8.8
Very Good
From 4,773 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

9.0

People often mention about Harper Malioboro Yogyakarta by ASTON
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Staff Friendliness (107)
Distance to City Center (100)
Bedroom (96)
Ambiance (91)
Variety (90)
Bathroom (83)
Hotel Area (83)
Surroundings (77)
Accessibility (77)
Room Space (76)
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Traveler Reviews Harper Malioboro Yogyakarta by ASTON

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Customer reviews
N***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 hour(s) ago
Staff is friendly, snacks in the room are very helpful.
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NYIMAS M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
There are many choices of welcome drinks, breakfast is varied and complete, the staff is friendly, drinking water from the dispenser can be taken as much as you want, in the room there are tea boxes and snacks that are refilled every day... In short, the best.
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Accommodation's Reply
08 Aug 2025
Thank you very much for your positive review, Nyimas M. We are delighted to read that you enjoyed the welcome drink, the varied breakfast options, and the water dispenser. We greatly appreciate the staff's friendliness and the daily tea and snack refills in your room for your convenience. This comment means a lot to us and motivates us to continue providing the best service to every guest. We hope Nyimas M. will return to vacation with your family at Harper Malioboro Yogyakarta.
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NYIMAS M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room was clean, there were lots of breakfast choices, the drinking water dispenser was ready to go, there were snacks and tea bags in the room that were filled every day... In short, it was the best.
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Accommodation's Reply
08 Aug 2025
We are very grateful for the excellent review from Nyimas M. The cleanliness of the room, the breakfast selection, and the easy access to drinking water and snacks in the room are our top priorities, and we are pleased to receive this recognition. We always strive to provide a comfortable atmosphere and optimal service to make every visit to Nyimas M. memorable. If you have any other feedback, please don't hesitate to contact us, and we hope to see you again in the future.
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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The location is close to the Jogja monument and Tugu station. There are free snacks and a coffee machine in the lobby. The service is fast and friendly. There are bentor (motorized scooters) in front of the hotel with clear rates so you don't have to negotiate. They are quick to fulfill requests for takeaway breakfast. The only downside is the elevator wait is quite long and parking is relatively limited.
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Accommodation's Reply
08 Aug 2025
Thank you for taking the time to write a review, En. We're pleased that your location near the station and easy access to Tugu Jogja made you feel comfortable, as did the complimentary snacks and coffee machine in the lobby. Our team always strives to respond quickly to any guest needs, such as breakfast requests. We've noted the feedback regarding the elevator and limited parking; we'll take note of this to improve our service going forward. We hope your next visit with En is even more enjoyable at Harper Malioboro Yogyakarta.
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Cumantoko H. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All staff are friendly and the environment is comfortable.
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Accommodation's Reply
23 Jul 2025
Thank you very much for your positive review. We are delighted to hear that our entire staff was friendly and that you found the hotel environment comfortable. We look forward to welcoming you back for another unforgettable stay at Harper Malioboro.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good service and very attractive hotel facilities, easy access to anywhere and close to the city center... basically the best... great
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Accommodation's Reply
22 Jul 2025
Wow, reading your review really makes us feel "good"! Thank you so much for your 10.0 rating and such wonderful comments. Hotel Harper Malioboro is very pleased to know that our service, attractive hotel facilities, and easy access to everywhere and close to the city center all made your stay "the best." Your praise really encourages our entire team to continue our commitment to providing the best stay experience for every guest. We look forward to welcoming you back to Hotel Harper Malioboro Yogyakarta on your next visit. See you again soon!
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Masyhari F. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The location is great, close to Tugu Yogyakarta Station and Malioboro Street. There's a Trans Yogyakarta bus stop right in front of the hotel. Hopefully, I'll be able to come back again sometime and try out the pool and gym.
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Accommodation's Reply
15 Jul 2025
Thank you so much, Mr. Masyhari, for your perfect rating and your visit at the end of June! We're thrilled to hear that you enjoyed your stay at Harper Malioboro Yogyakarta. Reviews like these are a huge motivation for our team to continue providing the best service. We hope to welcome you back again in the future, perhaps to try our pool or gym. See you soon!
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Zenal M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly and breakfast time is longer from 5-10.30, suitable for tourists.
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Accommodation's Reply
16 Jul 2025
Thank you so much, Zenal M., for your excellent rating and positive review! We're thrilled to hear that you were satisfied with the staff's friendliness and flexible breakfast hours. We're committed to continuing to provide the best service to our guests. We look forward to welcoming you back to Hotel Harper Malioboro!
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very comfortable and the staff are very helpful.
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Accommodation's Reply
15 Jul 2025
Thank you so much for your review! We're delighted to hear that you enjoyed your stay and were satisfied with our staff's service. The Harper Malioboro team always strives to provide the best possible guest experience. We hope you'll have the opportunity to stay with us again in the future to enjoy our other facilities. We look forward to welcoming you back!
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b***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is comfortable because it was upgraded to a family room, the breakfast is delicious and varied. Thank you Harper Hotel.
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Accommodation's Reply
09 Jul 2025
Thank you for your review that gave Hotel Harper Malioboro Yogyakarta a perfect score! We are very happy to hear that you enjoyed your stay on June 23-25, 2025. Our commitment is to always provide the best service, and the news that you are satisfied means a lot to the Hotel Harper Malioboro team. See you again on your next visit—we look forward to welcoming you back!
