Overall Ratings & Reviews Aryaduta Bandung

Dear Ms. Pauline, Thank you for choosing Aryaduta Bandung and taking the time to leave a review regarding your recent stay with us. We are delighted to hear that you enjoyed your time with your family and found our staff very helpful. We take great pride in maintaining a strategic location and ensuring cleanliness throughout our property, so we are delighted to know that all of these aspects met your expectations. Your comments are valuable to us as we continually strive to improve our service. We look forward to welcoming you and your family back to Aryaduta Bandung soon for another enjoyable experience. Best regards, Dhaniel J. Front Office Manager

Dear Ms. Lidyana, Thank you for taking the time to share your wonderful experience at Aryaduta Bandung. We are delighted to hear that you and your family enjoyed your stay with us, and we greatly appreciate your kind review regarding the improvements we have made. It was great to know that you found the check-in and check-out process efficient, and that our staff were prompt in assisting you with your luggage during peak hours. We strive to create a comfortable experience for our guests, and it is gratifying to hear that we succeeded during your visit. We are also pleased that you enjoyed the spaciousness and comfort of your room, as well as the many amenities we offer. It is great to hear that the children's activities on the third floor were so much fun! Our team works hard to provide a pleasant experience for families, and feedback like yours inspires us to continuously improve our service. Your compliments about our breakfast menu are greatly appreciated; we aim to provide fresh and varied options for all our guests. We are glad you enjoyed the new additions such as fresh juices, a kids' corner, and other delicious dishes. Thank you again for choosing Aryaduta Bandung. We look forward to your next visit to Bandung. Rest assured, we will continue to strive to provide the best service in every aspect. Best regards, Dhaniel J., Front Office Manager

Dear Mrs. Hasni, Thank you for choosing us and taking the time to share your feedback regarding your recent stay at Aryaduta Bandung. We are pleased to hear that you found our location convenient and enjoyed the spaciousness of our rooms and the ambiance of our lobby. We greatly appreciate your comments regarding the breakfast menu. Please be assured that we take guest feedback seriously and will consider your suggestions to improve the variety of food available at breakfast. Our goal is to provide a pleasant experience for all our guests, and your input is invaluable in helping us achieve this. Thank you again for your valuable feedback. We look forward to welcoming you back to Aryaduta Bandung soon for an even more enjoyable stay. Best regards, Dhaniel J. Front Office Manager

Dear Mr. Reza, Thank you for choosing Aryaduta Bandung and for your feedback regarding the issue you recently encountered. I greatly appreciate you bringing this to my attention. I am pleased to hear that everything else is satisfactory. However, I understand the inconvenience caused by the absence of a door stopper, which may cause the door to slam shut. Furthermore, I am aware of the issue with the bathroom faucet and will ensure it is addressed promptly. Please be assured that we are committed to resolving this issue as quickly as possible. If you have any further questions or require additional assistance, please do not hesitate to contact us. Thank you for your understanding and patience. Best regards, Dhaniel J. Front Office Manager

Dear Mrs. Nia, Thank you for choosing Aryaduta Bandung and taking the time to leave a review regarding your recent stay with us. We are delighted to hear that you found our hotel well-maintained and comfortable, and it is a pleasure to know that you have been a returning guest since your college days in 2004. We sincerely apologize that you were unable to enjoy our cuisine on your last visit due to a rushed checkout. We take great pride in our culinary selection, and we hope you will have the opportunity to enjoy it on your next visit. Your continued presence means a lot to us, and we look forward to welcoming you back to Aryaduta Bandung soon. Please do not hesitate to contact us if there is anything we can assist you with in the future. Best regards, Dhaniel J. Front Office Manager

Dear Mr./s. P*a, Thank you for choosing Aryaduta Bandung and taking the time to share your feedback regarding your stay with us. We are delighted to hear that you appreciated our convenient location and the many amenities we offer. We are very proud of our staff's commitment to providing friendly and helpful service, and it is a pleasure to know that your visit met your expectations. Your satisfaction is our top priority, and we continually strive to improve the experience for all our guests. If you have any additional comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back to Aryaduta Bandung in the future. Best regards, Dhaniel, Front Office Manager

