)
Wifi (3)
Ambiance (3)
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Traveler Reviews Hotel Netral Jombang

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40
Customer reviews
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
There are lots of food around the hotel, access to anywhere is very easy and the hotel also provides cheap motorbike rentals.
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t***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Ordering food to be delivered to the room took a while. Got a room on the 3rd floor but the water was flowing smoothly and the AC was cold and comfortable enough.
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Taufan B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Great, close to culinary, strategic location
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1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
Close to 24-hour minimarket and culinary area, close to city center
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A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
super comfortable and not disappointing
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Arip I.
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Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
Strategic location, there are many culinary and minimarkets on the right and left of the hotel, the parking lot is quite spacious, the staff is friendly, overall good.
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1 people find it helpful
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Indah F.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
The room is comfortable, cool, clean, fragrant, and most importantly, close to the destination.
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c***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Quite cheap, the entrance is right at the minimarket
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
The hotel staff are friendly, the food in the hotel restaurant is delicious & varied.
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1 people find it helpful
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The location is close to the destination, the place is comfortable, the price fits the pocket, the facilities are also satisfying 👍🏻.
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H***m
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
It's good, but further communication between staff is needed so there is no miscommunication.
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asih p. r.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 54 week(s) ago
it's more like the cost of boarding, the check-in problem is very complicated, you have to be a husband and wife, even though you bring a baby. The room I ordered has air conditioning, no hot and cold water, and is not soundproof, so you can hear people walking outside, and there are a lot of people opening and closing doors, our address is already noisy. but it's true that there aren't many hotel options, so just look for the best. I got a welcome drink but it was in the form of a coupon, and I had to pay for it myself, if I wanted to be transferred to the room I would have to charge 2000.😅
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Fery E. P.
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Staycation
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8.5
/10
Reviewed 65 week(s) ago
The receptionist is friendly, the service is good and satisfying, all the workers are friendly, I got a room on the 3rd floor, the room is clean, the AC is cold but the hot water is not, hopefully it can be improved again, always be successful for the Netral hotel.
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1 people find it helpful
Accommodation's Reply
09 May 2024
Thank you sir for staying at Hotel Neutral Jombang. We are grateful to be able to serve you. For your information, the type of room you ordered is a room type without hot water facilities. The room types with hot water facilities are premium AC rooms and Deluxe. If you have criticism or other suggestions, you can convey them to us. Sorry for the inconvenience caused. Hopefully we can serve you again. Waiting for your arrival at Hotel Neutral Jombang. Warm regards. Neutral Hotel Jombang.
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Fajeril I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Sudah langganan di sini, bagus poll pelayannya juga kualitas hotel bintang 5, cepet responnya by WA. Thanks. Saran ganti seragam yang baru dan biar kyak hotel luar biasa dengan harga terjangkau pasti lebih ganteng dan cantik pegawainya
2 people find it helpful
ayu
icon-origin-TRAVELOKA
9.1
/10
Reviewed 78 week(s) ago
Not bad, sayangnya ga ada tisu 🗿.
1 people find it helpful
Accommodation's Reply
03 Feb 2024
Thank you sir/madam for staying at Hotel Neutral Jombang. We are proud to be able to serve you well. If you have criticism or suggestions, you can convey them to us. Sorry for the inconvenience caused. We hope to always provide the best service again. Waiting for your arrival at Hotel Neutral Jombang. Warm regards. Neutral Hotel Jombang.
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Legendaris
icon-origin-TRAVELOKA
5.4
/10
Reviewed 80 week(s) ago
Hotel buruk pelayanannya kapoknsaya.
1 people find it helpful
Accommodation's Reply
03 Feb 2024
Thank you sir/madam for staying at Hotel Neutral Jombang. We are proud to be able to serve you well. If you have criticism or suggestions, you can convey them to us. Sorry for the inconvenience caused. For your information, neutral hotels are Sharia hotels located in the center of Jombang city. We have included these regulations. Hopefully we will always provide the best service again. Waiting for your arrival at Hotel Neutral Jombang. Warm regards. Neutral Hotel Jombang.
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Nur H.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 81 week(s) ago
Pegawai ramah, bersih dan parkiran luas serta aman karena one gate.
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Accommodation's Reply
03 Feb 2024
Thank you sir/madam for staying at Hotel Neutral Jombang. We are proud to be able to serve you well. If you have criticism or suggestions, you can convey them to us. Sorry for the inconvenience caused. We hope to always provide the best service again. Waiting for your arrival at Hotel Neutral Jombang. Warm regards. Neutral Hotel Jombang.
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iwan d.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 87 week(s) ago
Not bad actually, only the room smells.
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Accommodation's Reply
05 Dec 2023
Thank you sir/madam for staying at Hotel Neutral Jombang. We are proud to be able to serve you well. If you have criticism or suggestions, you can convey them to us. Sorry for the inconvenience caused. We hope to always provide the best service again. Waiting for your arrival at Hotel Neutral Jombang. Warm regards. Neutral Hotel Jombang.
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Jefry N. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 88 week(s) ago
For clean rooms, friendly service, close to Alfamart, especially when you leave the hotel you are immediately greeted by various food stalls. Close to city center.
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2 people find it helpful
Accommodation's Reply
05 Dec 2023
Thank you sir/madam for staying at Hotel Neutral Jombang. We are proud to be able to serve you well. If you have criticism or suggestions, you can convey them to us. Sorry for the inconvenience caused. We hope to always provide the best service again. Waiting for your arrival at Hotel Neutral Jombang. Warm regards. Neutral Hotel Jombang.
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Hanifah F. U.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 96 week(s) ago
Staff sangat ramah sekali, dari lobby cafe hingga room service. Pengalaman menginap yang cukup nyaman, meskipun di bangunan lama ada beberapa fasilitas yang belum memadai seperti shower yang pemutar krannya terlalu di atas, kaca sosfen yang bolong tapi overall bersih dan nyaman.
3 people find it helpful
Accommodation's Reply
09 Oct 2023
Thank you sir/madam for staying at Hotel Neutral Jombang. We are proud to be able to serve you well. If you have criticism or suggestions, you can convey them to us. Sorry for the inconvenience caused. We hope to always provide the best service again. Waiting for your arrival at Hotel Neutral Jombang. Warm regards. Jomban Neutral Hotel.
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Number of reviews per page
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