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff are friendly, very helpful when we need them, we have stayed here twice and have never been disappointed, next time we go to Jogja we will stay here again
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Accommodation's Reply
09 Jul 2025
Thank you for choosing Hotel Harper Malioboro Yogyakarta again for your second stay! We are so glad that our upgraded room and breakfast made you feel comfortable. The compliments on the staff’s friendliness are greatly appreciated—the team always strives to provide the best for their guests. Jogja is always waiting, and we look forward to welcoming you back for your third visit!
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The staffs are friendly and helpful. Lucky me, get free room upgrade from the hotel. Many varieties of food for breakfast. The location is ok, many street food in this area. Recommended for business trip or holiday.
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Accommodation's Reply
04 Jul 2025
Thank you, D***i, for your wonderful 9.4 rating and positive feedback! We're so pleased to hear that our staff were friendly and helpful, and that you enjoyed the complimentary room upgrade. It's great to know you appreciated the variety of food for breakfast and our convenient location with many street food options. We look forward to welcoming you back for future business trips or holidays, perhaps to experience our smart rooms equipped with Google Nest and Google TV, or our spacious Deluxe Family and Family Suite rooms perfect for families.
M***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Recommended, clean, comfortable, good for families
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Accommodation's Reply
02 Jul 2025
Dear guest, thank you for choosing Hotel Harper Malioboro for your family's stay and taking the time to give a review with a perfect score of 10.0. Hotel Harper Malioboro is very pleased to know that your stay was memorable, from the cleanliness to the comfort that is suitable for families. Your recommendation is a valuable trust for us. Our team will continue to be committed to maintaining this standard of service and look forward to welcoming your family back in the next opportunity.
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Always satisfied when staying at Hotel Harper Yogyakarta. The location is strategic, close to Malioboro and culinary centers, making it very easy to explore the city. The rooms are always clean, comfortable, and neatly arranged, with complete facilities that make rest very enjoyable. The service from the hotel staff is very friendly and professional. They are always ready to help with a smile and a quick response. The breakfast provided is also varied and delicious, always ready with traditional to international menus, all served neatly and hygienically.
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Accommodation's Reply
23 Jun 2025
Dear Mr./Mrs. G*t, Thank you for your detailed review and 9.7 rating for your business visit on June 18-19. We are glad that the strategic location of Hotel Harper Malioboro made your trip easier, and the clean rooms and varied breakfasts met your needs. Your appreciation for the friendliness of the staff is a great motivation for the Hotel Harper Malioboro team. We look forward to your next visit for a consistent experience.
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F***R
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
very comfortable, clean and friendly
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Thank you very much for your positive review. It is great to know that the comfort, cleanliness, and friendliness of the Hotel Harper Malioboro team have succeeded in providing a pleasant stay experience during your business trip. May every visit always feel special, and we look forward to welcoming you back in the near future.
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N***g
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 9 week(s) ago
The price is still expensive and less competitive than others.
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you for your feedback, and we apologize for the pricing issue. We strive to offer competitive rates that reflect the quality of our service. Your comments are valuable, and we will review our pricing strategy to improve guest satisfaction.
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
Very kid-friendly as I brought a 10-month baby daughter while staying there.
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Accommodation's Reply
13 Jun 2025
We are delighted to hear that you found our hotel kid-friendly! Thank you for staying with us and for sharing your positive experience. We look forward to welcoming you and your family back again soon.
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Good place, with nice breakfast. Dress style of girl waitress during breakfast is too sexy. It's a hotel not a bar, many families are bringing their children and husband 🤨.
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Thank you for your kind words about our breakfast! We apologize if the staff's attire did not meet your expectations. Your feedback is essential, and we will address this to ensure a comfortable atmosphere for all families.
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 9 week(s) ago
At first the room was a bit smelly. We said that the toilet smelled a bit unpleasant the first time we used it. The view was not of the city but of a residential area from our room window. There were no windows that could be opened and there was no balcony, even though we ordered a deluxe twin. When we ate at the restaurant we saw that some vegetables and fruits were not fresh. But the staff service was friendly and the staff were helpful. Thank you for the unforgettable impression.
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Accommodation's Reply
13 Jun 2025
Thank you for your feedback. We apologize for the inconvenience you experienced regarding the smell and condition of the room at Hotel Harper Malioboro. We are continuously striving to improve our facilities and have conducted further checks. Glad to hear that you appreciated the service of the staff at Hotel Harper Malioboro. We look forward to providing a better experience on your next visit.
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r***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.2
/10
Reviewed 9 week(s) ago
tv didn't working in two days a row. tried meat lovers pizza for dinner and it just a compile of sausage and the recipe isn't for pizza at all. and they didn't cut the pizza into slices properly. and a big hotel restaurant didn't have a chilli flick.
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Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your stay, including the TV not working and the disappointment with the pizza quality and service. Your comments are essential for improving our offerings, and we will address these matters with our team immediately. We hope to provide you with a more pleasant experience on your next visit to Harper Malioboro.
Number of reviews per page
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