Dear Mr. Hendra, Thank you for choosing and taking the time to share your thoughts regarding the interior of our restaurant at ARYADUTA Bandung. We are delighted to hear that you enjoyed the ambiance we have created. Your feedback is invaluable to us as we strive to provide an exceptional experience for all our guests. If there are any specific aspects of the interior or your visit that you particularly appreciated, please feel free to share them with us. We look forward to welcoming you back to ARYADUTA Bandung soon and hope your next experience will be even more enjoyable. Warm regards, Dhaniel J Front Office Manager

Dear Mr. Rusmawan, Thank you for choosing ARYADUTA Bandung and taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your comments and are pleased to hear that our staff was able to assist you in finding a non-smoking room the following morning. We apologize for the inconvenience caused by the late check-in at 22:00 and the initial unavailability of a non-smoking room. Please be assured that we are continuously working to improve our services and accommodations, and your input is invaluable in this process. We strive to provide all our guests with a comfortable and enjoyable experience, and it is gratifying to know that our team was helpful during your stay. Should you have any further suggestions or require assistance in the future, please do not hesitate to reach out. Thank you once again for your understanding, and we hope to welcome you back to ARYADUTA Bandung soon. Warm regards, Dhaniel J Front Office Manager

Dear Mrs. Dias, Thank you for choosing and taking the time to share your experience at Hotel ARYADUTA Bandung. We are delighted to hear that your stay was enjoyable and that you found our rooms clean and comfortable. We take great pride in our staff's commitment to providing friendly and professional service, and it is rewarding to know that their efforts contributed positively to your visit. Additionally, we appreciate your comments regarding our strategic location, which indeed makes us a suitable choice for both business travelers and vacationers alike. Your feedback is invaluable as it helps us maintain high standards and continuously improve our services. We look forward to welcoming you back to ARYADUTA Bandung on your next visit to Bandung. Warm regards, Dhaniel J Front Office Manager

Dear Mr/s. N***a, Thank you for choosing and taking the time to share your positive experience with us at ARYADUTA Bandung. We are delighted to hear that you enjoyed our facilities, the hospitality of our team, and the quality of our food. Your kind words serve as a great motivation for our staff to continue providing exceptional service and creating memorable experiences for all our guests. We strive to maintain high standards, and feedback like yours reassures us that we are on the right path. We look forward to welcoming you back to ARYADUTA Bandung in the future. Warm regards, Dhaniel J Front Office Manager

Dear Mr/s. F***Y, Thank you for choosing ARYADUTA Bandung and your valuable feedback regarding the bedding and carpet conditions. We sincerely appreciate your insights, as they help us improve our services. We understand that pillows made from Dacron fiber require more frequent washing to maintain freshness, and we will ensure that our cleaning protocols are reviewed accordingly. Additionally, we apologize for the unpleasant odor and the discoloration of the pillowcases and sheets. We take these matters seriously and will address them with our housekeeping team to ensure all linens meet our cleanliness standards. Regarding your suggestion about placing a 10mm foam layer under the carpet, we agree that this would enhance comfort by mitigating any harshness from the concrete surface. We will explore this option further to provide a better experience for our guests. Thank you once again for bringing these issues to our attention. Your satisfaction is important to us, and we are committed to making improvements based on your feedback. Best regards, Dhaniel J Front Office Manager

Dear Mr/s. N***g, Thank you for choosing and taking the time to share your positive feedback regarding your recent experience at ARYADUTA Bandung. We are delighted to hear that you found our service satisfactory, enjoyed the comfort of our facilities, and appreciated the quality and pricing of our food. Your kind words motivate us to continue delivering exceptional experiences for all our guests. We are committed to meeting and exceeding expectations, and it is gratifying to know that we have succeeded in doing so during your visit. We look forward to welcoming you back to ARYADUTA Bandung soon. Best regards, Dhaniel J Front Office Manager

Dear Mr/s. Y***i, Thank you for choosing and taking the time to share your experience at ARYADUTA Bandung. We are delighted to hear that you found your bedroom spacious and clean, and that our staff provided friendly and accommodating service during your stay. Your kind words motivate us to continue delivering exceptional experiences for our guests. We truly appreciate your feedback, as it helps us maintain our high standards of hospitality. We look forward to welcoming you back to ARYADUTA Bandung in the future. Warm regards, Dhaniel J Front Office Manager

