8.2
Very Good
From 1,131 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.4

Service and Facilites

8.3

People often mention about Hotel Pacific Ambon
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Ambiance (25)
Bedroom (25)
Distance to City Center (23)
Hotel Area (23)
Bathroom (22)
Room Space (21)
Accessibility (20)
Staff Friendliness (20)
Family Friendly (16)
Taste (15)
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Traveler Reviews Hotel Pacific Ambon

Number of reviews per page
20
40
Customer reviews
V***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 day(s) ago
The room facilities were inadequate, and the hot water didn't work. The breakfast menu was limited and ran out before the end of the meal.
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Evan D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel is clean, the staff are friendly, it's very safe.
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Peth R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Comfortable for family stays, clean and tidy rooms, and great service.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Recommended cheap hotels but the service is not cheap
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Y***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
This hotel is perfect for unwinding from a busy day. Excellent service, friendly staff, and clean rooms. Recommended for those looking to stay in Ambon City.
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B***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Satisfied with the hotel service
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Agus S.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 4 week(s) ago
receptionist girl served very badly
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1 people find it helpful
Saada L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
for the cleanliness of the room, all the facilities are very good for the price of 260n, you can get a very good standard room. everything is good, the only minus is on the last night of staying, it was a bit uncomfortable because it seemed like above the ceiling, maybe on the 6th floor, there were people running around, whether ghosts or humans. yesterday decided to stay 3 nights. if I go to Ambon, I might stay at this hotel again
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T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
There is no hot water for the deluxe room.
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1 people find it helpful
T***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
For standard rooms it is good, there is hot water, and you can have breakfast.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Last Sunday, May 1st, I went to Ambon for campus accreditation activities. I stayed at the Pacific Hotel from Monday to Wednesday. This hotel is the most comfortable, not scary, and the most comfortable. If you go to Ambon, you definitely want to stay here.
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 9 week(s) ago
The staff are not friendly at all, the breakfast has no variety, only one menu and it tastes bland, the room leaks, the AC is not cold.
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Rheza A. P.
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6.6
/10
Reviewed 9 week(s) ago
The room booked was DELUXE type. But the hotel accommodated it with STANDARD room type (203). I got the room type information from the hotel employee!
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.2
/10
Reviewed 11 week(s) ago
room 512 can't be locked security guard is not friendly parking is hot room is quite spacious city center location
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Accommodation's Reply
31 May 2025
Thank you for choosing Pacific Hotel Ambon as your place to stay and thank you for taking the time to write a review for us. We apologize for your inconvenience during your stay with us but we will continue to strive to provide our best service to you. We hope you will continue to choose Pacific Hotel.
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R***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
nice and friendly, everything is comfortable
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D***e
icon-Staycation
Staycation
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5.6
/10
Reviewed 14 week(s) ago
Hotel staff (receptionist) is not friendly. Room leaks.
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1 people find it helpful
F***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Worth it! It's really cool to stay here.
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Accommodation's Reply
19 Apr 2025
Thank you Sir/Madam for choosing our Hotel as your holiday destination, we hope you feel safe and comfortable during your stay at our hotel. We look forward to your return
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N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
top banget. friendly and super cool waiters
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Accommodation's Reply
19 Apr 2025
Thank you Sir/Madam for choosing Pacific Hotel as your place to stay, we will continue to strive to provide the best service for you so that you always feel comfortable staying at our Hotel. We look forward to your return
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Kharina M. L.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
It was a great stay at this hotel
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Accommodation's Reply
19 Apr 2025
Hello / Ms. Kharina M. L. Thank you for staying at Pacific Hotel Ambon. It is an honor for us if you feel happy staying at our hotel. We look forward to your return
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I Gede A. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Always a reliable hotel with a low budget🥰
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Accommodation's Reply
19 Apr 2025
Hello Mr. i gede A. S. Thank you for staying at Hotel Pacific Ambon. We hope you are always comfortable and safe staying at our hotel. We look forward to your return
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