7.4
Pleasant
From 415 reviews
Provided by travelers on
Cleanliness

7.2

Room Comfort

7.0

Meal

7.2

Location

7.5

Service and Facilites

7.2

People often mention about Raya Resort Hotel
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Distance to City Center (9)
Room Space (8)
Bedroom (8)
Bathroom (7)
Surroundings (6)
Accessibility (6)
Staff Friendliness (5)
Check-in/out Time (5)
Ambiance (5)
Family Friendly (4)
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Traveler Reviews Raya Resort Hotel

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40
Customer reviews
m***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
bedroom and bathroom are clean, surrounding need to improve so that current facility will optimizing
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henry k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
An impressive first experience, and finally added 2 days to stay at this hotel... The most impressive thing is the friendly service...👍
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henry k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Nice experience, hotel is close to Brantas Park and not far from Jalan Doho, friendly service... Recommended for a low budget... Will be a destination if you go to Kediri again....
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El Mahrusy
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
service is not friendly at all, requirements are complicated.
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Sariful I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The owner and staff are very friendly, the rooms are comfortable, the environment is comfortable
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Accommodation's Reply
27 May 2025
Thank you, Mr. Sariful, and congratulations on your graduation. May you always be successful.
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MUFIDATUL
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
It's a shame if you don't stay here, because the service here is really friendly. And also the room is very clean, the bathroom is what I like the most because it is very clean and has a water heater, the atmosphere is very calm
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Accommodation's Reply
25 Apr 2025
Thank you, brother, it's a pleasure to serve you, because you understand the hotel's SOP. Hopefully your career will be successful, we are waiting for your return
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D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
The owner is unfriendly and arrogant.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear Mr. Danang Widanarto, We, the hotel, are confused about what you mean by arrogant, where? Because all activities are recorded on CCTV, there is CCTV evidence, right, sir. When we wanted to register, and asked to leave a deposit, it was clearly written in the hotel description, you strongly refused, we asked for identification with a photo, it was also clearly written in the hotel description, but you accused the hotel of pinjol (online loans). This is too much, sir, the insult and arrogance is actually you yourself, or do you really have online loans, sir? Don't accuse and sorry to involve us. We from the hotel do not have pinjol and do not want to be involved in pinjol, God forbid.
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B***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
For those looking for peace, it is very suitable, strategic location. In addition, curtains can be provided for the bathroom door.
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Accommodation's Reply
31 Jan 2025
Thank you, Sir and your group for staying at our place. We hope you have a pleasant holiday.
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P***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 31 week(s) ago
It's very uncomfortable to stay in this hotel, like a haunted house. Most of the rules Even the bed sheets are not allowed to be stained. And it's expensive. The service is very bad. I'm fed up.
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3 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Sis Putri Fatmawati. In all aspects of life there must be rules, also in every hotel anywhere, including not to damage hotel property. Because your status is renting. And we do not charge fines, even though there are many NIDA, there are grease stains and blood stains. As far as the room price is expensive, this rental price is only IDR 200 thousand, Sis. If you feel it is expensive because of your finances, I'm sorry you can choose a place that feels right for your finances and don't click, why do you blame the hotel and make things up.
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s***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Quite comfortable. Strategic location, spacious parking. Friendly price. The rules are quite strict. For those who are not used to it. Generally good. For staying at an economical price. Clean rooms, clean toilets. Can be improved again regarding friendliness
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1 people find it helpful
Accommodation's Reply
30 Dec 2024
Thank you sir for your review, so that there are no misunderstandings, the SOP is indeed read again by the hotel staff.
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a***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 52 week(s) ago
The AC remote was not given. The AC was broken until we moved rooms. The TV didn't work. The shower had a small water flow. The key had to be left when going out. There was a deposit of 200 thousand, then it was suddenly cut after being suspected of sleeping with three people. Even though the child only picked up. Although in the end the deposit was returned.
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2 people find it helpful
Accommodation's Reply
09 Sep 2024
For Ms. Erna Yuliana. Please make it a habit before clicking on the reservation, read the hotel description. It is clearly written. Each guest must leave a minimum deposit of IDR 200,000/room. Max occupancy 2 persons/room, and additional charges will be applied if the room capacity is exceeded. Even for 3 adults, we only charge IDR 30,000, but you object. Indeed, you stayed for 2 nights, from the first night until the next day. The condition of the AC was fine, but entering the 2nd night, suddenly the AC broke, we don't know. What did you do in the room, because you checked out very early in the morning. After being checked. Our in-door AC technician caught fire, you need to know, the repair cost is many times more than what you paid us. After all, we didn't charge, because the excess occupancy of 30 thousand was already a fuss. Actually, everything is already in the registration book and in the hotel description, make it a habit to read and study. Before commenting.