Dear Mr/s. A***f, Thank you for choosing and taking the time to share your experience with us regarding your recent stay at ARYADUTA Bandung. We are delighted to hear that our team was able to accommodate your needs and provide you with a non-smoking room, as well as a complimentary upgrade. Your satisfaction is our top priority, and we appreciate your recognition of our efforts to ensure a comfortable stay for you and your baby. It is always encouraging to receive positive feedback about our service, and we will certainly share your kind words with our staff. We look forward to welcoming you back to ARYADUTA Bandung in the future and providing you with another excellent experience. Best regards, Dhaniel J Front Office Manager

Dear Mr. Gogor, Thank you for choosing ARYADUTA Bandung and taking the time to share your feedback regarding your recent stay with us. We truly appreciate your insights as they help us improve our services. We are pleased to hear that you found our location convenient and enjoyed the variety of dining options available nearby. It is also great to know that you appreciated the breakfast offerings and found them enjoyable. However, we sincerely apologize for the inconvenience you experienced during check-in. We understand how frustrating it can be to wait longer than expected, and we regret any discomfort this may have caused. Please be assured that we are addressing this issue with our team to ensure a more efficient process in the future. Additionally, we will look into the condition of the carpets in your room to ensure they meet our cleanliness standards. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to ARYADUTA Bandung in the future and provide you with an improved experience. Best regards, Dhaniel J Front Office Manager

Dear Mrs. Eve, Thank you for choosing and taking the time to share your experience during your recent stay at ARYADUTA Bandung. We are delighted to hear that you found our service, cleanliness, and facilities to be satisfactory. Your positive feedback is greatly appreciated and serves as a wonderful motivation for our team to continue delivering exceptional hospitality. We are thrilled that you plan to stay with us again on your next visit to Bandung, and we look forward to welcoming you back to ARYADUTA Bandung. If there is anything specific we can do to enhance your future stays or if you have any special requests, please do not hesitate to let us know. Thank you once again for your kind words. Safe travels until we meet again. Warm regards, Dhaniel J Front Office Manager

Dear Mr/s. H***a, Thank you for choosing and taking the time to share your positive experience with us at ARYADUTA Bandung. We are delighted to hear that you consistently choose our hotel during your visits to Bandung and appreciate our strategic location, comfortable accommodations, and friendly staff. Your feedback is invaluable to us, as it motivates our team to continue providing exceptional service. We look forward to welcoming you back to ARYADUTA Bandung on your next visit and ensuring that your stay remains enjoyable. Should you have any specific requests or suggestions for future stays, please do not hesitate to let us know. Warm regards, Dhaniel J Front Office Manager

Dear Mr/s. Y***i, Thank you for choosing ARYADUTA Bandung and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found everything well-maintained at ARYADUTA Bandung. Your kind words serve as a great motivation for our team to continue delivering exceptional service. We strive to ensure that all our guests have a memorable experience, and feedback like yours is invaluable in helping us achieve this goal. We look forward to welcoming you back to ARYADUTA Bandung in the future. Warm regards, Dhaniel J Front Office Manager

Dear Mr. Denny, Thank you for choosing ARYADUTA Bandung and reaching out to us regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced with your room reservation. We understand how disappointing it can be when expectations are not met, especially after having made a booking well in advance. Please know that we strive to provide all our guests with the highest level of service and comfort, and it is disheartening to hear that we fell short during your visit. The situation you described regarding the change from a Deluxe room with a large bed to a twin bed configuration is certainly not in line with our standards. We appreciate you bringing this matter to our attention, as it allows us to address the issue and prevent similar occurrences in the future. Once again, we apologize for any frustration this may have caused and thank you for your understanding. We value your patronage and hope to welcome you back to ARYADUTA Bandung soon under better circumstances. Warm regards, Dhaniel J Front Office Manager

Dear Mr/s. S***y, Thank you very much for choosing and taking the time to share your positive experience at ARYADUTA Bandung. We are thrilled to hear that you enjoyed our accommodations, convenient location, and the attentive service provided by our staff. Your kind words regarding our facilities and pricing are greatly appreciated, and we are delighted to know that you plan to return in the future. It is always our goal to provide a memorable stay for our guests, and feedback like yours inspires us to continue delivering exceptional service. We look forward to welcoming you back to ARYADUTA Bandung soon. Should you have any special requests or need assistance with your next booking, please do not hesitate to reach out. Warm regards, Dhaniel J Front Office Manager