Overall Ratings & Reviews RedDoorz @ Genteng Surabaya 2

The hotel in the photo is different from the one in the field

until the hotel does not have the name of the reservation

friendly staff, fast service, and the staff helps if you want to change rooms

Friendly Hotel Staff. Room Comfort is Okay but facilities such as AC and TV are completely useless (not functioning, just for display). Toilet Cleanliness 3/10. The toilet cannot be flushed, the shower flow is small. It's like ordering a mattress only because the only thing that's okay is the mattress, the rest is nothing

Please scrub the bathroom, sis. If the bathtub is not used, just replace it with a bucket, it's okay, as long as it's clean.

Strategic location, condition seems not well maintained, small prayer room with lots of bat droppings so we prayed in a makeshift place near the warehouse (luckily we brought a mat), water is very small when defecating, feces are not easy to enter because the flushing is clogged and the water is urinating, the TV is still a tube and we didn't try it because we weren't sure it would work, the sink didn't come out of water, the rest see the picture yourself. hopefully there will be improvements..

When I first arrived, the service from the employees was really bad. The room was quite spacious, but the bathroom smelled of urine, the bed was full of bedbugs, I really couldn't sleep, I really regret it😑

A dusty warehouse is used as a warehouse, a troublesome bed with a thin sheet that is rotten and full of holes, full of dust, horror. Don't be fooled by the appearance of the photo which is very different.

Not suitable. Dirty water with black flakes, toilet can't be flushed, pillowcases have lots of islands, dirty floor not swept/mopped, thick dust, haunted atmosphere, hot AC, no remote, broken TV just for display. Basically DON'T! If you don't want to itch.

The hotel staff is not trustworthy, the bathroom smells really bad and the room sheets have not been changed.

The place is a bit scary, but everything else is still okay.

Kloset rusak. Water ada water heater.

The sheets are dirty, the bathroom is dirty, the toilet is clogged, the AC is noisy, the towels are very small, the place is also scary.

The lobby door smells bad, the toilet is broken, there is no AC remote, the door is difficult to lock, there is no toothbrush equipment available, CS info from RedDoorz is not sent.

Sebenarnya sih nyaman, bisa istirahat dengan tenang. AC juga dingin. Cuma kamar mandi air kecil sekali. Kalo buang air bersihkannya pake air mineral yang saya beli. Soalnya tissue juga tidak ada. Ke depannya perlu di perhatikan masalah air kamar mandi. Selebihnya oke lah. 👍.

The photos are not real, the stairs are cracked, the bathroom wall is cracked.

the place was awful, old, looks dirty and scary.. toilet is stinky, and a lot of mosquitoes. surely will never come back again.

Not bad for getting tired, but the bathroom is very dirty and crusty. All facilities are smooth and can be used well.

The staff was friendly, I checked in at 3:00 in the morning I was still able to receive it because I had already confirmed it earlier. but, for cleanliness in the bedroom, especially in the bathroom, it is very lacking. please clean more clean up please.

The room was nice, wide and big, the air conditioner was cold but unfortunately the toilet had no water.