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Yoan H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 60 week(s) ago
Clean rooms, friendly owner and workers, cold AC, lots of water, nice place close to everywhere, close to souvenirs, food places, etc.
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2 people find it helpful
Accommodation's Reply
13 Jul 2024
Thanks Sis Yoan and his entourage for the real review, you even had time to extend the days. Waiting for his return, stay healthy and God bless you.
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yanuar w. w.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
Clean hotel with friendly price 👏👍.
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1 people find it helpful
Accommodation's Reply
16 May 2024
Thank you from Januar Wisnu Wardana Sp J. For your support and review. Don't forget that if you visit Kediri, stay at the Raya Hotel, OK? Healthy greetings and greetings colleagues.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 72 week(s) ago
Sorry, actually for the location is very strategic, for the comfort in the room is also sufficient, but there are several points that might be considered and improved: 1. Regarding the AC remote, it would be better if each room is provided because yesterday I had to call the officer to turn on the AC, which of course besides being complicated, can interfere with the privacy of the customer. 2. I don't know whether this is a semi-outdoor concept or not, but the sound of guests in the upper room is very disturbing and can be heard up to the lower room, maybe it can be reconsidered regarding the building concept. 3. Be more prepared in the availability of facilities, such as a television that can't be turned on, but thank God the fastresp owner immediately replaced it with a breakfast service. Maybe that's all, hopefully it can help in the development of the hotel, always be successful 👍.
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3 people find it helpful
Accommodation's Reply
28 Apr 2024
Dear Mr. Abrx, Regarding remotes, I'm sorry, this is the standard rule, guests cannot bring them, because almost all of the in doors end up being damaged, and many remotes are lost. Once we set up millions of funds that had to be spent, (guests only pay 200 thousand) Yes, the concept is to have a small garden behind the room, so there is no bathroom door. Facing into the room, apart from for ventilation and lighting. Sorry for the television, because the antenna was struck by lightning, right on Eid al-Fitr, so. We had difficulties with technicians, but by the 3rd Christmas Day, it was normal again. We apologize if we cannot fulfill your wishes, our regulations are like this, once again thank you. Thank you.
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N***o
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 73 week(s) ago
Remote ac tidak dikasih, shower kecil banget, cobain deh kalo gak percaya,
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Accommodation's Reply
14 Apr 2024
Ha. Ha. Mr X why is the name disguised? Afraid of being found out at home?
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ninda t.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 82 week(s) ago
Kamarnya luas dan bersih. Untuk keluarga sangat cocok karena tidak terlalu ramai.
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Accommodation's Reply
04 Feb 2024
Thank you, Mrs. Ninda Tika Sari. Thank you, good review which matches reality. Thank you for visiting and for choosing us. Thank you for being a good guest at Raya hotel. May you always be successful, healthy and greetings to the family.
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Vicky S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 84 week(s) ago
Untuk kelas budget Hotel, Hotel ini sangat istimewa buat saya. Kamar Bersih, Bebas debu, bebas Asap Rokok, yang ga nyangka di serve Coffee dan Roti di Pagi Hari (padahl pesannya tanpa breakfast). Pelayanan Owner dan Staff super. Notes, saya c/i late, dateng subuh, ditungguin loh, disambut ketika dateng bilang, kamar sudah ready. Berasa spesial. Pasti akan kemari lagi.
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1 people find it helpful
Edy E.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 85 week(s) ago
Kamar bersih, toilet bersih, ac dingin. Karyawan ramah, pemilik ramah, oh ya dapat gratis sarapan (di aplikasi tidak include). Mungkin sekedar masukan space kaca menuju toilet mungkin diisi gorden. 😁.
4 people find it helpful
Dian O.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 88 week(s) ago
The room was okay, only when the AC was turned on, the staff took the remote. That's what the impression is like. If you want to reduce it, you can't increase the temperature either. So, if it's cold at night, you can't raise the temperature.
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2 people find it helpful
Accommodation's Reply
29 Dec 2023
Sorry, our soup is like that. As a guest we recommend that you comply with hotel regulations. In all areas there are regulations ma'am. Not just in hotels, in the office, in traffic and so on.
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fitri p. s.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 88 week(s) ago
Hotel gak jelas, belum masuk sudah ribet masa anak saya ngantar sebentar disuruh bayar padahal anak saya gak tidur disitu, pokoknya jangan deh di sini hotel kayak rumah hantu.
5 people find it helpful
Accommodation's Reply
08 Jan 2024
Mr Fitri. Get used to reading it first and understanding it before choosing, it's clear that 1 room is for one person, children over 1 m in height will be charged an additional fee, don't just do it, sir. 1 room will be occupied by 7 people, 2 people who are elderly, 2 people are father and wife, 3 people are your children. In 1 car. Where does your child take you? Still in middle school, can you drive? We can report you too!
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